Fluidity Fitness / Fluidity Direct
Reviews and Complaints

I had the same problem with instability of the bar which raises up off of the floor with many of the exercises. I figured out a way to use dumbbells in the corners of both sides : one 8 lb with one 5 lb crisscross (see photo below). With heavier weights, you might be able to use just one. I bought mine used and had to buy all the accessories from different sources ( the beginner’s dvd I got from Mercari) and was able to get a complete set of all the accessories with all the instructions, manuals etc. from eBay. Because I bought my bar used, I didn’t have the option of returning it. My husband tightened every available screw in it which helped slightly but did not solve the problem. The weights do work well, and I am thinking of getting heavier weights. I do really like the bar and use it every other day. The good news is that it really works if you use it consistently, however the stability is a serious design flaw. I can’t help thinking that they must have nailed the equipment to the floor, or found some other way to affix them to the floor and also to stabilize the bar, because they do not appear to move when the women are using them in the video. Also, some of the holds in the inner supports that determine the adjustment height will not lock into place on my equipment , it is as if they don’t line up at 12 and 13. It does lock at 11 which is what I use at 5’7’’,

So I can live with that. I hope this helps anyone who, like me brought theirs used, and therefore returning it is not an option. The instructor in the video is right by the way, when she says the bar will hold you, but I might add only when it is stabilized, and that could mean only by adding weights.

Outside of having to be perfectly fit when you use this bar if you send this back you are totally screwed over which when ordering you should be warned of. Evidently the bar didn't work for me so I sent it back. I called to get a return label and for them to pay for the return. The creep refused, but offered to take another $150 off the price if I would keep it. I should have taken the offer it cost you $133.00 to return it. Sorry for the language, but I am pissed. Total rip off, for business, false advertisement.

Can't you tell which knee she means by watching her and seeing which knee SHE leans towards?

Please file a complaint against the creator of this machine to the Consumer Products Safety Commission, FTC and the FDA. I bought one off Craigslist, this machine is not stable leaning up against the wall without falling down.

All of these reviews appear to be from several years ago as I just saw the infomercial for the first time this morning, and it is 6 payments of $95.99. That's $600
For this. It looks like it would work well, but after reading the negative reviews I am quite hesitant to take the plunge. Perhaps all these years later they have improved their customer service. But I am still reluctant. Wish they accepted PayPal. At least then you could file a claim against the company if there were an issue. Still debating. Amazon sells a very similar item for half the price.

My apologies this system did not let me go back, the cursor was stuck. Anyway, false advertising is the use of false, misleading or unproven information to advertise products to consumers. In the United States of America, there are the state and federal false advertising laws prohibit various types of deceptive advertising including misleading labels or promotions. A business claiming refunds or money-back guarantee has to abide by the claims or be in contempt of breach of warranty, therefore, can be held liable. This is an affirmation of fact and a promise from the company the product will perform as shown or your money back, this also phrased as an express warranty. My recommendation would be to email the company first to express your dissatisfaction with the product and reason for return. Then make the demand for your money back as promised via TV advertising with a date of expected resolution. Also include how thereafter you will report them to the BBB and state your complaints via social media (Twitter, Instagram, Facebook) amazing sources for getting the word out. Believe me, they will not want you to go that route if they do eventually will have no business. It is up to us to expose these companies who make money from the consumers warranties have to be honored. It has worked for me so far, I wish you luck.

False advertising is not that difficult to claim. To all those people who lost money, there is an easy way to potentially get your money back. The Better Business Bureau or BBB is a non-profit corporation that uses an accredited business system to assign rankings to business, charities and non-profit organizations. All you do is fill out a form on-line takes 15 minutes tops, it's easy and self-explanatory. They will contact the business directly addressing your concern and requests on your behalf. They give them a time frame to respond and resolve, I have yet to be disappointed with this company. Do not let company's steal your money there are laws out there to protect the consumers, fight back.

Wow! Thank you to everyone who posted here. I was actually going to buy it after I saw the infomercial. Not anymore! Thank you for saving me all that money!

Soooo glad I found these reviews, I just had knee replacement surgery and was looking for a good gentle workout that would help me to get back in shape, I have as book called the dancers body, I think I will stay with my small gym at home and just add my chair and table to do the rest. Thank you for helping save my hard earned dollars and I will pass this site along to my clients and friends. Lady Rogers

So glad I read this reviews! Wow $479.00 for total? what a great product cost this much and doesn't burn very many calories.Thanks for people who spend time write review, you saved my money!

I too was going to order the product but changed my mind when I read all the complaints. Thanks to all of you I saved myself money on a product that is not marketed well, has bad instructions, and has next to no customer service.

The usual THIEVES...

Just got home from work. It's 230am and nothing on but infomercials. I'm watching the Fluidity infomercial as I write this. As I'm watching I'm think wow I used to do these exercises with a chair and kitchen table. Sure the barre is handy and looks nice but all these exercises can be done without it. I'm not an owner of Fluidity nor do I ever plan on being one. I love workout videos and considered adding these to my collection, after reading these reviews I will not be an owner of Fluidity videos either. However I am going to look into dancers barre workout videos, what they are showing in this infomercial is very similar to a dancers strength and stretch routine. I hope this post help other like myself. I always read reviews before making any purchase. I went to 3 review sites, none positive. Thank you ALL very much. Spending 5 minutes writing a review can save so many people money, time and stress. 👍

If someone that has bought the bar and is not satisfied with it would like to sell it along with the DVD's for a resbonable price please contact me at spdanw@aol.com.