Menu
For Business Write a review File a complaint
CB Events and Listings Great Fun charged by credit card for 119. 99
Great Fun

Great Fun review: charged by credit card for 119. 99 769

R
Author of the review
9:02 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Very interesting - I just looked over the weekend - had similar charges. I called them and they were closed over the weekend. So not only did they charge this month - they have been charging my credit card since January. I don't know how I missed it. So I called my credit card company and it's not being charged as revolving which mean monthly someone is entering my information from TLG*GREATFUN. I called them this morning, pushed zero and demanded to speak to a manager. After getting a speal from the woman on the phone about what great offers they can provide to me - BLA BLA - THIS IS A SCAM! Management credited my Visa for the last four months and said I would have to contact Corporate to reverse the other charges. Call them now... Great Fun - [protected] - and their Corporate Fax number is [protected].

769 comments
Add a comment
V
V
Vasily
Feb 06, 2008 5:12 am EST

I also found charges from this company on my card and was surprised since I have not received anything from them and hardly remembered registering with them. In fact for those who use BMG Club Services (CDS) sometimes you're offered great savings (if I remeber correctly some free coupon on future CDs) with this company and once you pass all the registration stages you get nothing and quickly forget about it.

However if you read carefully e-mail from TLG Great Fun which they send after registration it's said that they will start charging you with $11.99 regardless after one month trial period is over. They have access to your card through BMG and you gave them such permission yourself.

I blocked the card and ask for refund but frankly speaking do not expect much since they've been charging me for past 6 months and I did not spotted it.

Be aware when you registered with affiliates and read the terms in advance.

I
I
Indy
Feb 07, 2008 4:13 am EST

I checked my account this mornig and found a charge of 15.99 by this Great Fun company. I had no clue where the charges came from. I'm going to contact my credit card companies and bank today. This is crazy. I have never heard of this company and have never purchased items from them. Can they get by with this? I guess I'll contact the AG's office and BBB as well.

T
T
Tyler Yakes
Feb 12, 2008 12:07 pm EST

Same thing happened to me. Looked at my transactions on-line and saw a charge for $119.00 from TLG Great Fun. Contacted this scamming company and told them to remove this from my credit card. Then the lady on the phone still tries a sales pitch on me! I am certainly not going to conduct business with some shady company that made an unauthorized charge to my credit card. After telling this sales lady "NO" several times and demanding my money back, she tries a sales pitch again and tells me that they will send my membership info to me in the mail! I never signed up to be a member and don't want any of their info and now I am a little concerned that they have my mailing address and credit card info. Finally I get a cancellation number from this sales lady and she then tells me that it will be 10-15 days before I recieve my refund. I don't know how a company like this is even allowed to operate. I never even heard of this company until I saw this charge on my credit card statements. Never signed up for their membership and certainly never gave them, or anyone associated with them my credit card info or mailing info, yet they seem to know it all. I hope that I recieve my refund and nothing further happens related to this shady company.
If anyone has recieved their refund or had further problems with this shady outfit after recieving a cancellation number please let me know and let me know if there is a way to expose this company for what it is.

B
B
B Conway
Feb 13, 2008 4:07 am EST

I got hit too with a 12.99 charge on my bank card TLG*GREATFUN. I believe mine was initiated through an online bill payment service I recently signed up for. How lame is that?. Just one of those "click through" situations and BAM! I get charged for something I don't want and certainly have no need for at all. Word to the wise, make sure you uncheck the check boxes for offers you don't want. And read the description carefully... sometimes they word it backward so you think you are declining the offer, but you are really accepting it. I've caught myself on a few of those situations thankfully.

K
K
Kiyah
Feb 13, 2008 7:26 am EST

I just called TLG Great Fun, and it looks like they are getting people through BMG music..., good thing i caught these people early.

A
A
andrea
Feb 16, 2008 9:49 am EST

IF YOU WANT TO FILE A COMPLAINT REPORT GO TO THE FOLLOWING WEBSITE

WWW.FTC.GOV AND YOU CAN FILE A CONSUMER'S COMPLAINT REPORT.

