Global Sun Pools review: Pool quote and installation

I found their website, which looked pretty good. I submitted a request for a quote and received a call from a man that sounded like my inquiry was a huge imposition. Then, because I'm not the homeowner (I do live here), he couldn't even give me a quote so I could pass it to the homeowner for consideration (the homeowner is out of state and in the process of permanently moving here). After seeing the various complaints on here, I think I'll pass on this company, as they seem to continually pass the buck, offering no type of apology or accountability for any of the dissatisfied customers. I'm sure they will reply to my complaint with some type of end user agreement/legal jargon in a weak attempt to "satisfy" the complaint, but the reality is that they will continue to lose customers. It's so difficult to find a decent company nowadays. I bet their website won't display any of the reviews found on THIS site!