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We have a similar issue with GEMB. Due to the economic recession we have liquidated alot of things to hold onto our home & our RV. After numerous harrassing phone calls from them & our making payment arrangements, which we were unable to make due to weather not allowing my husband to work, they are now saying they will not accept our payments & bring our note current. They have received a substantial amount of money in interest payments & still they will not return calls, accept payment. They make their millions, while the middle class struggles to get by and to have some form of enjoyment out of life.
There needs to be a class action law suit brought against them for the shady business practices.
The complaint has been investigated and resolved to the customer’s satisfaction.
GEMB is a joke!
Loan purchased from E Trade.
Four 1/2 years paying on loan, never missed a payment, occasionally late but always send additional fee with.
These jerks call day and night, days before the late cut off on the statement.
I wouldn't put ANYTHING past these crooks (holding checks until after the due date period, etc.)
I'm contacting the Minnesota Attorney General about this shady buisness
We have had a RV loan thru this place for 3 years and fell behind in the summer due to unforseen circumstances. We made payment arrangements to get caught up with this and they were very helpful. Approximately 1 month after setting up these arrangements we get a call that they do not do those type of arrangements so we worked out another arrangement. Approximately 1 month later a person shows up at our driveway to repossess the RV, it was a great surprise. The repo guy had this outragous amount of money we needed to come up with. We immediately called GEMB lending and were able to work out a payment plan that we have been paying every since. Than all of a sudden they send my payments back. This past saturday 12/18 our campground received a call from this same repo man that he was coming to get our RV, our campground called us and we attempted to call GEMB lending to find out what is happening. I have also left numerous messages with the person i was working with to find out why this is happening and he has not returned my calls. I than finally talked to a person on 12/21 and I explained to him what arrangements had been made and that person said we do not make those type of arrangements. We than asked to speak to someone in managment and he said no one was available until around 4 and I said please have someone call me, well no one did. I than left another message with the person i have been working with and again no return call. In the mean time i may lose my RV for making payments as we worked out. We are at are wits end and do not know what to do.