Go With The Gecko
Reviews and Complaints

if you want a smooth and hassle-free moving experience. I made the mistake of choosing Go With The Gecko for my recent move, and it was a complete disaster. The staff members I dealt with were incredibly unhelpful and seemed to have no idea what they were doing.

Firstly, let's talk about the lack of training. It was evident from the moment I walked into their office that the staff had very little knowledge about their own services. Each person I spoke to gave me conflicting information, leaving me confused and frustrated. It's as if they hadn't received any proper training at all!

Furthermore, the level of incompetence displayed by the staff was astounding. They couldn't answer basic questions about the moving process and seemed to be making things up as they went along. It was clear that they were not equipped to handle the demands of their job.

If you're looking for a reliable and professional moving company, I strongly advise you to look elsewhere. Go With The Gecko is simply not up to par. Save yourself the headache and choose a company that actually knows what they're doing. Trust me, you'll thank yourself later.

Move more for less yourself with low hire prices from Go With The Gecko. They got vans, utes, and trucks for rent all over Australia. You can get a quote right away, no waiting around. It's a real good deal, I tell ya.

I recently used Go With The Gecko to move some stuff from my old place to my new one. Let me tell ya, it was a breeze. I didn't have to rely on anyone else to do the job for me. I just rented one of their vans and did it all myself. Saved me a bunch of money too.

Their prices are really affordable, especially compared to some of the other rental places out there. I was able to get a van for a whole day at a fraction of the cost. And let me tell ya, the van was in great condition. It was clean and well-maintained. No funky smells or anything like that.

The process of renting from Go With The Gecko was super easy too. I just went on their website and got an instant quote. No need to wait around for someone to call me back or anything like that. I liked that I could see the prices right away and choose the option that worked best for me.

The customer service was pretty good too. I had a couple of questions about the rental process, and the staff at Go With The Gecko were really helpful. They answered all my questions and made sure I had everything I needed for a smooth move.

Overall, I had a great experience with Go With The Gecko. Their low prices, wide availability, and easy rental process make them a top choice for anyone who needs to move stuff around. I highly recommend giving them a try. You won't be disappointed, mate.

and charge you for damages that weren't even your fault. I had the unfortunate experience of renting a van from Go With The Gecko and it was a complete nightmare.

First of all, let's talk about their customer service. It's absolutely atrocious. I called their helpline multiple times and was put on hold for what felt like an eternity. When I finally got through to someone, they were rude and unhelpful. It's like they didn't even care about my concerns or issues. I felt like I was talking to a brick wall.

Now, let's move on to the app. Oh boy, where do I even begin? It's a hot mess. It constantly freezes and crashes, making it nearly impossible to complete any transactions or even find the vehicle I had rented. The instructions provided were vague and confusing, leaving me wandering around aimlessly trying to locate the van. It was a frustrating and time-consuming process.

But wait, there's more! Go With The Gecko has no problem taking your hard-earned money. They charged me for damages that were clearly not my fault. I returned the van in the same condition I received it, yet they still found a way to pin the blame on me. It's a sneaky tactic to steal your bond and leave you feeling cheated.

Overall, I would strongly advise against using Go With The Gecko. Their customer service is abysmal, the app is a disaster, and they have no qualms about ripping you off. Save yourself the headache and find a more reputable rental company. Trust me, you'll thank me later.

So, I gotta say, I had a bit of a rough time with Go With The Gecko. They went ahead and charged me without even giving me a heads up, and get this, it wasn't even my fault! Can you believe that? I mean, come on, give a guy a break!

But here's the kicker, folks. When I tried to find a way to complain about this whole mess, I couldn't find anything on their website. Like, seriously? How am I supposed to let them know they messed up if they don't even have a complaints process? It's like they don't even care about their customers.

And don't even get me started on their license and accreditation information. It's nowhere to be found! I mean, shouldn't they have that stuff readily available? It's like they're hiding something, if you ask me. I wanted to report them to the authorities, but without that info, I didn't know where to turn.

Overall, I gotta say, Go With The Gecko really dropped the ball on this one. Charging innocent folks without any notification and then leaving them high and dry with no way to complain or report them is just plain wrong. They need to step up their game and start taking care of their customers. Trust me, folks, you might want to think twice before going with these guys.

First and last, never again, mate! So, I hired a Ute from Go With The Gecko, right? And let me tell ya, it was a total disaster from the get-go. The first Ute I got wouldn't even start, can ya believe it? I mean, what a bummer! But I thought, "Okay, maybe it's just a one-off, ya know?" So, they gave me another Ute, but guess what? It was as dirty as a pigsty, mate! And to top it off, the fuel level was so low, I thought I was gonna run outta gas any minute.

Now, here's where things really went downhill. I returned the Ute on time, just like a responsible bloke. But what do they do? They hit me with all these ridiculous fees! Cleaning fees, maintenance fees, you name it! I mean, seriously? I ain't gonna stand for that, mate! So, I'm currently in a dispute with my bank, tryin' to sort this mess out.

Let me tell ya, folks, this ain't no way to treat your customers. I reckon you should think twice before dealin' with Go With The Gecko. They might seem all friendly and helpful at first, but when it comes down to it, they'll try to squeeze every penny outta ya. Consider yourself warned, mate!

Man, let me tell you about my experience with Go With The Gecko. It was a real pain in the neck, I gotta say. First off, they had me jumping through all these hoops just to rent a dang vehicle. I mean, come on! Ain't nobody got time for that!

