Imagine Credit Card review: Not receiving my card

I was approved for a card in August. I tried to contact them and tell them that was not my mailing address that I had applied with. It was my street address. They told me they said there was nothing they could do. I would have to fill out documentation improve that my mailing address was my mailing address so I did so I waited the 14 days and never received a card, I contacted them back they said that one had been sent out to my street address which was incorrect so they told me on September something that they sent out a new card on October 11. I still have not received a card so I contacted them back. They told me that the lady never sent out a new card to me so they said they were going to send on a new court to me. It is now November 4 and I still have not received my new card. They told me to give it a few more days. It’s now been 1819 days since my card was supposed to have gotten here and it still hasn’t got Received, but they continue to charge me a monthly fee for a card that I’ve never seen or used