I was told payments offered for their fee of $750 then after they took my credit card payment they refused to allow payments. I was told they would refund me but after 30 days they have not started any refunds AND they took another $50 out of my account without my consent.
I saw this complaint when I was searching for the Fathers Choice website to recommend them to a friend. I had a great experience with Fathers Choice. I won full custody. They guided me through the entire process and prepared excellent documents for me. The case manger I worked with was kind and courteous. My friend is going through a really sticky situation so I am recommending Fathers Choice to him. One thing I really appreciated about working with this organization was how informative the case manager was during the process. Great people, great company and I won my case!
My husband, Bill, also won his case with Fathers Choice. His ex was really a mess, leaving the kids at home alone and staying out late. I walked with him through this whole process and we were really pleased with his case manager, Anthony Gordon. Getting into court was our biggest worry, especially what Bill going to say when he got up in front of the judge. The legal team at Fathers Choice put together excellent paperwork and coached us in what to say to the judge. We are really grateful to the team at Fathers Choice.
FATHER'S CHOICE IS A TOTAL SCAM!
I am embarrassed that I fell for something like this but they prey on individuals with this very sensitive problem. I was contacted by Tom, who was suppose to be my case manager, but after they received my $885 I never heard from him again. He is supposedly out sick indefinately. He told me that I could get a hearing within two weeks after the payment, that was two months ago! When I call the "customer service" number, I am put on hold & then hung up on, when I leave a call back message, the call back never happens. They did send forms that had completely inaccurate information. I was told to send them to Gail Russell for corrections and the correction would take place the same day, after three weeks corrections still have not been done! This is an extremely sensitive issue for me that needed to be addressed ASAP. The lies and lack of any ethics for anything has put me in a situation that I still cannot see my daughter as well as placed me in a financial bind. i don't know how these people sleep at night!
WELL, I HAD A FRIEND WHO USED FATHER'S CHOICE AND AFTER IS EX-WIFE HIRED A LAWYER, HE ASKED FATHER'S CHOICE FOR FULL REPRESENTATION BECAUSE SUPPOSEDLY THEY WORK WITH ALL THESE LAWYERS IN DIFFERENT STATES. WELL, THEY TOLD HIM THAT HE DID NOT NEED REPRESENTATION, CALL THE NIGHT BEFORE THE COURT DAY AND TOLD HIM THAT IT WILL BE A CONTINUATION AND JUST KEEP HIS COOL. WELL, BOTTOM LINE, HIS EX-WIFE USED THE SYSTEM TO HER ADVANTAGE BECAUSE NOW HE HAS EVERY OTHER WEEKEND 6HRS ON SAT. AND 4HRS ON SUNDAY SUPERVISED VISITATION WITH HIS EX-MOTHER-IN-LAW SUPERVISING..HOW IS THAT FOR VICTORY?
Our case was for our grandson who was going through a nasty divorce...We tried to help by retaining this incompetent firm to help him.
I could go on for ever about the incomplete.. inacurate and RUDE help(?) he recieved... They did NOTHING for him except get his hopes up that they would help... The only thing they did was help themselves to $1095.00 of our money.
Trust me if you need help this is NOT the company you want to help you... You'd be better off getting help from your dog...
The man we worked with was Anthony Gordon... Keep away from him...
I think any good comments that were written must have been by a member of the company...
Trust me this is not the place to find help...
Good luck...
g
my brother went to them by my recommendation. they charged him $ 1, 445.00, plus took two payments of $250.00 from my mother's checking account without her permission. I am going to do what I can to correct this, but if you feel you want to use these guys, good luck. I think they do not care about anything except getting paid.
I made arrangements with "father's Choice" and they robbed me of 422 dollars. Around July I had seen their advertisements on the internet offering affordable legal services. I thought it sounded to good to be true and guess what It's a scam. Can anyone have any advice in how to handle this matter? Who can I report this problem to?