DO NOT SUE THE COMPANY YOURSELF, THE GOVERNMENT WILL INITIATE AN INVESTIGATION AND THEN

THEY WILL SUE THEM AND GIVE YOU THE MONEY BACK!

We need to bring this ###s down! People let's please move this case foward, we need to take actions!

They sent me 2 checks for $8.99 and ended up charging me $119.99 not even at the end of the year but at the end of the second month! BE CAREFUL they steal identities and credit card numbers too!

P
P
Patsy Bybee
Feb 16, 2008 10:33 am EST

I have no idea what I'm paying for, but my credit card is being charged. What do we do to catch up with this company?b9910

D
D
Danielle
Feb 16, 2008 7:23 pm EST

I just found these charges on my credit card today too! Back in January I had booked a room online for the Days Inn. At the end of the transaction I was contacted by a woman working for this TLG company. She informed me that I was going to be enrolled in this program free for 30 days. She then went on to tell me that I would receive $30 back from the cost of the room, along with $20 for any restaurant we went to. I informed this woman that I was not interested. I then started to get things in the mail from this company. I even received a "membership" card. I called at the end of January stating that I wanted to cancel this account. The gentleman on the phone tried to convince me to keep the membership, stating that I still had 15 days free. I kindly told the man "No!" I wanted my account canceled immediately! Well apparently he lied when he said the account was canceled because they just tried to take $11 out of my account.

J
J
james roberts
Feb 17, 2008 2:53 am EST

these idiots ripped me off for $119 and hose hold bank does not care they say it's my fault because on the back of the cash back check you agree to sign up !

E
E
Ed Bevins
Feb 17, 2008 5:42 am EST

TLG Great Fun is a fraudulent Company stealing credit card numbers and posting fraudulent charges to them.
They charged my card $119.99 without my authorization. This company needs to be shut down and charged with fraud charges, They also need to be forced to refund all charges they have made to all involved and sued for damages.
Maybe theres a legal firm out there that would be willing to file a class action law suite against this company to stop this and award all involved for damages incurred.

H
H
Holly
Feb 19, 2008 1:37 pm EST

Yep I just got the same crap from them today. It was because I clicked on a pop-up that came from the true credit report website and just because I clicked on it they made me a member. I hate that crap I click on something and it makes me a member? I just had a problem with The Swiss Colony where I gave the catalog to my mom and she ordered something and they created an account in my name since the catalog was addressed to me, it just ticks me off, more info should be required then just a click or my address. I called my card company and they put out a fraud alert but now I'm going to call all my other cards and let them know too.

N
N
Natasha
Feb 21, 2008 9:59 am EST

Have similar unauthorized charges and I cannot even use their program - I am not residing in the US. Mine came from using Priceline.com - Great Fun popped up right there - I thought I was still on Priceline - apparetently was wrong.

A
A
Angie
Feb 23, 2008 5:16 pm EST

What other sites are they scamming through? I have only ever bought anything from AMAZON.com and COLUMBIAHOUSE.com, and have never had this problem until this month, so I'm guessing with the trend going on, that they will charge me the next month. and of course it's just my luck to figure this out on a weekend when they are closed. Can I only get the money refunded through them? or can I do it through my bank?

A
A
Amanda
Feb 27, 2008 12:58 pm EST

I noticed a $119.99 charge to my credit card. I immediately called my credit card co. I was told to contact the co. to find out what the charge was. I called TLG Great Fun and spoke to someone who asked me for personal info to access "my account." he could not find my "account" with my name and address and passed me along to a "supervisor" who actually asked me for my credit card number. I would not give it to her and she stated she could not help me then and that I could fax a copy of my bank statement showing to charge to them and gave me a fax number. I asked who they were and she said a discount co. affiliated with many other co.'s. I asked her who these co.'s were and she said Orbitz, Hotwire, and Cheaptickets. I have never used any of these co.'s. I used Travelocity and so I thought maybe since it was an online travel site, maybe it was through them, but their customer service dept. assured me they have no affiliation with TLG Great Fun.

