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Healthbuy sold me 3 jars Bowtrol colon cleanse. I paid $125 including post & packing to deliver to me in London. Product did not work and disagreed with me so I returned all 3 (2 entirely unopened) for a full refund.
I asked them not to send me a US$ check, as I don't have a US$ bank account, but to refund my credit card, from which they took my payment. They ignored everything I asked them. They sent me check for US$46 (less than half what was owed to me) and it is proving impossible to contact them. Now I will have to pay fees to my bank (in England) to deposit the US$ check and it will be worthless to me once my bank takes its fees.
Why if they can take payment so easily/instantly from my credit card. can't tey refund to my credit card, as I'd requested in writing.
They don't appear to have a phone number, they don't reply to my e-mails or the e-mails bounce back, and their order line (which I phone in USA, at some expense) claim not to have a tel. no. for the organization.
There is NO customer support. I feel I've been ripped off and ignored and I've certainly been short-changed. I am out of pocket and these people don't give a damn! All communication was one-sided (mine) and done by internet.
I am frustrated as I don't know how to get through to these people and I feel I now have no recourse to them.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a copy of the letter I sent initally along with the UNWANTED products I was returning at a cost of £9.00 ... GBP! I want that refdunded also ... I dont want to ba@tards ... having 1 franction of a penny of MY money!
GSCM
RMA – 12100
2049 N Lincoln St
Burbank CA 91504
Dear Healthybuy.com
I am returning this product forthwith, due to the fact that as a customer I feel that I was mislead into purchasing you have clearly and specifically advertised on your website leading many of your customers to believe that they would only be subject to the postage and packaging costs which you claimed to be $9.97.
Sufficed to say upon receiving my invoice from you via email stating that you have deducted $98.97, I must emphasize my complete shock and distaste of the service that this product and had only proceeded with the purchase under the understanding that it was a “free trial offer” as you provide and how you go about doing so to get any business. This is totally unacceptable and I will be seeking further compensation for inconvenience you have caused me and the money I have lost in terms of interest from my bank due to the fact that you took money that was not authorised by myself for you to do so!
I would like to hear your comments regarding the points that I have raised and whether you feel that the way in which you conduct your business is honest? I would also like written confirmation stating that the money has been returned within 3 days of receiving this letter along with your unwanted goods.
Yours faithfully
Dr Nicola
THEY REPLIED TO ME BY EMAIL on the 9th June 2011- AS I ENSURED I PAID FOR GUARANTEED DELIVERY - so they had to sign for it! I advised them they had 3 DAYS to return MY Money that they STOLE from my account .. from date of receipt of this letter ... CLEARLY they dont read custometrs points raised in letters?!
Before you order from a company GOOGLE them! This company has had a ton of complaints for years. You deserve to get taken if you can't do a little checking on a company before you order online. No excuses. I can't see how people can be so dumb. I laugh at the jerks that live in another country and act all shocked they never got all their money back. This happens more so to international orders. If you can't get it at your store then the product is most likely an overpriced fraud.
Shannon Macri
Meriden, Connecticut
They charged me $ 138.65 without me knowing! my bank is pursuing the case and will take legal action if necessary! big inconvenience for me as its my time getting stolen!
my best friend's mom makes $77 an hour on the computer. She has been out of job for 9 months but last month her check was $7487 just working on the computer for a few hours. Read about it here, LazyCash5.com
FAKE COMPANY WITH FAKE PILLS THAT MAKE YOU SICKER THAN A DOG...
SCARY! I ORDERED RASPBERRY KETONE MAX...4 BOTTLES
TERRIBLE CUST SVC AND NO REFUNDS FOR THE PILLS WHEN YOU DISCOVER THEY ARE FRAUDULENT. I TOOK NEARLY THE ENTIRE BOTTLE BEFORE I MADE THE ASSOCIATION WITH MY IMMEDIATE ILL REACTION THAT LASTED 8 HOURS . I TOOK 2 CAPS 2 TIMES A DAY... GRRRRRR VOMIT AND DIZZY...
SECRET AND FRAUDULENT COMPANY!
