Fashion Bug review: charges on account 9

Hello,

I am from France. One day, I received on my gmail address an e-mail from Fashion Bug: it was an order confirmation, but I never bought anything from them, I did not even know this company! And from this moment, I continuously receive e-mails from them (special offers etc).
I cannot unsuscribe because I have no Fashion Bug account: this is completely absurd!
I demanded to remove my e-mail address and now I am waiting for the result.

Is there a legal entity where I should complain to?

Thanks

I don't know where to complain to, but just mark them as spam and gmail won't show them in your inbox anymore.

What a time I am having with Fashion Bug !I I have been a good customer for years..The quality of there items was not that great but easy to buy and fashionable..Anyway while I was in the hospital (open heart surgery) I got a bill and due to my surgery, I paid it late but in full..I owed n othing! Ok I thought, I'll get a late fee, fair enough..Anyway, I got a bad infection from the hospital and was very ill and paid the late fee of over $20.00 late..Sure enough I got another late fee..Tried calling to explain and spent over half an hour on the phone, never talking to a real person, just recordings.. Tried several times at various numbers spending a great deal of time listening to there menu and still not finding a real person to talk to..I get another bill and finally in frustration I called the stolen credit card number and finall found a real person to talk to.. I explained the problem to a nice man named Brandon..Got the fee removed due to my circumstances and got a conformation number..About a week later I got another late fee..I figured my conformation number and the billing just hadn't caught up with each other, , Pretty soon I got really urgent letters telling me to call this number and talk to Donna Bachman ..Tried that but got the same menus and recordings.Called the stolen credit card line and talked to a not nice woman who insisted I pay late fees which by now were growing fast..Then the phone calls begin..I asked what I owed them money for and they said a supervisor would call (they never did.) I am over 70 and have excellent credit..This is so obsurb I refuse to pay and will NEVER shop in Fashion Bug again..Nore will about 20 other women who are family and friends.. All for a late fee I do not owe..

WOW I NEVER DONE THIS BEFORE BUT I HAVE A CREDIT ACCOUNT FOR FASHION BUG FOR 100.00 DOLLARS I ASKED FOR AN INCREASE ON THIS ACCOUNT SEVERAL TIMES THEY DECLINE EVERYTIME NOT BECAUSE I DONT PAY MY BILL, BUT BECAUSE I DONT USE MY CARD ENOUGH I GUESS NOT SINCE ITS ONLY 100.00 DOLLARS AND I HAVE TO DIVE 25 MINUTES AWAY TO GET TO THE NEARSET STORE. THESES PEOPLE ARE A JOKE. THEY NEED TO TAKE CARE OF THEIR CUSTOMERS WHO ALWAYS PAY THEIR BILLS ON TIME INSTEAD I CONSTANTLY FEELING LIKE WHY BOTHER FOR 100.00 DOLLARS.

I was told by the salesperson if I opened a charge card on that day I would get 20% off my purchase. After agreeing, she rang up my purchase she then told me I would have to wait seven to ten days to see if I was able to get a charge card, so no 20% discount. After leaving I called the main office to cancel the application as I felt I was mislead. The gentleman said he would cancel if so that I would not get a "bump" on my credit account. Well, low and behold I just received a letter from the World Financial Network National Bank telling me Fashion Bug had turned me down. I am 56 years old, have had charge cards since the age of 21 and have never not paid my bills or been turned down for credit. When calling about this I was told by the rep. that I was not mislead, which her statement was wrong. I also asked for the name of the President of the company, which she said she didn't know. Then I asked for the phone number of the corporate office and she said they didn't have one! Poor company can't even afford phones. After reading all off the complaints on this site, my take is the President of this company is hiding along with his phone. I am glad I was turned down, looks like it was a blessing in disguise.

Fashion Bug cannot actually make any money from you. If you use your card more often they will suck you in and give you more credit.

The more credit you use the less savings you actually save.

Ever wonder why the premiun customers get to save so much...The interest and finance charges are where Fashion Bug makes their money...BIGTIME

Fashion Bug.

Added a $20.00 late fee to my bill, when the payment was not late.

I called and explained that I had mailed the payment at least 7 days in advance to the due date. And that I had no control over the USPS delivery schedule. 7 days seems like enough time for a payment from Michigan to reach Ohio. After all it is 2017, not 1843!

I called the toll free number listed on the Fashion Bug statement.

Talked to a customer service rep. who basically said that the $20.00 would be added to the balance of my account no matter what.

To me this is just another way for Fashion Bug to make extra money off of the consumer. A fee for this, a fee for that...it stinks!

Back in early December 2017 I purchased some items from Fashion Bug in Webster NY. The associate was very nice and explained all the ways I could save on my purchase by applying for the Fashion Bug credit card. I replied "no" several times but the offer was too tempting and I applied for the card. I told everyone about my savings and how satisfied I was with the sales associate. This week I received what i thought was my first credit card statement from Fashion Bug. But when I opened it, lo and behold, there was a $20.00 LATE FEE on it! I was astonished as this was the first time I received anything from Fashion Bug and I already had a late fee?! I called Customer Service; they told me a bill had been mailed out the day after I made my purchases. I explained that I never received that statement and was surprised that what I thought was my first statement had a late fee on it. The customer service rep ("Sophie") told me that I had to pay the fee and that I should have contacted Fashion Bug if I did not receive a statement. I explained that I never had an account with Fashion Bug before so how was I supposed to know when the statements were mailed? I asked her to please close my account. She then said she could waive 1/2 of the late fee if I agreed to keep the account open. I declined. At that point she told me I would then have to pay the entire late fee on my statement. I asked her how she was just able to reduce the late fee by 1/2 if I kept the account open, but if I closed it, she couldn't?! She said that she couldn't reduce the fee if I didn't keep the account open. I asked for the name and address of her manager so I could write a letter and express my disappointment in how this whole situation was handled and the rep told me to write to Customer Service. I told her I didn't want to write to Customer Service. She then asked for all my contact numbers and I refused to give them to her. I told her I would be contacting Fashion Bug and telling them that I was not happy with how this all went down, told her to close the account and hung up the phone! Because of this I'll probably never shop at Fashion Bug again...TOO BAD!

So i was in fashion bug on 11-6-11 during the evening before closing. I am 15 years old, strait A student, never been to jail or anything. I was looking at nail polish and i noticed she was watching me. I picked up glow in the dark and black cracking nail polish and walked no more than 5 steps to my little cousin who was looking at shoes. The lady comes over and asked me about the colors i got while i was showing my cousin. I showed her and she said "here ill take it up at the counter for you" i said "no thank you" as i was about to walk over and buy it. The lady then SNATCHED it out of my hand and with a stern voice said "NO, i will take it" i was speechless. I'm pretty shure she was stereo typing me with some teenagers as some do steel. But i don't. I'm very upset about this. She lost a willing customer. Thanks for reading. Also if there is a complaint number or anything i can do please tell me. (i have consent from my parent to write this)