Will someone please help me? Who are these people and how did they get my info?

G
G
Greg
Feb 29, 2008 9:22 am EST

I was also billed by this company. They said my Credit Card company transferred me to TLG Great Fun after a service call to them. they said I enrolled in a discount shopper program, which is completely untrue. They have been billing me since 2002 for a total of $849.91 I 1st saw these charges and questioned them in october 2007. Since i do a lot of internet purchases they must have slipped through and i didn't notice them as fraudulent. I called and spoke to a manager who said she would refund the charges as of the end of October and then gave me a cancellation #. She refused to send me a cancellation letter... oh, guess what... They didn't refund over $180 of the fees that i was charged since then, Great Service!

Now comes last week... I check my credit card statments every week now online and I see over $300 in charges from TLG again! 5 months AFTER i closed the account. Needless to say, i went to the better business bureau and filed a complaint. my next stop is to the FTC to file one there as well, and turn up the heat to get the money back and see about getting some changes to their underhanded and deceitful tactics.

N
N
Nick
Mar 04, 2008 12:11 am EST

I got charged 119.99 from Great Fun and i had no way gave them any information on my card number or any information. I didn't authorize anything let alone know of any services that Great fun did or does. I don't know what i am going to do. This is completely stealing and i plan on sueing if there is nothing going to be done.

B
B
Bethany
Mar 05, 2008 2:40 pm EST

I saw this charge pending on my account online today and called my bank but have to wait for it to process before I can dispute it. I called the company and, guess what? I'm not in their records! I checked Cheaptickets for a flight once, but never purchased and will be filing a bbb complaint.

C
C
Chace Elliott
Mar 06, 2008 1:16 pm EST

This is also a scam though www.Fandango.com. I called the company earlier today (TLG-Greatfun) and told the lady i noticed some un-authorized charges to my bank account. She explained that they were through Fandango.com, and confirmed that i have used them in the past for movie ticket, but never authrized the sharing of my credit card number, or the charges to my account. She then told me that they would remove the charges and refund me in 7-10 days. but they would keep my account active. i told her that is not an option, and un-acceptable. she told me they couldn't close my account and hung up. i called back a second time (this time i was a little hot under the collar, but tried to keep my cool, as you can catch more flies with honey than vinegar.) i told the lady i had just been hung up on and want my account closed. she then asked for my address for confirmation of my identity (normal) i gave it to them, but guess what... they had my address listed as the address to the company that is ripping me off. I told her that it was funny that the addy they have for my just happens to be to the building that she is most likely sitting in right now. she then put me on hold for 5 minutes and hung up on me (call recorded through my cell phone.) i called back a third time and this time got a much nicer easier to deal with lady name "Andrea" she said they would remove charges and close my account out and refund me in 7-10 business days. i told her i appreciated it, and they gave me a cancellation number and she once again reminded me of her name "Andrea" as soon as i got off the phone with them, i called Fandango, to express my severe displessure with them selling sensitive information like my CC # off to affiliate companies without my express permission (i do not remember EVER agreeing to any stipulations like that.) she explained that i had clicked a link and it was a "electronic signature" i told her that is BS, and that electronic signature excuses normally wouldn't fly in the court of law, and definately don't fly with me. i told her i just wanted to lodge a complaint and inform them that i would never, and advise all my friend never to use their shady services again. and hung up. directly after that call, i called my bank and requested that we get a charge dispute rolling, regardless of their baseless promise to close my account with them (TLG-GREATFUN) the lady needless to say was VERY helpful on this and advised me that the best thing to do in situations where you are uncertain of the company holding to their word is to file a official dispute through the card carrier and to have the card loacked/closed and have them send you a new one. This is VERY inconvienient, but WELL worth it in my opinion. Everyone call your bank, and have them lock your cards down and get a new one, so they CAN'T charge your account again. If there is any information on a possible class action lawsuit please post up here or email me, as i would very much like to play a part in it, i have plenty of good information on the business (I have my ways) and i have all phone calls with said companies recorded and saved on my cell phone.

