Hoobly
Reviews and Complaints

I have advertised with Hoobly for many years. Then I got an email asking for all kinds of information about my email information. After a couple of questions for innocuous information they were still asking for more information. When I refused and started asking who they were my ads were deleted. Repeated attempts to reach them to find what I needed to do to be reinstated went unanswered. I finally got another request, this time asking for a "paid" email address and if I wouldn't provide one I would not be reinstated. When I asked what difference it made whether it was paid for or not I got no answer. I did send them an address for a Bellsouth acct that I don't use but I still have not heard back from them and still have not been reinstated. I did however get a notice today from another company I didn't know telling me that if I didn't pay $75 for renewal of my domain name it would be cut off. These are not the people I deal with and they charge no where near what I pay yearly. I can only assume that this is another scam. Meanwhile I sit here with no one answering my emails, and no way of being reinstated. Hoobly must be aware of this. Why are they not doing something to correct it

Be aware fake Hoobly support contacts. Received a notice through Hoobly from person pretending to be a support person from Hoobly with aol.com email address. Here is the text:
Dear Hoobly User.We the Hoobly Support Team wish to inform you that, we have noticed some fraudulent activaties associated with account and we would like you to verify your account with us.Failure to do sowill lead to a permanaent closureof your account.Verify your account with us by using this info via emailus at...hoobly.[protected]@aol.com. UserName... Email Adrress... Password... Number Of Ads... Last Login Date... Last Renew Date...

I received an email from Hoobly informing me that my Gmail account had been compromised and they suspended my account ( Hoobly does not have access to my information just the address) . I was informed via email that I would need to create a new email address. I did so. I can not access my account because NOW Hoobly informed me that this 2nd email address ( after allowing the me to use a free gmail acct.) had to be from a pre selected PAID email address. Again I attempted to do so with a -bright house email address - it is not on the pre approved address although Hoobly indicated that they would review any email address that were not on their list. I sell parakeets on this site along with a few reptiles, etc.
There is no email address available to contact anyone. The phone number listed on the Facebook home page is a Majik Jack number that has not yet been assigned according to the voice mail I received when I attempted to call this number. I can not access my accounts to even delete from this site. This site is very unprofessional and is noted for issues with people with paid subscriptions with that in mind I chose free option. Had had no previous issues until this point in time. I want to access my accounts.

Be aware fake Hoobly support contacts.

Received a notice through Hoobly from person pretending to be a support person from Hoobly with a gmail.com email address.

Here is the text:
hooblysupportteam21
Dear Hoobly user. We the Hoobly support team wish to inform you that, we have noticed some fraudulent activities associated with your account and we would like you to verify your account with us.Failure to do so will lead to a permanent closure of your account.Verify your account with us by sending us this info via email us at...[protected]@gmail.com Your username...? Email address...? password...? number of ads...? last login date...? last renew date...?

Be aware fake Hoobly support contacts.

Received a notice through Hoobly from person pretending to be a support person from Hoobly with an aol.com email address.

Here is the text:
hooblysupport 1 hour
Dear Hoobly user.We the Hoobly support team wishes to inform you that, we have noticed some fraudulent activities associated with your account and we would like you to verify your account with us.Failure to do so will lead to a permanent closure of your account.Verify your account with us by sending us this info via text...[protected] or email us at hooblyteam.[protected]@aol.com Your username...? Email address...? password...? number of ads...? last login date...? last renew date...?

The account shows to be activated on Nov.2, 2017, see following:
Member Details
Username hooblysupport
Joined Nov 02 2017
Last Seen Nov 03 2017
Home Area Everywhere

I have used Hoobly for over 10 years with no problems.
I recently posted an ad for a kitten, I only had one. He was placed and I deleted the ad.
Since then I am still getting inquiries and some vicious emails from a person that also wanted him.
Come to find out that just deleting your ad isn't enough, it can still be viewed.
You must delete it out of YOUR ads too so nothing shows.
I also did this, but someone still found it via their I phone.
I cannot reach anyone there to report this, you would think they would want to know about the deletion issue anyway.
I seriously doubt I will be using them again.

