Guardian Litigation Group review: Debt resolution 1

I started working with Guardian Litigation Group a year and a half ago. First they promised reduced settlement offers amounts by 60%. Four of the 6 accounts received less than a 10% reduction. When I complained the performance fees we reduced from %28 to 22%. Which still doesn't make up for the lousy settlement offers. Then I was able to get money to pay off my last three accounts, so I transferred $9k and waited to get processed. I called twice a week to check on the status and got a different answer every time. After two weeks I was told nothing was done because they needed a voice recording from me approving the pay off. So, I did and to my surprise a couple of days later, the monthly automatic withdraw for nearly $800 went through again. I called and was told that that was because the $9k was not cleared yet. I called later to see if they could please transfer the money back and I was told that I actually still need to pay performance fees. Three weeks later I called back because the debtors were still not paid off while I had over $9k sitting in the settlement account.I was told that the recording that was done for the settlement was not correct and needed to be redone. Now, we are a month later, and this time I was tole the settlement amount on there system was $500 more they the officially agreed settlement amount. That was because they go by old estimated payoff amounts and apparently not official settlement amounts. Seriously, what is wrong with these people. So, I explain that there numbers are incorrect and proved it to them. This time I was told that I needed to bring in an additional $1000 to pay the performance fees before they can pay the official settlement. Wow, that is called blackmail. So, there is over $9k in the account and they refuse to pay off the already settled accounts unless they receive an additional $1000 while I have all settlement fees covered in the account PLUS an additional $1000 that I OVERPAID. Now my credit is still taking a nosedive while I overpaid them by $1000 and they are black mailing me to get another additional $1000 in performance fees while they performance sucks [censored].

Meanwhile NOTHING was paid off per my request and my money in the settlement account is being kept hostage unless I pay them an additional $1000. How is this LEGAL?