I have also been scamed. I ordered Green Coffee Bean Max - 3 month supply $108.89. There is no way to get in touch with them.
Health Buy is a SCAM company. Stay away from it, dont ever purchase anything from them. I refunded 6 months supply of provillus for women since early August 2012, and I have never received the refund ($180 value)
My response to unauthorized credit card charges under company names such as Boom, Health & Beauty, Healthbuy.com, Pacific Naturals Company, Healthlegends.com aka Market Health, Inc k 18458 Santar Street, LLC aka 2040 North Lincoln, LLC aka Dailyinfosolutions aka 17153 Devonshire Street, LLC aka HealthOPS.com aka Naturalshealthbuy.com and up to 17-22 other numerous aka's operated under the mother corporation: GSMC, Inc. Which is located at 2049 N. Lincoln St., Burbank, Ca [protected]. They offered FREE trial products on the internet but in order to get the products, a person have to give the company their credit card number. They either get their FREE product in the mail or not, but once their credit number is given over, massive monthly charges shows up on the statements. When the phone number is listed on the credit card statement is called, there is usually a VERY RUDE person on the other end. His name is CHRISTIAN and he usually HANGS up after about 30 seconds of conversation. When calling back, Christian is usually the SAME person who answers the phone and he usually just keeps hanging up meanwhile another charge will show up on the person's credit card the following month again. His supervisor is BARBARA and she will suggest to call HER manager Yvette. You only can leave phone messages with Yvette but there is never a response back from her. This company operated under the name of Pacific Naturals Company and their products are sold thru websites such as Healthbuy.com aka Healthlegends.com aka beautyshoppingsite.com and their other 17 – 22 different aka websites. All these akas are under their corporate company, GSMC, Inc. located at 2040 North Lincoln St, Burbank, California 91504.
GSMC, Inc. declared itself to be under numerous company profiles different business type professions from offering services such as "restaurant consultants", "Real Estate loan broker and lender", Computer and Computer Software stores in Burbank, California, to selling "health, herb and beauty products" via internet. Under these 17-22 different aka companies, ”corporations" and several "LLC's", GSMC, Inc. is listed as a Corporation with the State of California as a Statement & Designation by foreign corporation on 9/20/04 and is in "active" standing and all run by 2 persons at the top: Gary McNelley, President and David Rivero (no title listed)) with Robert Freedman is the registered agent for service and listed that they have about 10 employees.
GSMC, Inc. originally operated out of Carson City, Nevada and was a mail order and website company: www.herbalphentermine.com, a company that sells herbs, health & beauty aids with advertisements of "snake oil miracle claims" that their products can cure anything until the Department of Health and Human Services (FDA) sent them a warning letter on 12/12/06 to tell them to ceased immediately such "snake oil" claims. GSMC, Inc (Healthbuy.com and it's affiliated AKA's) currently have a "F" rating with the Better Bureau and had issued a consumer warning alert. They are also under investigation with State of California Dept. of Consumer Affairs and the Attorney General's office.
The only remedy to get the charges off the credit card is to notify the credit card company of all these unwanted and unauthorized charges. They will reversed the charges and do an investigation on the named company that is listed on the statement that had charged the money against the credit card. However, once that company is notified and is aware that the charges are blocked or reverse, MORE NEW charges are tacked against the credit card under another one of their 17 – 22 different AKA companies so a NEW company name(s) will show up on the credit card statement on the following month statement with NEW charges tacked on against the credit card. The credit card holder will have to call up that NEW company (such as Healthlegends.com or beautyshoppintsite.com) and you would get CHRISTIAN again (who will hang up on you) ……… and the whole process starts all over again. At the end, the ONLY TRUE remedy is that the Credit card company will discontinued and retired that credit card number and issue a new credit card with a new credit card number.
I ordered a bottle of idol lash from this company and I just received it and it came without a box and no seal on the bottle and no instructions .Also there was no receipt just a delivery note which had no information on it as to how much i paid and no contact information. I have been trying to find an email address for them to ask them some questions but they only provide a phone number and as im in australia it will cost way too much to call them..Not sure if i should use this stuff now incase it is contaminted...not happy!
