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My daughter went online to select a few games to play online. Being a special needs child she didn't understand that the fee would be charged monthly. I didn't know of the charge until after it was processed so I went online to the site and emailed them to close her account. They claimed they didn't know what I meant so I explained just to find it and close it. Yet my daughter's account is still being charged $39.95 each month. I had to close the account because the only money she receives is from social security. The fact that a worker of such a site couldn't find an account doesn't seem business efficient. My daughter didn't even get any games due to the fact she forgot her login and password.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am being charged $39.95 a month for this account that i had never even heard of.I've went into this website and tried to get a phone number to find out how is this happening to me, but nothing. the number on my bank statement is not helping. All that comes out is a machine that says;''d241 succesful''. now what is that, what kind of company is this? I see that it's a game site, but I don't play any type of games and I never gave them my bank information! Now why isn't there some type of phone number that we can call! I hope people read their bank statements very carefully, Thank God I did, then I call the bank and they tell me that this company pulled out another $39.95. No this is not right I work very hard for my money then this happens, no not to me I will get to the bottom of this! And to the woman that made her complaint about her daughter not knowing about her being chared, I thank you for that, because now I see that I'm not alone. something has to be doe about this website and people that are doing this!
[protected] I got this from the website I just enrolled all this sounds scary now
genxgame.com has been charging my credit card monthly for $37.50. I have no idea what this is for. I'm assuming it is for some kind of games, but I have never ordered any games. How do we get a hold of this company/website to stop all this?! Very frustrating...
[protected]
Genxgame is basically a scam. It's designed like many other free to use but pro-version costs money sort of websites, however this website will auto sign you up for the pro version after 5 days and then charge you a cancellation fee if you can ever manage to cancel it at all. I have discontinued my credit card because of this website. Very annoying.
GenXgame has digitized my copyrighted book and are offering the pdf online. Besides scamming people out of money, they are stealing copyrighted material to lure you in.
I was duped into creating a login by offering a "7day free trial". After putting in my payment information I was automatically logged out. I attempted to log back in with the login I had just created and it wouldn't let me. So, to the lady whose daughter couldn't remember her login, it's not that she couldn't remember, it's bc this "company" is a BIG scam!
I was asked to creating a login by offering a "7day free trial". After putting in my payment information I was automatically logged out. I attempted to log back in with the login I had just created and it wouldn't let me. So each month it is taking money from my credit card how do I recover this ?
In may of this year I wanted a maintenance manual for my John Deere riding lawn mower and was instructed to pay genxgames.com bofore I could download it, so I gave them my card info and still wasn't able to get the manual but the charge of $39.59 goes on my card every month and I would like to stop. I would like a refund but if that's not possible, at least stop any further charges. thanks.
Dont go for 7days free.So strange how they did required my debit card's details in case I would like to continue further it sounded fair so agreed on and now I am charger each month of 10 £.I think cannot stop so tomorrow i am going straight to the bank.
Genxgame.com has been charging my credit card monthly for $37.50. I have no idea what this is for. I'm assuming it has something to do with my son and his desire for unlimited money and lives on Toon Blast. We followed the information for a 7 day free account but then I was locked out when my credit card information was entered. I just assumed that they needed it to prove I was an adult, but I have never ordered any games. How do we get a hold of this company/website to stop all this? I do not wish to request another new credit card due to fraudulent charges!
Vous m avez prélevé sur ma carte frauduleusement de 66, 50 une fois un euro et une fois 65, 50 merci de bien vouloir me rembourser sinon je pourrais porter plainte merci
I didn't agree anything about paying almost 47 USD for nothing... first they took 1 USD which I thank was something like a registration fee. But now they just took the money and I could not so anything. What should I do now? I want my money back, and I dont want any other things like this.
jeg har meldt mig til et abbn, og vil gerne afmelde mig.medøjbliklig vikning
venlig hilsen
lars lindgaard nielsen
yldebhusvej 148
5260 odense s.
mail.add.larslindgaardnielsen1967@gmail.com
nielsenlindgaard@gmail.com
Hello my name is shenaye newport and I had money taking out of my account by genxgames I didn't authorize this withdrawal and I would like it refunded
My name is cam Taylor I have never even played a game yet you have been taking money out of my account since June refund all of this or I will see you in court contact me at camtaylor40@hotmail.com pretty angry as I don't even play games how did you get my account details I even cancelled my card but it still comes out
I want to cancel my ABB.om TV Channels
Lars Lindgaard Nielsen
This is a scam. We have 5 unauthorized charges pf $29.95 form this company that we never use.
Please refund 193€ (2*96.5€) back to my visa account.
Is did not approve these transactions.
You can contact me on this Mailaccount: carlo.abe@telenet.be.
The transactions are made on 10/08/2018 and 9/9/2018.
If these is no reply, I will notify the authorities.
Greetz
Abé Carlo
Please resolve this issue. ASAP
I have unsubscribed and you are still taking money form my credit card. STOP it Please.! You need to credit the money to me .
H Campbell
My bank account was deducted on 26 september 2018. I did not subscribed anything from the website. I have checked my email folder, there is no email came from the website confirming I registered to GenXGame website. I have attached the proof for the unauthorised charges. Hope this helps to ease up the process. Please I want my refund.
Bonjour j'ai payé mais j'ai rien reçu je suis déçu j'ai joué 1 journée e rien de tout jusk à maintenant ce possible avoir mon Samsung s9 s'il vous plaît ça me ferait plaisir de le voir
i wan to tknow where you obtained my visa card information to make charge to my account. I don't make any transaction to obtained your product. please make me a refund inmediately.
I don't have games in my fone or laptop. Please check why i am billed. I could not log into web using any of my emails.
Kindly check. My emails
agq122001@yahoo.com
arieljgo@gmail.com
Thanks
man [censored] genxgames it [censored], who ever creaded this [censored] him i hope that [censored] lose all the dam money he [censored]ing stole so if you the creader and your reading this [censored] YOU [censored].
Há poucos minutes estava procurando filmes gratis no computador e sem querer entrei no seu site que pediu numero de cartão de credito para poder me cadastrar só depois informou que depois do periodo de teste vai ocorrer a cobrança no cartão. peço que cancele pois não tenho interesse em manter essa assinatura.
URGENT: CALL YOUR BANK AND CANCEL YOUR CARD IMMEDIATELY. I DID AND THEY TOLD ME DID THE RIGHT THING.
SO GO AHEAD AND CALL YOUR BANK INSTEAD OF CALLING THIS SCAM
God ! I have unsubscribed immediately after seeing these complaints, I have an email that my membership with GenXGame has been cancelled and I will receive no further charges, but when I try to access my account, it's still there ! Am I still charging ?
God ! I have unsubscribed immediately after seeing these complaints, I have an email that my membership with GenXGame has been cancelled and I will receive no further charges, but when I try to access my account, it's still there ! Am I still charging ? How can I stop them ?
I have never heard of this company and I haven't signed up for anything and you guys have been charging my card 34.95 I want a complete refund and I want you to get rid of my so called account I don't even play games you people are scamming
I need my money back you really need to warn befor the transactions. I was not nice of you. I want my money back ASAP. And without notifying when you cut the money out. Do you think we will need thise we will be need in those little money. I do mit want anything else but my money back. Please. In really not nice of you guys to do that.
Hidden charge of this account i never subscribe..