Gwinnett County Jail review: Scamming loved ones and restricting inmates

Inmates are being kept on a 24 hour lock down for days at a time. My loved one has complained to being locked in a room for 24 hours for 5 days. He has been unable to communicate to family and loved ones and unable to speak to any outside family. I have paid for video call sessions that he did not attend but when I call the jail they explain his visitation is perfectly fine and he’s allowed visitation. He has never missed one voluntarily and would always make his video calls being that’s the main way we communicate. I have been ripped off for my money by setting these video calls to not have him join with no explanation. Gwinnett couty is scamming loved ones out of their money and not providing the most care to their inmates. A investigation needs to be held regarding why inmates are not joking visits and why inmates are being held on 24 hour lock down if there is nothing wrong.