Good day,
I am using this medium to make an official complaint regarding your continued deduction from my credit card for transactions i had not ordered or consented to. I wrote you sometime ago after the end of the trial version of your product i ordered to inform you of my intention not to proceed with the full version of your product. But i was shocked to realize that you went ahead and in fact still deducting from my card.
Please kindly stop any further deduction and refund me all the monies you have deducted so far.
Best regards!
The complaint has been investigated and resolved to the customer’s satisfaction.