I cancelled with these guys and they continue to charge my account. They will not return phone calls. They put you on hold and wait for you to hang up. I was told that my account was cancelled and I would be refunded and have not received a dime or a call. Check them out with the Better Business Bureau, they gave them a grade of "F". The people that posted positive info about them are probably employees.
Father's Choice has been a total nightmare for me...I am in the fight of my life to try to keep my son and Father's Choice has to this Date taken $1049.00 out of my account to this date. I have to be in court August 27, 2008 and Father's Choice was suppose to refund my money three weeks ago..They have not, to this day. even came close to refunding my money. These people are heartless. They have made a Conscience choice to deceive fathers who are in desperation tryingto save relationships with their kids and Father's choice serves as a vehicle to deceive and sever those relationships through clever misrepresentation of themselves. I haven't seen my son in five years and Father's Choice my take away the only chance I have of fighting for him, by holding my money so I can't retain an attorney. They are a total SCAM!1
I found these scammers on the web for my son, who was having difficulties seeing his daughter, they were supposed to help him, instead they said the fee was 800.oo payable in monthly installments and that I could cancel if they were no longer needed. Well in June of 08 I called and told them they were not needed because my son was now able to see his daughter regularly. I called back in July to confirm because they were still taking the fee out from my card at which time I could not get through and when I did get through the message conveniently said they were having trouble with their phone lines. Just today I saw another transaction pending on my account. I have notified my bank not to release any monies. These people are making an injustice to fathers who really care about their children and should be banned from this practice and possibly sued.
I am another consumer that fell for the scam! All the same complaints as everyone else. They take your money out of your account and then never help you at all. Phone calls will not be returned and promises will never be kept. I have complained to the trade commission as others have done before me and I have notified my bank to not allow transactions from this company.
This is a true scam!
This Father's Choice Crap is just that CRAP! I am a mother and have two other children and all i want is full coustody of my oldest son and all i have now is a hand full of shanty paperwork. Please if someone knows how we can get some kind of Compensation please email me.
I must agree with everyone, this company is pure CRAP! I also payed my money and after finding out they were worthless I also tried getting a refund...still haven't seen a dime from them, To get someone's hopes up for wanting to be with their children and then robbing them and having no remorse, no words can describe the hostility and contempt I have for this FULL BLOWN SCAM, fathers choice is not worth anything unless you just enjoy having your money stolen from you!
I am in the process of having my money refunded throught my Credit Card Company. After I write this complaint, I am going to conatct the CA BBB and file an official complaint throught them. Fathers Choice took my $500 and only sent a huge form for me to fill out and fax back to them. Of course the fax number did'nt work...
Then I never received my phone call before my case and their website contact information leads you either directly to a voicemail or to a disconnected line. I really wish I had completed more research, but this is an emotional affair and I got swept up in it.
Edward Herzstock is at it again. But this time the company is named Affordable Legal Help... Please look it up though this board ... I am trying to ban us all together to get this to stop could you please contact me at glessnere@hotmail.com
Also... I copied this to all the victims of Affordable Legal Help
I spoke with CJ Ward an investigator for Keyt News at 730 Miramonte Drive, Santa Barbara, CA 93109 last night. He stated to me that it would be our best interest to inform him of our situations. Please contact him.
Edward was second in charge for Father's Choice and CJ was a part in stopping them.
Here is a link to the News station:
www.keyt.com
Here is a link to information on CJ Ward:
http://www.keyt.com/about/bios/news/2177877.html
Here is proof of the tipline number:
http://www.keyt.com/news/local/15772117.html
Here are some links to the "Father's Choice" problem, from News Station:
http://www.keyt.com/news/local/35107694.html
http://www.keyt.com/news/local/35814014.html
Also, here are some more websites I found to show you who we are dealing with, this is proof that all Edward does is change the name of the company and scams the same way:
On this, you can scroll all the way to the bottom and see "Nadia Nicole" aka Nicole Smith responding to a complaint about Edward. Nadia is her real name and is involved in this even going back to Father's Choice.
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Here is another website about Father's Choice:
/URL removed/
Edward Herzstock was second in command there. If you read the article it states Edward's name several times.
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