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Ford Accessories Online/ Ford Dealership review: Ford online accessories (refund not received for order on 9/25/21)

J
Author of the review
10:43 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Please review all documentation for refund requested in September 2021! Since purchased in September I have made numerous visitations to the Ford Dealership and contacted Ford Accessories online numerous times! This case has been escalated 3 times with no resolutions!

Doc#1
1/12/23, 9:14 AM Mail - Keith Jordan - Outlook
Your Accessories. Ford.com Order Confirmation #77051
Accessories.Ford.com
Sun 9/25/2022 9:37 AM
To:[protected]@hotmail.com

Thank you for your order.
Dear Roger Jordan,
Thank you for placing your Accessories. Ford.com order. We're in the process of fulfilling your order and you'll be receiving another email shortly about your order status. If you have any questions, please contact the Customer

Resource Center at [protected], 8:30 am - 5:30 pm Eastern, Monday Friday or by using Chat on the website.
NOTE: Please retain this email for your records. If you purchased multiple items, they may be shipped separately.
View your order

Order Summary
F-150 Supercrew [protected] 4pc Espresso $115.00
Carpet Floor Mat Set (Qty - 1)

Part Number: JL3Z1613086AE
Subtotal $115.00
Estimated Tax $9.20
Estimated Total l $124.20

https://outIook.live.com/maiI/O/id/AQMkADAwATExADhmOCOyZTAOLTcONjgtMDACLTAwCgBGAAADqwz58utaVOipEBKdDUyJ%2FwcACJa6RDW%2.. 1/2 1/12/23, 9:14 AM Mail - Keith Jordan - Outlook

Order #77051
Shipping method
Store Pickup
Payment method
VISA ending with 5084 — $124.20

I The amount of sales/use tax charged on your order may vary based on factors including the seller, type of item purchased, origin and destination of the shipment, and jurisdiction tax rates. The amount of tax can change between the time you place an order and the time credit card charge authorization occurs. The amount appearing on your order as Estimated Tax may therefore differ from the sales/use tax actually charged.

Ford Motor Company
Registered Office : One American Road, Dearborn, Ml 48126

This message has been sent automatically. Please do not respond to this message. Should you have any further questions, please contact the Customer Resource Center at [protected], 8:30 am - 5:30 pm Eastern, Monday - Friday or by using Chat on the website.

This email was sent to : [protected]@hotmail.com
Add [protected]@shop-ford.com to your email address book.

Privacy policy CA Privacy rights

Desired outcome: refund my credit card charge of $124.20

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