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Hebeos Customer Service Phone, Email, Contacts

Hebeos
Customer Service: Phone, Email, Contacts

www.hebeos.com

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  1. Hebeos Contacts

  2. Hebeos emails
  3. Hebeos address
    UAB “Taurus Lithuania”, Jogailos g. 9, Vilnius, 01116, Lithuania
  4. Hebeos social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024

How to contact Hebeos customer service?

What is Hebeos's Email address?

Hebeos's Email address is (Support)

What are the social media links for Hebeos?
What is the address of Hebeos?

The address of Hebeos's is UAB “Taurus Lithuania”, Jogailos g. 9, Vilnius, 01116, Lithuania.

What is Hebeos's website?

Hebeos's website is www.hebeos.com

Additional information

Hebeos is a prominent global online retailer that offers an extensive range of products in categories such as wedding dresses, special occasion dresses, women’s clothing, accessories, and more. Its vision centers on making high-fashion accessible to people worldwide at affordable prices. Launched with the intent to democratize the fashion industry, Hebeos has successfully carved a niche for itself by offering an array of styles that cater to various fashion preferences. It carries a range of sizes, from petite to plus size, ensuring that everyone can find something that fits them perfectly and makes them feel confident and beautiful. One of the unique aspects of Hebeos is its approach to customization. It understands that every individual has unique needs and preferences, which is why it offers the ability for customers to customize their dresses. This includes selecting the color, size, and often adding or altering certain design elements. This high level of customization ensures every dress from Hebeos is not just a piece of clothing but a personal style statement. In terms of design, Hebeos stays at the forefront of fashion trends, consistently updating its collections to reflect the latest styles. It blends classic designs with contemporary elements, resulting in clothing that is timeless yet trendy. Its in-house team of talented designers work tirelessly to create pieces that capture the imagination and enhance the beauty of the wearers. Hebeos also prioritizes quality in all its offerings. Each piece undergoes a rigorous quality control process, where it is inspected for material quality, design accuracy, and overall craftsmanship. This commitment to quality ensures that customers receive a product that matches their expectations and lives up to the Hebeos reputation. In addition to offering a wide variety of products, Hebeos also provides an excellent shopping experience. Its user-friendly website is designed to make it easy for customers to find what they're looking for, while the customer service team is always available to assist with any inquiries or issues. Hebeos also offers a straightforward return policy, providing customers with peace of mind in case they are not fully satisfied with their purchase. Hebeos is not just an online fashion retailer, but a platform that empowers individuals to express their unique style confidently. By combining an extensive range of products, high-quality standards, and excellent customer service, it has successfully established itself as a go-to destination for fashion lovers around the globe.

Frequently asked questions (FAQ) about Hebeos customer service
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What is the address of Hebeos?

Hebeos.com is located Haiguang Building, No.33 Shuixian Road, Siming District, Xiamen. Hebeos.co.uk is located at 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ Do not use these addresses for returns.

Does Hebeos have a phone number?

So far, we were unable to find any phone number associated with Hebeos.

What is Hebeos e-mail?

You can contact Hebeos by e-mail service@hebeos.com and service@hebeos.co.uk

What are Hebeos return and refund policies?

You can check Hebeos return and refund policies at https://www.hebeos.com/return-policy.html

What is Hebeos privacy policy?

You can check Hebeos privacy policy at https://www.hebeos.co.uk/privacy-policy.html

What are Hebeos terms and conditions?

You can check Hebeos terms and conditions at https://www.hebeos.co.uk/terms-and-conditions.html

What are the social media accounts for Hebeos?

Connect with Hebeos via Facebook at https://www.facebook.com/HebeosOfficial/ Follow Hebeos on Twitter at https://twitter.com/hebeos_official

What are the social media accounts for Hebeos?

Like, share & subscribe to Hebeos on YouTube at https://www.youtube.com/c/Hebeos Check out Hebeos' Instagram pictures and videos at https://www.instagram.com/hebeos_officia

What is Hebeos’ Facebook?

Connect with Hebeos via Facebook at https://www.facebook.com/HebeosOfficial/

What is Hebeos’ Twitter?