Cheers and good luck,
Chace Elliott

M
M
Mary L Roeder
Mar 07, 2008 9:12 am EST

You will be getting a letter from my attorney, you said you were refunding my money and then you turned around and stole more money from me. Cancel my card and account with you. I never authorized you to take money from me in the first place. I would like to know how you got my information. The attorney will contact you.
Mary Roeder

N
N
Nolan
Mar 11, 2008 10:56 am EDT

Hello not sure if anyone is still reading this, but this guys got me too. The lady on the phone said something about fandago, so if you buy movie tickets online this could be the source. Perhaps we should contact fandago and complain to them.

T
T
Teresa Farrar
Mar 11, 2008 4:27 pm EDT

I too was scammed 3 times by this company and I don't have a clue of who this company is or what it is for and the recent charge was today... The dates and charges on my account was 3/3/2008 for $39.95 and again on the same day 3/3/2008 for $ 7.95 and then again today 3/11/2008 for $35.00 and someone needs to take action and sue the hell out of this company for this ###... They are taking advantage of people and their money... and it's not right... Cause I went to use my card for something that I needed and my card was yet again Declined...

J
J
JasonD
Mar 16, 2008 2:17 pm EDT

Very interesting. A few people mentioned talking to "Patty Nardone" in the "President's Office" of TLG Great Fun. It turns out that the same name is used for another credit card scam with "New Healthy Savings" and "HCS Credit Keeper".

I charged 99.99 in June 2007 and 109.99 in March 2008.

B
B
Brenda Logsdon
Mar 18, 2008 9:23 pm EDT

Company took $35.99 out of my bank account without any authorization.When it came to my attention, I called. I wasn't very happy. I gave the supervisor on the phone my name, address, phone number. When I did this she gave me a address that they had on file with my credit card number (in Arizona, I am in California), then had the nerve to ask me if I ever lived in Arizona when the charge was made(3/14/2008). I told her that Ive been at the address that I gave her for 25 years. Then she had the nerve to ask me if I was sure that I live in California. After 20 minutes of going around and around with this idiot (and thats being nice), she wanted me to fax over my credit card statement from my bank to the company's fax. Then she said after they receive that info, her boss would look into the matter of them taking the money from my account. When I got off the phone with her, I immediately went onto the net and typed in their name. My mouth dropped when I saw all the complaints about TLG Great Fun. I immediately called my bank and put in a complaint with the fraud department The lady in the fraud department called TLG and before I knew it I was on a three way call with the fraud department and TLG. My $35.99 I was told will be refunded back into my account by Thursday morning (3/20/2008) at the latest. You can guarantee that if the money isn't back in my account, they (TLG and my bank) will be getting another call from one very angry female. If you are a Bank of America customer BEWARE! Apparently TLG Great Fun likes to "hit" that bank the most. I am still furious about the whole situation. Still don't know how they got my info to begin with. I don't even shop online and I am careful when and where I use my credit card. Hopefully I will get my money back and I wont have to take this matter further.

R
R
Robert G Johnson
Mar 20, 2008 7:32 am EDT

Not authorized. Have no idea how they got my credit card number.

B
B
Ba
Mar 20, 2008 4:38 pm EDT

OMG! I've just discovered that this BS company has been charging me $10.99 every month for the past year! I've never heard of this TLG thing before! When I called thim today, they mentioned something about Cheaptickets.com and I accepted something though out this Sh. website! Never use Cheaptickets.com
I'm willing to participate in a class action sute... please :-0 I want those people down

D
D
Donna L Rando
Mar 23, 2008 8:21 am EDT

My credit card has been charged numerous times without any purchase or authorization! Beware all!

