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I want to complain about my recent visit to Gleneagles Penang. I signed up for health screening -Platinum and some additional test. The test was not done but they demand me to pay for the services. The nurse that was assisting Dr. Regina Yeap was extremely rude! She would glare with anger and frustrations each time I ask a question to the doctor. I pay for consultation services! As a nurse, it is her job to take care and help patients. Her behavior makes her unqualified to be a nurse! She makes us patients feel intimidated!
same here. even doctor also dont have ethic at all. rude as some sort of other species.
The GMC pharmacist at the sixth floor are very rude as well.They do not acknowledge their customer at all.There are some who are nice ones.I suggest the management to conduct some trainings for the front liners especially the pharmacy counter at sixth floor.Please care and respect your patients and customers.
Thank you.