You can follow Hebeos on Twitter at https://twitter.com/hebeos_official

What is Hebeos’ YouTube?

You can watch videos, like, share & subscribe to Hebeos on YouTube at https://www.youtube.com/c/Hebeos

What is Hebeos’ Instagram?

You can check out Hebeos' Instagram pictures and videos at https://www.instagram.com/hebeos_official

How can I place an order on Hebeos?

On Hebeos' website elect a category from the drop-down menu, browse for an item you like and select it, you are going to be redirected to the product page, where you will need to select a color, size and add special requirements if needed.

Can I pay to Hebeos with my credit card?

Yes, Hebeos accepts all major credit and debit cards which include, but are not exclusive to, Visa and MasterCard.

I would like to cancel my Hebeos order.

You can cancel it by contacting Hebeos service team by email service@hebeos.com and service@hebeos.co.uk.

Can I order from Hebeos by calling the service number?

Currently Hebeos is not able to take your order by telephone.

What are Hebeos special requirements?

If you need any alterations to be done to the product, you can describe it in the special requirements' field e.g. the dress has no straps, but you would like to have straps, then Hebeos can arrange that. Hebeos can provide alterations for all dresses to a certain extent.

Which payment options are available for Hebeos?

You can pay for your purchase with all major credit and debit cards, or place an order with pre-payment and contact Hebeos support for an available pre-payment option which includes Bank Transfer, Western Union, and MoneyGram.

Is my payment to Hebeos secure?

Definitely a yes! Hebeos uses the highest industry standards to secure their website and the payment process. Hebeos.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to Hebeos is processed encrypted through the Secure Socket Layer (SSL).

Where can I redeem my Hebeos voucher or discount code?

During checkout, you have the option to enter the specific code, it will be applied to the whole shopping cart.

How many times can I use Hebeos discount code?

Each purchase once, for as long as the Hebeos promotion is active.

I have signed up for Hebeos Newsletter, where is my code?

Due to regulations, you need to go into your mailbox and activate your Hebeos Newsletter subscription, the code will be shown after clicking the activation link.

How to know my size?

Each products' description page features a detailed size chart, you can measure yourself and choose the dresses size according to the result. Don't get confused if you end up having a different size as your standard casual wear size, dresses have different sizing.

How to measure myself?

Hebeos uses three different factors, Bust, Waist, and Hips. Bust: Measure around the fullest part of your bust. Waist: Measure around natural waistline. Hips: Measure around the fullest part. Make sure you wear tight clothes while measuring yourself. Please check if the dress has a built-in bra if so, measure yourself without a bra.

My body measurements don't fit a specific size!

You can choose custom measurements and enter your body measurements into the order details without choosing a pre-defined size. Extra fees might apply.

Are the sizes, e.g. UK 10, standard UK sizes?

There are no standard sizes for dresses in the UK or the EU, therefore pretty much every manufacturer is using their own chart. Please check our size chart for details.

Which shipping options are available for Hebeos?

Hebeos offers standard and expedited shipping worldwide. For drop or bulk shipping and wholesale container shipping Hebeos doesn't feature expedited options, please contact Hebeos if you want to order more than 100 dresses. Hebeos have great wholesale rates and your trips to Hebeos tailor workshops.

How long is the delivery time for Hebeos?

When your parcel leaves Hebeos quality assurance warehouse, it takes around 7-8 days to reach you, depending on the item you order, its origin and destination.

Can I change the delivery address after the order on Hebeos was placed?

Yes, please contact Hebeos customer service, but note that Hebeos can't change the delivery address after the shipping was already processed.

What is Hebeos?

Hebeos is a fashion-forward, elegant and feminine online boutique. Hebeos strives to provide women internationally with an unending variety of timeless gowns & dresses to make their formal and special events unforgettable.

How can I look up my Hebeos order?

You can check your Hebeos order status at https://www.hebeos.co.uk/sales/guest/form/

Is ComplaintsBoard.com associated with Hebeos?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Hebeos Customer Service. Initial Hebeos complaints should be directed to their team directly. You can find contact details for Hebeos above.

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