At the 1st of october I contact the canary breeder renniel abreu with account user name (Abreuaviary) at hoobly.com.
I aske him to send me pictures for the red factor canaries and the red mosaic canaries and he did send me pictures for beautiful birds that's blow my mind off!
I asked him again if those the birds that I am going to get and he said yes!
Then I asked him how do you accept the payment and he said western union or send a check and he didn't accept the money by paypal and that's was my second mistake and the 1st was that I trusted him.
Any way I agreed to send him the asking price $75 for 16 birds plus $120 for the sipping by the united air lines and he shipped the birds to me today 10/15/2017 and I received them at 2:30 pm.
I took the birds home and put them in the cage and I was shucked that the birds at not the one that I saw the pictures for plus 4 birds are so weak and one of the red factor canary have some kind of disease that he twist his head to his back every 5 sec and which called twirling and there is no cure for this kind of disease unfortunately and it could be contagious to other birds or carried to the other generations.
I called renniel the seller and I told him that we have a problem and he send me sick birds and I asked him to accept the return of those 4 sick birds at least and he refused and he claim that there is nothing wrong with his birds!
I told him if he will not work out with me I will report him to hoobly costumer service but he didn't care and he told me do what ever you want to do I am not taking those birds back!
And I decided to report him not only because he cheated me but to stopping him from cheating other customers in the future.
I spend 1320 dollars to buy a good quality birds and I not just get bad quality but I am losing $300 for 4 sick birds that I will not be able to sell or breed.
Maytham hadratey

October 6 saw an add for French Bulldog puppies for sale. Upon contacting the breeder they noted they are out of town for the weekend and have had a number of enquiries. If we sent a deposit, they would hold the female puppy for us and we would pick up on Tuesday when they are home. Confirmed Tuesday prior to making the 2.5 hour drive, we were still on. Yes was the answer. When we arrived at the address provided it was a home up for lease. No one has lived there since July. Of course no puppy. When I called, they stated they were having a bad day (large speeding ticket) but on route was an hour away. 2 hours later still no pup. No further communication by phone or text was answered.

Must note: all information provided, pictures, info on parents and food, training sounded very realistic.

I wanted to let you know at first that when I tried to contact you to report a customer that has been harassing me here on hoobly, I accidently reported my ad, but I was hoping that I could get ahold of someone.
I have a customer from arizona named finnfam14 that is saying a bunch of mean thing to me here on hoobly and I was wondering what can I do about this? Or could you potentially block this particular person.
This customer, started by asking me if I ship animals to arizona? I responded back never.. That it wasn't allowed. He then responded back saying things like: lmfaoooo ok, lol. Apparently u have many problems and no. I would never give out my number online that's sure dumb, lmfaoooo ok well I see where u live and that ur white trash ignorant piece of [censor] I hope u don't sell any of ur kittens poor business skills lol report filed online...
This scared me because I have never had any issues here on hoobly before and now i'm needing some advice for further future issues. Thank you for reading my concerns and my complaint. Camou flauged - shelli

I answered an ad for pitbull puppies on hoobly. The guys name was alex and listed his phone number as [protected]. Said he had puppies. We picked our "puppy" on friday 4/21/2017. Here is the ad I responded to:

American pitbull terrier!
Available today!
Family raised and beautiful!
8 weeks old and up to date with all his shots.
Lots of interest!
The cute ones go quick!
For info call or text [protected]
Serious inquiries only!
Let the messaging begin! Er as

We took her to the vet last night, 4/25/2017, and we were told she is at least 6 months old. She is infested with worms and parasites, skin infections and we were also told that by the looks of her feet, she spent all of her life in a cage, eating and living in her own filth. I guess he sprayed her down before we got there. And we left with her because of how skinny she looked. It turns out she was treated much worse than we could have ever imagined.
The same phone number and name - alex is listed on the website with other pictures of dogs, all with the same bow tie our dog picture had. And he is under different names - princeofpups and rltysrs9885.

This guy is a disgrace and how he treats animals is even worse.

Beware! These pups come with no vac records, No akc papers and full of worms and giardia. The guy will make deals with you and then turn around and act like he never said whay he did. My puppy had the poops 25 times the night I brought it home and he claimed it caught giardia the hour or was in my car! Do not buy from this guy! He has women names Emily and Liz who sell for him and lies to them as well! He also sells cookies, st Bernard and dalmations!

