A ago I spoke with an Ashley stated my Crosswave was make a loud shutting off. As requested I sent video of the loud noise and leaking water. It was stated I would get a replacement. I have not heard anything. I cant get through on the states office is closed. Tried Chat states no Agents are available. How am I supposed to resolve this.
File #[protected]
Model # FH41000
case # [protected]
Desired outcome: Please send me my replacement Hoover Cross wave