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Recieved order confirmation, informed order was out of stock, and would ship 5th of November.Money was deducted from Mastercard And still nothing has arrived, no confirmation on whether items are still out of stock, in stock, have been shipped or anything else. No response period actually. Very sorry business practices. Only lost 15 dollars fortunately. Avoid this lot. -R
Recieved order confirmation and informed order was out of stock and would ship 5th of November.Money was deducted from Mastercard And still nothing has arrived, no confirmation on whether items are still out of stock, in stock, have been shipped or anything else. No response period actually. Very sorry business practices. Only lost 15 dollars fortunately. Avoid this lot. - R
The complaint has been investigated and resolved to the customer’s satisfaction.
The same thing happened to me! Lost more $$ & time! Paypal is useless too as they will tell you to "trust this seller" as they the paypal logo yet when they rip you off they will tell you should "work it out with them first' then the seller will promise they will send your stuff on some date & you wait, and it wont arrive, and paypal will say "you waited too long, dont trust what the sellers tell you!" haha. Paypal customer support is in some 3rd world country who cant seem to understand english well! So Avoid IMOSH, they know the loophole in how to abuse using Paypal & Paypal wont help you as they already got their cut!
I just fell for the same scabby company. On 15th December I ordered some jewellery. On the 16th December they emailed me to say it was out of stock and would be in and posted on 30th December.
By 23rd January I had received nothing, so sent them a number of emails, which were all ignored. Only when I sent them a further email threatening Resolution Centre did they bother to reply, which said "is it okay to ship now?"
I gave them a further week and still no delivery, but in giving them the benefit of the doubt, I'm now outside the 45 day limit on paypal so I can't do anything.
I'm lucky I only lost £16 but my advice is AVOID IMOSH. They are FRAUDSTERS.