But that's not even the worst part. So get this, because my driver's license is from NZ, they had the audacity to ask for an extra $300 bond. Like, seriously? I already paid for the rental, and now they want even more money? It's like they're trying to scam me or something.

And here's the kicker. When I finally decided to cancel because of their shady practices, they had the nerve to charge me $33. Can you believe that? I'm already frustrated with their nonsense, and now they're taking even more of my hard-earned cash.

Let me give you some advice, my friend. Don't waste your precious time dealing with Go With The Gecko. Instead, check out the Car Next Door app. It's way cheaper and has way fewer hassles. Trust me, you'll thank me later.

So yeah, that's my two cents. Stay away from Go With The Gecko and save yourself the headache.

The app for finding the vehicle is like, really hard to use, man. Like, seriously, it's virtually unusable. The time it tells you to get to the vehicle is like, way off. It's like, super inaccurate. And get this, the directions it gives you, they tell you to make turns that are like, totally illegal. I mean, come on, who wants to break the law just to find a dang vehicle?

But here's the kicker, dude. If you decide to, you know, not break the law and go off the directed route, the app doesn't even bother to re-route you. It's like, "Oh well, you're on your own now, good luck finding the vehicle!" How lame is that?

And get this, when you finally arrive at the location, guess what? The vehicle isn't even there! Like, what a bummer, man. So you're all excited to pick up your ride, and it's just not there. So you're left standing there, scratching your head, wondering where the heck it went.

So you do what any frustrated person would do, you give them a call. But guess what? You're put on hold for like, 15 minutes. I mean, seriously, who has time for that? And when someone finally answers, they're all like, "Oh, sorry dude, the vehicle is only gonna be there for another hour." Like, what the heck? That's like, 3 hours after the time you booked it for. Talk about a major inconvenience.

Overall, man, I gotta say, Go With The Gecko is a total letdown. The app is a mess, the directions are all messed up, and the customer service is like, non-existent. Save yourself the trouble and find another way to get a vehicle, dude. Trust me, you'll thank me later.

We forked out the $200 pre-authorisation fee nearly a month ago, mate. According to their website, they reckon you gotta wait a solid 10 days before that cash gets chucked back into your account.

But guess what? Three weeks went by and we still hadn't seen a dime. So we decided to give 'em a buzz, right? And what do they tell us? They say they'll finally deposit the money back into our account.

But hold your horses, cobber! Today, we gave 'em another ring and they had the audacity to tell us we needed to "have a yarn with our bank" 'cause apparently, gowithgecko ain't got our dosh no more. They reckon it's the bank's responsibility now, mate.

If you're thinkin' of givin' this hire joint a go, I reckon you better say goodbye to any deposits you chuck their way. Bloody ripper, ain't it? :)

The van we got from Go With The Gecko was a real disappointment, mate. It was all banged up and had water leaking inside, which caused a right mess. Our boxes and bookshelf got damaged, and we ended up ruining our blankets and sheets while trying to mop up the water. And to top it off, the front cabin was stinky with smoke and it even got into the air conditioning. Can you believe it?

But that's not all, mate. The van had duct tape on the side and even more tape on the front. It looked like it had been through the wringer, and it's clear as day that these vehicles don't get proper maintenance. They just run 'em into the ground, no worries.

When it started raining really heavy, we had to patch up the inner damage with some sealant. It was a real hassle, let me tell ya. And when we complained about all this, guess what? They told us it was impossible for there to be any leakage, even though we provided them with photos and all. Can you believe the nerve?

This lady named Kimberley, who's supposed to be the National Operations Supervisor, mate, she made it crystal clear that she didn't believe a word we said. She reckons our experience with the water leaking and our repairs never happened. She's a real piece of work, that one.

So, if you fancy having all your stuff damaged and then being told you're making it up by a horrible saleswoman, then by all means, go with Gecko. But if you value your belongings and want a hassle-free experience, I reckon you should steer clear of these blokes. Trust me, mate, it's not worth the trouble.

My first experience with Go With The Gecko vehicle rental was alright, but it took me a bunch of calls to finally locate my vehicle. The second time I rented from them was downright frustrating and annoying. They just wouldn't stop calling me! I tried to explain that I couldn't be on my phone while at work and asked them to email me instead, but it's like they didn't understand a simple customer request. And to make matters worse, they tried to charge me without even asking for my consent. Not just once, mind you, but a whopping five times! I specifically told them not to do that, but it's like they couldn't comprehend my words. It made me feel really suspicious about the whole company, you know?

On top of that, I got the impression that the employees at Go With The Gecko aren't really up to date with the company's policies. It's a shame because even the manager himself couldn't handle or understand my complaint. He would say one thing over the phone and then do something completely different. It's just not right, you know?

I can say with certainty that I will never use their service again. There are definitely better options out there if you're willing to shell out a little more money. I'm glad I was able to warn my friends and family about their service, so they won't have to go through the same hassle. The only good thing I can say about Go With The Gecko is that their app is pretty decent. But other than that, I wouldn't recommend them at all.

I had a really bad experience with Go With The Gecko. It was a real hassle dealing with them, and they didn't even give me a refund when I asked for one. I wasn't happy at all. The staff there were not the friendliest bunch. They were always in a rush and didn't seem to pay attention to what I was saying. It was really frustrating.