I responded to an add for English Mastiff puppies for sale in Boston Massachusetts. The person told me I just missed the 2 puppies she had. But told me to contact Rhonda Hickman at [protected]@gmail.com. This women or man for all that I know told me that she had a little boy named Marvin that was 10 weeks old and that she lived at 1880 Ashwood Dr Akron Ohio 44313. Told me to send the money through RIA at Walmart. She picked the money up in Morain Ohio and never sent the puppy. I know for a fact that they have a new add with the same number I texted to. But the name has changed from Elizabeth to April cooks for 600 dollars. The phone number they use to pull you in is [protected].

I have reported this add to Hoobly classifieds but they did not take it off. I posted an add that said it's a scam and they won't let it post to the sight. Don't be suckered in like I was.

Found an add on hoobly for flying squirrels for sale birdlove was the seller and the phone number to contact was704- 533-7967 I contacted seller and arranged to purchase 2 male southern flying squirrels I was told the sellers name was Roland I was sent pictures and info on the animals I was told shipping was available I told seller I would send money for both squirrels $300 and once the shipping was set would send the additional $150 for shipping fees. The seller was pressuring me to send the shipping money without me receiving any shipping info then proceeded to lie about the shipping saying they would be shipped to my house that day when I never gave the seller my address and animals are not shipped to homes they go cargo the seller told me an airline that does not ship animals to my state would be shipping them and kept insisting I send the money I asked for a refund the seller refused and was demanding money the seller would not send me their vet paperwork which I had told the seller previously I would need for shipping. The seller has not refunded me it was a scam they had no knowledge of shipping animals at all and continued to pressure me for more money the seller also has a facebook add for the same thing

My 4 year old granddaughter lost her Siberian Husky Apollo, he died. So I went online to search for another male husky puppy to replace him for her. I then start getting harassed and I tell the person to leave me alone he keeps texting me and then threatens he is going to rape my 4 year old granddaughter. I had to turn him in to my cellphone company because even after I blocked his number he was still able to text me. I am looking into legal remedies concerning this as I kept all text messages as evidence

I emailed a breeder in Greensboro NC under the email maggypuppieshome.com. She said she had just sold the puppy we were interested in and that the guy that bought them was changing jobs and needed to find them a home. So she gave me his contact information [protected]@gmail.com. I contacted him and decided to send him the amount we agreed on. He said the puppy would be shipped Monday 2-13-17. Then Monday he said he had to get his papers done so he could be shipped to my airport. Would be here Tuesday. No puppy. Would not give me any information on who he would be coming in on and who the shipper was. I finally got out from him delta pet out of Lancaster PA. I did some checking on my end and Delta does not fly out of Lancaster PA, they fly out of Harrisburg PA. On Wednesday 2-15 he gave me a air bill number for the puppy. I called Delta and the number was invalid. Then around 12 the shipper called me and said the puppy was on his way. The shipper's phone number is [protected]. After i pushed him on Thursday about my puppy, he stopped returning my emails and calls. I have started the criminal fraud case against him and the breeder. DO NOT SEND ANY MONEY TO THESE CROOKS.

Purchased Persian kitten from Hoobly member 'furripaws', Kaye Williams, in Arlington, TX. Less than a month and the kitten was dead from congenital heart disease. Kaye refuse to offer replacement or refund, or even an apology. Enormous vet expense trying to keep kitten alive. I loved this kitten and was heartbroken. Beware. Her kittens are sick, and filthy. Research the breeder before you buy. If you can't visit the location/cattery, find someone else.

Hoobly makes it easy for members like this to continue to post and hide behind usernames.

I breed dogs and list them on Hoobly because there are legitimate buyers. However, there are a number of activists that spam my ads with questions that are clearly stated in the ad. I have yet to have one of these people actually respond after informing them that the information they are looking for is in the ad.

My issue is there is no way of reporting these members who are usually signed up the day they make false inquiries and have them removed. We all have causes we believe in but activists spamming Hoobly is wasting my time and denying potential good buyers the level of service they deserve.

It is very time consuming and confusing to answer/reply to hoobly ads. When you reply, the buyers response/questions can no longer be seen. Many are forgotten and numerous replies have to be exchanged in the process. IMO this process could be made more efficient and user friendly.

Sept. 18, 2016 I was looking for the Humane Society and Animal Shelters located in a small town when I noticed many websites selling animals and puppies.

All of these sites sell a hodge podge of non-living objects and I find it inhumane for any site other than a legitimate governmental or charitable organization to sell animal of any kind. They are not objects. They are living, breathing beings with feelings and needs.

Why would any intelligent person purchase an animal online as if it were a bike, sight unseen other than a photo that is probably bogus.