GoSkate.com review: Skateboard lessons 1

I took lessons with Go Skate and had a great time with my instructor. Upon completion, I received an email saying I would be auto enrolled if I didn’t cook on the link. It’s winter and I would have taken another course in the spring but declined because it was the winter.

I was charged $659. I emailed them and fairly promptly, I received an email saying that a refund had been credited to my account.

I waited 3-5 days to see if it would go into my account. It didn’t. 7-10 days, nothing. I decided to reach out to them and after many tries, I was able to speak to Sarah. She told me she would get back to me and never did. I was told by another woman days later that it could take up to a month to be reimbursed. Several weeks later, no refund and no one would answer me at their phone, I made a dispute on my card. I was temporarily refunded while they investigated.

It has been 44 days and I just got off the phone with the manager Ben and was told that he agrees that I should be paid back but there is nothing he could do. Something about a hold on their bank. He couldn’t guarantee that I would get the money back. I believe I was cordial although frustrated and I can’t believe a company would issue a refund and not follow through on their commitment. The best they could offer me was to take a lesson or give it to someone else. Amazing. I believe they’re a scam.