HoneyColor’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of contact lens wearers are dissatisfied with their lenses.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Great Experience with HoneyColor: High-Quality Contact Lenses at Reasonable Prices
HoneyColor is a great website for buying contact lenses. I recently purchased a pair of lenses from them and I must say, I am impressed. The website is easy to navigate and the prices are reasonable. I have been wearing contact lenses for a few years now and I have tried many different brands, but HoneyColor's lenses are by far the best.
I have a problem with my vision in one eye and it has cost me over $600 in medical bills. My doctors are doing everything they can to save what is left of my vision so that I can still drive. I was hesitant to try new contact lenses, but I am glad I did. HoneyColor's lenses are comfortable and they fit perfectly. I only wore them for 5 1/2 hours and I didn't experience any discomfort.
The shipping was fast and the customer service was excellent. I had a few questions about the lenses and the customer service representative was very helpful. I would definitely recommend HoneyColor to anyone looking for high-quality contact lenses at a reasonable price.
Disappointing Experience with HoneyColor: Lenses Never Arrived and Poor Customer Service
So, I ordered some lenses from HoneyColor about a month ago and I gotta say, I'm pretty disappointed. I was really excited to try out these lenses, but they never came. I reached out to the shipping company, DHL, and they straight up told me that I should just ask for a refund because I wasn't going to get my product. I was pretty bummed, but I figured I'd reach out to HoneyColor and see if they could help me out.
Unfortunately, all they've done is stall and make excuses. I've been waiting for weeks and still have nothing to show for it. It's really frustrating because I was really looking forward to trying out these lenses, but now I'm just left with disappointment.
I'm not sure what's going on with HoneyColor, but I wouldn't recommend ordering from them. It's just not worth the hassle and disappointment. I really wish they would have been more helpful and proactive in resolving this issue, but it seems like they're just content to keep stalling and making excuses.
Terrible Experience with HoneyColor: Late Delivery, No Refund, Poor Customer Service
I wouldn't recommend HoneyColor to anyone. I ordered a pair of contacts and paid extra for fast shipping, but it's been over 10 days past the set arrival date and my item still hasn't arrived. I tried to get a refund for the shipping and the item, but they refused to give me any money back. Their customer service is so bad that it's almost funny. I wouldn't order from them again if you paid me.
Is HoneyColor Legit?
HoneyColor earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
Honeycolor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Honeycolor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for HoneyColor have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- The website belonging to HoneyColor has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to HoneyColor. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience with HoneyColor: Lack of Communication and Stock Issues
I recently decided to try out HoneyColor for my contact lens needs. I had previously ordered colored contacts from them and was satisfied with my purchase. This time, I decided to go for clear contacts. When I placed my order, the website indicated that they were in stock. However, I received an email shortly after stating that one of the contacts was actually out of stock. I was a bit frustrated by this, but I understand that these things happen. I replied to the email and requested that they find me a replacement or cancel the order altogether.
Unfortunately, I did not receive a response from HoneyColor for a whole week. I was starting to get worried that my order had been lost or forgotten about. I had already been charged for the contacts, so I was understandably upset that I wasn't getting any communication from the company. I decided to dispute the charge with my bank and move on from the experience.
Overall, I was disappointed with my experience with HoneyColor this time around. While I understand that stock issues can happen, I was frustrated by the lack of communication from the company. I hope that they can improve their customer service in the future so that others don't have to go through the same experience as me. I will not be using this site again in the future.
Disappointing Experience with HoneyColor's Website and Delivery
I bought some contacts from HoneyColor's website over the weekend and paid extra for fast delivery so I could wear them to a party on Friday. However, on Tuesday, they informed me that one of the items I ordered was out of stock. I was a bit annoyed, but I quickly contacted them and asked them to replace it with something else.
Unfortunately, on Wednesday, they told me that they had to cancel my order altogether because they wouldn't be able to get the contacts to me in time for the party. I was really disappointed because I was looking forward to wearing them and now I had nothing to show for it.
I understand that things can happen and items can go out of stock, but I wish they had been more proactive in letting me know about the issue. If they had told me earlier, I could have made other arrangements or chosen a different product.
Overall, I'm not too happy with my experience with HoneyColor. I hope they can improve their communication and inventory management in the future so that other customers don't have to go through the same disappointment as I did.
Overview of HoneyColor complaint handling
-
HoneyColor Contacts
-
HoneyColor emailscustomercare@honeycolor.com99%Confidence score: 99%Support
-
HoneyColor social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 20, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!