H&R Block / HRB Digital
Customer Service: Phone, Email, Contacts

H&R Block / HRB Digital is a tax preparation service company in the US.

You can contact H&R Block / HRB Digital by phone at +1 800 472 5625.

H&R Block is located at One H&R Block Way, Kansas City, Oregon, United States - 64105.

You can stop the electronic communications by calling 1-800-HRBLOCK or on the opt-out page

Emerald Advance gives you access to money on an H&R Block Emerald Prepaid Mastercard® Plus and year-round line of credit. You can borrow and repay money throughout the year except for an annual resting period from January 27 - February 15.

Usually, you can apply for Emerald Advance between November and January, however, it might differ depending on the conditions outlined for the year. You can apply through a current pay statement and a driver's license. Approval and loan amount is based on expected refund amount, eligibility criteria, and underwriting.

You have to pay the Emerald Advance by Feb so that you can maintain your account in good standing. You can transfer money from your Card Account or your Emerald Savings Account to repay your Emerald Advance.

The annual fee in the first year for Emerald Advance is $45. It can be reduced for the following years.

You will have to pay a $7.50 late payment fee and a $20 returned check fee

You may be denied if you owed the U.S. Government or your State, you had debt enforced by a State or any other payments owed to a Federal or State agency, or you did not agree to all the Refund Advance Terms and Conditions.

Yes, you can log in to Emerald Online and authorize another person as a joint cardholder. You and the person you want to authorize can also do it in the tax office. You will share the same ownership of the funds in the card account.

The Emerald Card is a reloadable prepaid debit card that you can use to deposit your tax refund and use it throughout the year. You can use the card anywhere Debit Mastercard is accepted.

You can add money to your Card account by loading a check through our MyBlock mobile app, transferring money from a linked account, adding cash at participating retail reload locations, or via a direct deposit of payroll, unemployment, or government benefits.

You can apply for it at an H&R Block tax office or online when using H&R Block’s digital tax preparation.

You have to contact H&R Block at 1-866-353-1266 to report it.

You cannot go overdraft or exceed the available amount. If you happen to have a negative balance, you have to repay it.

You can apply for a savings account at the H&R Block office. You will need to bring your ID and an Emerald Card if you have one.

You will pay a $3 fee for ATM withdrawal, $1.50 for ATM balance inquiry, $1.50 ATM denial, and $25 for priority check disbursement.

You can file old taxes if you purchase back old H&R Block tax software or the software from the year you would like to file your taxes for. You can find the software on their website

You can find the tax returns on www.myblock.com if you used their software to file them in the first place. Alternatively, you can sign in to your account, navigate to the “Taxes” section and “Prior years” link, and you will be able to see your tax returns from all the years.

H&R Block / HRB Digital has many good reviews and ratings. Among some issues, customers are poor customer service, unauthorized charges, and long refunds to name a few. They have resolved some complaints on our website. Consider this before using H&R Block / HRB Digital.