T
T
T Perry
Mar 25, 2008 3:05 pm EDT

I was purchasing an item from Footsmart and by the time I finished my purchase on line a post pops up saying I have purchased a membership with Great Fun...! Now I have a charge of $11.99 a month showing up on my account. I will be getting it BACK!

S
S
Schweizer
Mar 27, 2008 8:18 am EDT

Was charged $12.99 on my American Express 3/10/08. Nofified AMEX, to credit my account and cancel the card

K
K
Kenya Wilson
Mar 29, 2008 4:30 am EDT

I never authorized great fun to remove any monies from my account for anything. I don't even know what great fun is.

O
O
OpieBopie
Apr 03, 2008 4:56 am EDT

I am so tired of these crooks. They charged my debit card (which I no longer use for purchases) not my credit card. I wasn't even going to play with these crooks. I went to my bank, cancelled my card and filed a police report for credit fraud. This was my charge:
03/29/2008 POS WITHDRAWAL 03/28 TLGGREAT FUN 54 800 -$35.99.

O
O
OpieBopie
Apr 03, 2008 4:58 am EDT

These crooks got me too. They charged my debit Visa card. So I went to my bank and cancelled the debit card and filed a police report for credit fraud. Here is my charge:
03/29/2008 POS WITHDRAWAL 03/28 TLGGREAT FUN 54 800 -$35.99.

E
E
Eric Price
Apr 03, 2008 7:03 am EDT

Im only 16 and ive gotten charged on my debit card for this for the past few months here. and ive always wondered why ive been paying more the first of the month to my mom for my cellphone bill. turns out i was charged by these same people for at least 5 or so months now and i shouldnt have to take this. so now ive got an angry mom on my back thinking that this is all my fault. if anyone could convince her that it was a mistake or that it really wasnt PLEASE email me. ive been charged for 11.99 a month usually because of TLG*GREATFUN. And they need to be stopped!

R
R
ROBERT MILLER
Apr 03, 2008 9:19 am EDT

I HAD PURCHASED MOVIES ONLINE FROM COLUMBIA MOVIE CLUB JUST ABOUT A MONTH AGO. I FOUND OUT THAT MY CREDIT CARD THAT I USED TO PURCHASE THE MOVIES WAS BEING CHARGED $35.99 BY (TLG GREAT FUN CORP) I CALLED TLG AND THEY INFORMED THAT WHEN I SIGNED UP FOR THE COLUMBIA MOVIES THAT I HAD ALSO SIGNED UP FOR THE TLG GREAT FUN 30 DAY FREE TRAIL PACKAGE IN WHICH I KNEW NOTHING ABOUT. UNLESS I CANCELED WITHIN 30 DAYS THE SAME CREDIT CARD THAT I USED TO PURCHASE THE MOVIES WOULD CHARGED A MEMBERSHIP FEE OF $35.99 WHICH AGAIN I NOTHING ABOUT. PLEASE, WHEN ORDERING ANYTHING ONLINE BE EXTRA CAREFUL OF THESE TYPE OF SCAMS AND CHECK YOUR BANKING AND OR CREDIT CARD STATEMENTS OFTEN. IN THE END THE TLG COMPANY SAID THAT THEY WOULD REFUND A PARTIAL PAYMENT OF $25.99 TO MY CREDIT CARD. THEY STILL GOT AWAY WITH $10.00 OF MY MONEY AND THATS REALLY WRONG. JUST THINK IF THEY PULL THIS STUNT WITH SAY A MILLION PEOPLE, LOOK AT THE MONEY THAT THEY MAKE...WHAT A SCAM!

A
A
Ani
Apr 05, 2008 2:29 pm EDT

TLG Great Fun is a SCAM! They never answer their phone lines. When they do pick up I ask them about the unauthorized charges on my account and they hang up the phone. I am still trying to reach them.

