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Do not buy from this website, HotBOOKS.com, unless you want to be billed for unwanted charges. As a final step in the billing a small box comes up asking if you agree to their terms. I read the first few lines, it looked normal, and I checked OK. I didn't realize that at the end of the agreement was a 3 day trial which automatically charged me $19.95 for I membership I did not want. I complained and their response was I agreed to this. Do not fall for hidden charges.
The complaint has been investigated and resolved to the customer’s satisfaction.
Please look at the URL for the actual site for which you are being billed.
My site, http://hotbooks.com, does not charge and has not ever charged a membership fee.
The site about which I get unhappy (to put it politely) e-mails about a membership fee is http://www.hotbooksale.com -- not mine, and all I know about it is that I heard from a Department of Justice investigator in Florida because someone complained about my site and he wanted to verify that person was mistaken. The investigator had checked my site (http://hotbooks.com) and saw no evidence to suggest it was involved. After speaking with me, then checking further, he called me back and said clearly http://hotbooks.com was not involved with the problems involving that other site.
If you have a problem with http://www.hotbooksale.com, please spell its URL correctly. Here is the contact information from its home page: © HotBookSale, LLC. All rights reserved. HotBookSale is a trademark of HotBookSale, LLC. HotBookSale.com [protected] or SmartSavingsCenter.com [protected]
I am trying to put my business life back together after numerous e-mails from people thinking I have something to do with that other site. I have answered each one and will continue to do so, but the only help I can offer is to contact your own Department of Justice and work with those folks. They have an ability to help.
All I can do is pass along information and wish you well. And, of course, ask that you stop accusing me and my site of something we have not done.
Chas Ridley, owner
http://hotbooks.com