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Peachloft
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1.0 7 Complaints
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Peachloft Complaints 7

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5:07 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband purchased me the Christmas gnome advent calendar. First the item was purchased on 11/4/ 2024 after seeing an ad promoting the Advent calendar. The ad showed the woman getting a new 12-in gnome in every box that she opened. When the package came for the Advent calendar I knew there was no way we got the right product. In total there were three...

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7:18 pm EDT
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Peachloft Nano Car Scratch Removal Spray 120ml

This product has still not been delivered which is well overdue. The Tracking number is LV801762748CN.

Order details were advised as Order Momo -388481 and delivery is to Warren Brewin 14 Cooper Rd, Stanmore Bay, Auckland New Zealand. Confirmation was recieved on June 27 as copied below. Please resolve and advise asap.

Thank you

Warren

Peachloft

Jun 27, 2023, 8:04 AM

to me

Peachloft

ORDER MOMO-388481

Thank you for your purchase!

We're getting your order ready to be shipped. We will notify you when it has been sent.

View your order

or Visit our store

Order summary

Nano Car Scratch Removal Spray × 1

120ml

$19.99

Subtotal

$19.99

Shipping

$6.99

Taxes

$0.00

Total

$26.98 USD

Customer information

Shipping address

Warren Brewin

14 Cooper rd

AUK

Auckland 0932

New Zealand

Billing address

Warren Brewin

14 Cooper rd

AUK

Auckland 0932

New Zealand

Payment

Visa ending with 5954

Shipping method

Standard Shipping

Desired outcome: Please send the product asap.

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Mary-Kay Perris
US
Sep 21, 2024 9:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

That is a shame - I ordered the Nano car scratch ... and it came in a few weeks - to Toronto, Canada and it is fantastic stuff! I ordered a larger size last week and will keep my fingers crossed! I used it on my car and my neighbours. He was selling his and was thrilled to see the difference - must have added a few hundred dollars to the car - a much better presentation!
I hope u get yours!

Mary-Kay

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3:25 pm EST
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Peachloft Contact for refund

I ordered toiletry bags from Peachloft on December 12, 2022. They arrived about a week or 2 After Christmas. I wasn’t very thrilled with the quality so I emailed them on January 24, 2023. (I have attached pictures). I have yet to get a response from their customer service. I tried calling after about a week from when I sent the email and again - no response.

I’ve tried emailing and calling the listed contact for Peachloft. It’s been about a month and I have yet to get a response from either the email or the phone call. I wanted to return items.

Desired outcome: I’d love a response from them in regards to How to return items!

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Is Peachloft Legit?

Peachloft earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding Peachloft.

Our conclusion: ComplaintsBoard's comprehensive research indicates that Peachloft is highly unreliable and may be operating as a scam. We advise against dealing with Peachloft to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

With only 0% of 0 complaints being resolved, Peachloft slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Exercise caution when using peachloft.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We have detected an internal review system on Peachloft's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

We conducted a search on social media and found several negative reviews related to Peachloft. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • The age of Peachloft's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Peachloft.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
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6:50 pm EST
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Peachloft Ring

I purchased the Sunflower Fidget ring for my granddaughter with the letter M for her first name. I received it today. It was in a plastic bag with nothing else. The sweet poem that was advertised with it was not in the bag. The letter M is bent. The ring is just perfect for her and I was so excited to give it to her for her 13th birthday in March. How do I return this ring and get my money back, or will Peachloft fix this issue?

Desired outcome: A new ring is sent with the way it was advertised on Facebook.

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5:27 pm EST
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This company advertised on Facebook so I thought I could trust. Placed order on Dec 2 for (3) granddaughter bracelets. Credit card charged on Dec 3, items still NOT received. I was getting emails with tracking and delivery information, those have stopped. When I finally clicked on tracking link to see what on earth was going on and when to expect, I wa...

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11:47 am EST

Peachloft Mini cordless handheld vacuum

I purchased a mini cordless handheld vacuum from this company based upon info provided and video of its ability. Here's a link to the item: https://www.peachloft.com/products/mini-handheld-cordless-vacuum-cleaner-1

It took a long time to get the product (≈6 weeks), with no communication about any delay, and a link to track shipping was to an international location and not in English, so that was not useful.

Biggest issue was that the vacuum performance was poor compared to the advertising -- suction was not good compared to what was advertised. So I would say it was false advertising.

Additional issue was that when I requested a refund and that request was accurately responded to (initial response was an apology for shipping delays due to high demand of item), I learned I needed to ship the item at my cost to a location IN CHINA. To do that would have cost about 60% of what I paid, for the product, so not worth it. In essence, to U.S. customers, needing to ship to China at their own cost in the event of dissatisfaction makes working with this company an issue.

Desired outcome: Have a U.S. location for shipping to make return costs reasonable to U.S. customers.

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R
ragg
US
Jan 11, 2023 8:20 pm EST

No phone (always busy) and no email response. I ordered a snow car cover 2 months ago and cannot reach them. Complete fraud!

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6:24 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went on a facebook site. www.peachloft.com on December 4,2022 and ordered 3 bracelets. 31.66. I have sent multiple emails and also tried calling there phone and it always says circuits are busy. They continue not to answer emails within the 72 hrs they say. they keep sending emails of advertisement. 1. not gotten items. Looked online and everyone i...

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Overview of Peachloft complaint handling

Peachloft reviews first appeared on Complaints Board on Dec 12, 2022. The latest review Gnome advent calendar was posted on Nov 11, 2024. Peachloft has an average consumer rating of 1 stars from 7 reviews. Peachloft has resolved 0 complaints.
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  1. Peachloft Contacts

  2. Peachloft phone numbers
    +1 (601) 780-9111
    +1 (601) 780-9111
    Click up if you have successfully reached Peachloft by calling +1 (601) 780-9111 phone number 7 7 users reported that they have successfully reached Peachloft by calling +1 (601) 780-9111 phone number Click down if you have unsuccessfully reached Peachloft by calling +1 (601) 780-9111 phone number 18 18 users reported that they have UNsuccessfully reached Peachloft by calling +1 (601) 780-9111 phone number
  3. Peachloft address
    108 West 13th St, Wilmington, Delaware, 19801, United States
  4. Peachloft social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024

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