Please, some authority needs to take action against these people, Sorry, should not label them as people, we are insulting the human race. They do not belong in society, even a jail is to upgraded for these bunch of thieves. I am in South African and quite use to crime, but these people are the ### of the world. I can only hope and pray that their day of recon will be shear HELL. THEY DESERVE TO BURN IN HELL AND IF OFFERED WATER SOMEONE SHOULD STEAL THAT FROM THEM.
###, ###, ### ! - MAY THEY ROT IN HELL !
Please get the news out there to stay away from Heathbuy.com. They must be avoided like a plague
I have ordered some item for my wife. My money was taken from my credit card on 30 Jun2014 and I am still waiting for the item. Due to waiting this long I decided to check on my order and first step was confirming that the payment was done. When requiring a credit card statement, I realised that not just one payment was processed but a total of 8 payment was processed totaling R3211.08.
I started calling the Johannesburg (South African) no on the customer service. They keep you on line for a half an hour a time and then without being able to talk to someone, terminate the call, so, you try again and again.
They, I cannot refer to them as people, as we will be insulting the human race. These creatures are the ### of the world. I wish them all the worst luck in the world like being infested by millions of flees. I hope they will rot in hell. They should be removed from society.
Please get some word out there so people can avoid HEALTYBUY.COM like a plague.
They are thieves- stay away - avoid them - they will steal your milk from your coffee given half the change.
Here are the list of items and dates deducted from my credit card
30 June 2014 - Nulife-Health - [protected] - R545.96
30 June 2014 - DER*Healthnow - [protected] - R109.16
30 June 2014 - HSB Health deal - [protected] - R1623.72
1 July 2014 - HSB Health Naturals - [protected] - R165.82
12 July 2014 - HBM Great Beauty - Los Angeles - R165-03
17 July 2014 - SBP Beauty Benefit - [protected] - R219.37
11 August 2014 - Discount Shop Store - [protected] - R164.33
16 August 2014 - Beauty Works - [protected] - R217.66
These thieves should be avoided at all times.
I am disgusted that, after all the efforts that the public has made in bringing these low life actions to be public, that no action has been taken by any sort of authority.
These people are low life thieving individuals, even a jail would be an upgrade to their life. ### of the earth.
PLEASE AVOID ANY DEALING WITH HEALTHBUY.COM OR ORDERING HEALTH PRODUCTS ONLINE.
PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY. THEY ADVERTISE / SHOW ON THE COMPUTER SCREEN PRICE UNDER $2.00 & RIGHT AWAY CHARGE WILL COME UP FOR $70.00. THEY DO NOT CANCEL THE ORDER - NO ONE PICKS UP THE PHONE. EVEN IF YOU RETURN THE PRODUCT WITHOUT OPENING, THEY CHARGE $10.00 RESTOCKING FEE. THIS IS A BOGUS COMPANY. REPORT TO BETTER BUSINESS BUREAU.
DO NOT BUY from this dreadful company. I did look at a product on the 'Net. I decided not to order, when I saw the excessive postage charge about to be levied. But they send the goods anyway and charged my credit card $99.99. Next day they sent an email saying that they had noticed I had not completed the order - but it was still sent, via an address in Scotland. To return the goods, they insist that I have to pay the postage - $32. Why should I when they themselves admit I didn't order the goods?
Please tell me someone, how can I bring these guys to book?
i am from sri lanka, i ordered hgh energizer for 79.99 USD on 03. 03 2018. but they took 83.91 USD from my account.but till today i didn't get any order confirmation mail. after that i ordered raspberry ketone max on 25 .03.2018 to get there mail address. for that i got order confirmation mail. but only do not reply mail. i have written many mail to quick contact.but it was useless. then after i called the two times but no confirmation about hgh energizer. i asked about valid e mail address but they didn't give that. i looked about healhtBuy complains. i think they are cheating the people, i was also cheated as i think. please send me some body if who knows about valid e mail address of this company or address or fax no of this company!