J
J
Jolene
Apr 06, 2008 11:16 am EDT

I too have been charged erroneously on my credit card. I filed a dispute with my credit card company and have had no response from them for 60 days. I have called Great Fun twice and of course the agent kept trying to sell me on the product in which case I had to get sh----. I finally got a supervisor who said the money would be rufunded. I called again 3 weeks later with a gaurantee of even more money refunded. I have not seen any activity on my credit card yet for reimbursement. I have tried to call since with a voice message answering and then a disconnect.
Scam

M
M
melissa
Apr 07, 2008 2:34 pm EDT

i was charged for months $11.99 on my credit card, not knowing what tlg greatfn even was. i called the company and they told when i booked a flight through orbits it signed me up. i don't remember seeing this on the orbitz website. tlg was is supposed to refund my money and stop withdrawling money from my credit card. i will never use orbitz again though

N
N
Norma Fitzpatrick
Apr 10, 2008 8:28 pm EDT

Hello my debit card was chagred 35.99 also I have never heard of this company. when I call them they tell me that they can't find my account. My word to the barely engl;ish speaking man was that you will here from my laywer. Then he told me told call back tommorow his manger would be in. If anyone has started a law siut plesae let me know I would like in on it. I am so tried of these people taking money from people like us, that ry to be honest. I am almost afraid to use my card online any more.

R
R
Rita Renee & Johnie G.
Apr 14, 2008 6:22 pm EDT

Anyone who orders airline tickets needs to be put on alert!

I ordered tickets for my dad to only see these charges of $11.99 pop-up on my bank statements two months in a row. I contacted TLG this past Saturday; and they gave me the run-around stating that their customer services offices are only open Monday - Friday from 8 AM - 11PM. Today, I placed a call to them using all of their contacts numbers and got the same message to call back at another time because all of their lines were busy. Yeah, busy for sure... with people like us trying to dispute these charges.

After an OUTRAGEOUS 47-minute wait with my bank's fraud department (Washington Mutual), I was told I could dispute all the charges and get my money credited back to my account. However, for the sake of saving time I was advised to wait until this most recent pending charge for $11.99 clears so I don't have to repeat the claims process. Still, another bank representative advised that I may be required to cancel my card so GREAT FUN does not try to issue another charge on my card.

My husband and I are vigilant about checking our account, but this one slipped by because he had thought I had bought something for the kids but when this last pending charge hit our account we both knew something was fishy.

My next step is to file a complaint with the Attorney General's office in my state, complete the class action suit forms found online, file a complaint with the BBB, and with Priceline.com, whom the TLG rep said is how they got my card number.

TLG Great Fun is a HUGE SCAM!

D
D
Daffine/Louisiana
Apr 17, 2008 9:34 am EDT

I too have been a victim of this scam. I called [protected], spoke with a real person. My charges are beening credited back to my credit card. Who are these people?

A
A
Ann Ryan
Apr 19, 2008 6:46 pm EDT

Like everyone else I'm grateful to see I wasn't the only one who didn't notice! Only I have three other companies based out of CT that have also been charing my account. I'm divorced have four kids and am working 40 hours a week plus going to school for the last 3 years. That's no excuse for not noticing these deductions, but I just really didn't think there were people out there that would do such a thing. Did any of you get refunded any of the money they have stolen? Well onward and upward Right? Ann

More Great Fun reviews & complaints

Great Fun - unauthorized billing 66
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun - charge my debit card 27
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun - canceling my membership 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun - fruad/scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun - fraudulent charges 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Great Fun Contacts

  2. Great Fun phone numbers
    +1 (877) 488-9480
    +1 (877) 488-9480
    Click up if you have successfully reached Great Fun by calling +1 (877) 488-9480 phone number 0 0 users reported that they have successfully reached Great Fun by calling +1 (877) 488-9480 phone number Click down if you have unsuccessfully reached Great Fun by calling +1 (877) 488-9480 phone number 0 0 users reported that they have UNsuccessfully reached Great Fun by calling +1 (877) 488-9480 phone number
  3. Great Fun emails
  4. Great Fun address
    6 High Ridge Park, Stamford, Connecticut, 06905, United States
  5. Great Fun social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Great Fun contacts