Peachloft
Reviews and Complaints

about ten days ago, I Ramin Sarkissi ordered a hovering flying ball from Peachloft online. I paid for one item by pal pay. My correct email address is as following: ([protected]@gmail.com). But somehow my old email address, which has been expired was used for the purchase. My old, expired email address was as following:( [protected]@outlook.com). So, could you please use my existing email address as enclosed above, for delivery and shipment of the hovering flying ball. Again, my existing and the correct email is: ([protected]@gmail.com). My mailing address is as following (14/307 Elizabeth Drive, Mount Pritchard, NSW, post code 2170, Australia. Could you please solve this problem so, i can get my order in my position. Thank you

This product has still not been delivered which is well overdue. The Tracking number is LV801762748CN.

Order details were advised as Order Momo -388481 and delivery is to Warren Brewin 14 Cooper Rd, Stanmore Bay, Auckland New Zealand. Confirmation was recieved on June 27 as copied below. Please resolve and advise asap.

Thank you

Warren

Peachloft

Jun 27, 2023, 8:04 AM

to me

Peachloft

ORDER MOMO-388481

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Order summary

Nano Car Scratch Removal Spray × 1

120ml

$19.99

Subtotal

$19.99

Shipping

$6.99

Taxes

$0.00

Total

$26.98 USD

Customer information

Shipping address

Warren Brewin

14 Cooper rd

AUK

Auckland 0932

New Zealand

Billing address

Warren Brewin

14 Cooper rd

AUK

Auckland 0932

New Zealand

Payment

Visa ending with 5954

Shipping method

Standard Shipping

I ordered toiletry bags from Peachloft on December 12, 2022. They arrived about a week or 2 After Christmas. I wasn’t very thrilled with the quality so I emailed them on January 24, 2023. (I have attached pictures). I have yet to get a response from their customer service. I tried calling after about a week from when I sent the email and again - no response.

I’ve tried emailing and calling the listed contact for Peachloft. It’s been about a month and I have yet to get a response from either the email or the phone call. I wanted to return items.

I purchased the Sunflower Fidget ring for my granddaughter with the letter M for her first name. I received it today. It was in a plastic bag with nothing else. The sweet poem that was advertised with it was not in the bag. The letter M is bent. The ring is just perfect for her and I was so excited to give it to her for her 13th birthday in March. How do I return this ring and get my money back, or will Peachloft fix this issue?

I purchased a mini cordless handheld vacuum from this company based upon info provided and video of its ability. Here's a link to the item: https://www.peachloft.com/products/mini-handheld-cordless-vacuum-cleaner-1

It took a long time to get the product (≈6 weeks), with no communication about any delay, and a link to track shipping was to an international location and not in English, so that was not useful.

Biggest issue was that the vacuum performance was poor compared to the advertising -- suction was not good compared to what was advertised. So I would say it was false advertising.

Additional issue was that when I requested a refund and that request was accurately responded to (initial response was an apology for shipping delays due to high demand of item), I learned I needed to ship the item at my cost to a location IN CHINA. To do that would have cost about 60% of what I paid, for the product, so not worth it. In essence, to U.S. customers, needing to ship to China at their own cost in the event of dissatisfaction makes working with this company an issue.