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CB Cleaning Services / Laundry Review of Fantastic Domestic Cleaning Service
Fantastic Domestic Cleaning Service

Fantastic Domestic Cleaning Service review: The cleaner

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12:15 pm EDT
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On the 24th April 3023 at 09.10am. I booked fortnightly cleaner.

The instructions were provided clean kitchen, bathroom, mop, hoover these are basic domestic cleaning duties, due the cleaner language barrier she could not speak I word of English.

This made it very difficult. The quality of service has gone down. As I was wasting quality time just explaining what to do. Her incompetent of understanding simple task like emptying out a full basin of hot water with liquid mix with bleach after watching me completing the task for the cleaner to wipe the work tops.

I was trying to tell her not to clean the freeze freezer but she didn't listen she said no twice.

She said she can only speak Italian I honestly can't remember the other languages. I asked her kindly to leave. I called fantastic but the staff appeared quite unhelpful. She called her manager and he agreed for her to leave.

Desired outcome: I would like to reschedule for the 5th May 2023 and compensation of an extra 1hr.A cleaner who speak fluent English

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