BTNH Advisors
Reviews and Complaints

Very satisfied with the work that they provided. Yan was very helpful with the process and we thank everyone for the time and the work on the house. Roof

BTNH did my fathers Roof project in *** and its looks great ! The crew was professional and efficient and the price was great ! Thank you BTNH

Roof looks great, did an unbelievable job, was prompt and fast. Did a great job cleaning up the yard afterwards. Definitely recommend anyone to go through them.

Amazing program, a great way to update the doors and windows of your home. The crew was very profesional and completed the installation quickly. Highly recommend them.

Had the most wonderful experience with the company they did my roof in less then 3 weeks start to finish and cleaned the house very nicely highly recommended there service

Highly recommend this company for all your door and window needs. Quality product and installation. Our salesman *** was very personable and answered all of questions. The staff exceeded our expectations!

Excellent product. Workers were very thorough, really showed customer appreciation. The final walk through was great, they are on the spot and care. Angie and Noem and Noem are very professional. Great team, keep up the great work.

BTNH replace my roof with brand new roof , they did excellent job the employees were polite efficient and extremely professional in three weeks they complete the project with final inspection . Very fair price for the job they did .

i just had new window installed in a very old home (1891) i am very happy with the contractor work and how it worked with renew financial company , and the windows that were installed and how it cut down on the highway noise outside

BTN an awesome program. I have a new AC installers we're very. Professional and polite AC works wonderful. New windows installed they are beautiful, now my house is very cold with Ac on. So I am extremely satisfied with the work done.

I Am happy for my new roof the job was done very nice clean and professional we just decide to replace the roof two weeks ago and today we already after the job done super fast, Yan was very helpful and we want to say thank u very much !

Very unsatisfactory rating , it took forever to get windows installed , over 6 months. We are happy with the windows but we are still waiting for a missing screen since January 26 2022, our agent Sammy won’t call us back and the office never returns our calls, I don’t recommend them Joyce from Florida

was great went over program with me then showed me roofing products for my roof decided on color and style then crew came out did the job in one day picked up all debris including doing several nail sweeps in my yard for nails. Crew was very polite and informative. Very happy with my new roof looks great.

Professional, quick and Inspector told us "Couldn't ask for a better roof!" BTNH was very thorough, received a call after job was completed to make sure we approved the work. BTNH also did a great job navigating the permit and Notice of commencement. Kept us in the loop and excellent customer service. Thank you Amit. You were honest and accommodating. WILL refer/reccomend to any one that needs a new roof. Thanks to the work crew, polite, courteous, friendly. Did a tedious job of clean up. Thanks again for a great job. We're so glad we picked you for our first new roof!

THIS IS A HOME REPAIR *** TARGETING THE ELDERLY

Their angle: New roof from county grant program

I happen to know something about this program, so my curiosity was peaked. I called to request more information and:

1) I expected a recording, but someone answered at 4:00 am EST...not usa? She was not an answering service, and wouldnt tell me the company name at this point.
2) they insisted they were "local" but couldnt even name the county. I asked where they were located and she wouldnt tell me.
3) After my refusal to give information without their company name, she finally said BTNH Advisors. But she couldnt tell me what BTNH stood for.
4) ad was made to look like it was a "community alert" from the county offices.
5) it was addressed to an aging person with dementia who hasn't lived at that address for 5 years.

It's a ***, by either this company, or someone posing as this company.

The *** is delivered by mail and made to appear as if it came from the county. It could easily confuse an elderly person. Especially since the county is mailing out legitimate communiques about property taxes at this time.

The postmark was from zip code 95813 (Sacramento, CA), but the targeted address was in Florida.

Good evening, my name is John. I called and spoke to Jane from BTN. I received a Notice of violation, from the Building permit, April 14, 2022. While reading the notice and what the violation was, all that stuck out to me and all I could understand was that if I didn't fix the violation before July 10th, 2022, I would be fined $10,500. I immediately started calling and texting around for help and after reaching out to so many people, this young lady replied back to me, and told me everything was going to be all right. Don't get me wrong, I still had my doubts because I just knew I was going to be transferred all around the world. Honestly, God put her in my life to help me get through this because it seemed like everything was going wrong at this point in time. With me working a 9 to 5 every day, I just knew that nothing was going to go right. From the time I contacted her in April to June 30, 2022, I ended up passing my inspection and the case was closed. The company BTN subcontracted the work to a company called AA Glass to do my windows, which was a terrible company and was the company that got me fined in the first place. When I contacted them, they sent me all around the world and never tried to help me resolve the situation they put me in. I thank God that Jane came into my life and helped me resolve this matter. Jane, I want to thank you and please continue to do a great job and continue to have great customer service skills because that is very much hard to come by these days. You kept a lot of stress off of me and made the process smooth. I will recommend anyone to you for business.