Menu
For Business Write a review File a complaint
IFixIt.com Customer Service Phone, Email, Contacts

IFixIt.com
Reviews and Complaints

www.ifixit.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

IFixIt.com Complaints 4

ComplaintsBoard
J
5:36 am EST

IFixIt.com terrible

It seems that they sell us cheap parts from China. They are just so cheap looking that I have no other opinion about it.
My last order was terrible because it arrived damaged. I notified them about it, but they refused to refund without any reason.
So you understand why I can't recommend dealing with this company to anyone at all. They keep my money and have no right for this. However, they have a different opinion. I will not give up and they will refund everything they stole.

Read full review of IFixIt.com
Hide full review
ComplaintsBoard
J
3:28 am EDT

IFixIt.com Screen

I accidentally dropped my phone and broke the screen. I went online and tried to find a replacement screen and that's how I found www.ifixit.com website. Their site seemed like a pretty good deal so I ordered a replacement screen from them and it arrived pretty fast. But unfortunately it did not work properly and was defective. I contacted www.ifixit.com support service and explained what happened and asked for a refund but they refused and only said how sorry they were. They said that when they shipped my screen it was ok, and that the whole thing was not their responsibility. Do not order from this terrible company!

Read full review of IFixIt.com
Hide full review
ComplaintsBoard
P
12:54 am EDT

IFixIt.com Useless company, refused to help

There was something wrong with my laptop! One day it just turned off and I was not able to turn it on, so I went online and found iFixit. I contacted the company and described everything in details. They said that there was nothing they could do and suggested me buying another laptop. I asked them just to look at it, maybe there was a way to fix it, and they said no and told that they had no time for it. Useless! Took my laptop to a local repair center and they fixed it in a week.

Read full review of IFixIt.com and 1 comment
Hide full review
1 comment
Add a comment
I
I
iFixit
US
Apr 13, 2016 1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am sorry to hear about your experience with whatever shop you might be mistaking us for, and I hope that you can use us in the future at www.ifixit.com/guides.

We actually don't do any repairs. We actually provide free repair manuals so you can learn to fix things yourself. In fact, the last thing we want to recommend to someone is to buy a new laptop! We do sell parts and tools to fix Macs, iPods, iPhones, iPads, various Android devices, and Game Consoles.

To clarify, we don't offer repair as a service, and we don't have any repair technicians.

Is IFixIt.com Legit?

IFixIt.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds IFixIt.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, IFixIt.com is known for their high standards and safety. If you're thinking about dealing with IFixIt.com, it's wise to check how they handle complaints.

The age of IFixIt.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ifixit.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ifixit.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for IFixIt.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up IFixIt.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Ifixit.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • IFixIt.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • IFixIt.com has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
P
1:36 pm EDT

IFixIt.com Told me I owe them $299

I was receiving a message every time I clicked on my desktop. I called what I thought was help number and before I knew what happened IFixIt.com told me I owe them $299. They told me the reason why I was getting that message was because someone was trying to access credit card and banking info. I allowed them into my computer thinking it was customer support!

Read full review of IFixIt.com
Hide full review

IFixIt.com Reviews 0

Looks like IFixIt.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent IFixIt.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of IFixIt.com complaint handling

IFixIt.com reviews first appeared on Complaints Board on Jun 13, 2013. The latest review terrible was posted on Nov 21, 2017. IFixIt.com has an average consumer rating of 1 stars from 4 reviews. IFixIt.com has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.0
1594 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. IFixIt.com Contacts

  2. IFixIt.com emails
  3. IFixIt.com address
    1330 Monterey St., San Luis Obispo, California, 93401, United States
  4. IFixIt.com social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  6. View all IFixIt.com contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.