Iowa Steak review: sales reps 93

My father was approached by a sales rep for Iowa Steak Co and decided to pick up 3 cases of steaks. The meat was terrible and as tough as shoe leather. My father tried several times for them to pick up the rest of the meat and resolve his complaint. I later got involved with management as to why nothing had been resolved for three months. My phone calls were never returned and I had to keep calling Iowa Steak Co trying to get answers. We finally had a rep come to our house to pick up the meat and give us a refund. I would advise you to be very careful and look them up online. I will NEVER deal with them again and hope you never have to deal with what I did.

My neighbor went through the same problem, horrible steaks but thankfully they had not ordered too many of them, they just threw them out.

I work for the Iowa steak co. And all I have to say is I most thouroughly enjoy selling meat, it is great... I make tons of money off dumb###s like you who actually take the time to complain about us, as if anybody cares about you getting ripped. Take it like the ### that you are, and hopefully I'll be ripping off your neighbor next...,
Sincerely yours,
James T.. From the Michigan office

Scammer05: You are the reason our country has gone almost completely to ###. Customer service no longer exists in America because of people (I use the term lightly when I mention YOU), who lower the standard to a big fat zero. Ever heard of KARMA, pal? You might want to look that up some time when you're on the internet leaving your cheap comments to the rest of us working class stiffs who just happen to be striving daily to make ends meet and avoid being duped by the real ###heads like you. Or don't even bother, I have a feeling Karma will be paying you a well deserved visit in the near future if you haven't already had the distinct pleasure of that knock at your door. Looks like the joke is on you afterall.

I just gotten taken in by some of these guys, cold selling door to door. It took me about a half hour to get the freezer arranged so that I could get the meat in there, and I noticed when I took the first piece of chicken out of the box that it was already beginning to thaw, all the way through in the thinner areas. I looked them up online only to get thousands of hits on them being a ripoff. I immediately called the guy and told him to come pick up his meat and give me back my check or I was going to put a stop on it. He was very rude to me when he got back, less than 2 minutes after I hung up the phone. Wow, that was fast, considering it had been over a half hour since he left my house! He actually used foul language with me, telling me that the bad reviews were for a different company coming out of Iowa, and that "this is f***ing rediculous!" . Whatever. I got my check back and he got his meat back and that's all there is to it. I do think that they should think twice about training their sales people to use the same speech, since that was the biggest reason that I called him back, I read (almost word for word) the very speech he gave me several times in bad reviews.

Scammer05, if you are actually an employee of Iowa Steak company, you are really stupid to leave a comment like this. This will lose you alot of business, especially if people pay you with a credit card when you scam them. All they have to do is dispute the charge if their complaints are not resolved satisfactorily, which means you lose your money, and they get to keep the product. Anyway, thanks for shedding light on the type of people this company employs.

I work with Iowa Steak Company, my name is Jeff Kosmyna. I am one of the head managers with the company. It seems that someone has posted an untrue comment posing as one of our drivers. We have been in business 10 years for good reason. Customer service is of upmost importance to us. We stand behind all of our products and services 100%. Our mission statement at Iowa Steak Co. is to distribute high quality meats at a fair price with impeccable customer service. If anybody is reading this, and is considering trying our service, or if anybody has any problem at all please call me immediately.

Jeffrey Kosmyna
Regional Manager

Office 877-91-steak
Mobile [protected]
Email michigan@iasteak.com

My name is Jim Parker. I PURCHASED FROM IOWA Steak Co in late oct. My wife and I were extremely pleased with the quality of the beef. the rep. that we dealt with was very professional and polite. A couple of our cuts of beef got freezer burned and were replaced with no questions asked. I was surprised at how professional and courteous their cust. service was. Apparently they guarantee all their product for a full year from purchase date. I was surprised to read the negative comment above and question the validity that it is the same co. or even a true statement. Regardless Iowa Steak Co. will have my business in the future.

My experience has always been good with Iowa Steak...I live in Peoria Illinois and my family and I have bought similar products from other companies that we thought would be just as good...Not hardly...If you live in IL and you like good meat, call [protected]. Our sales rep, from iowa steak, is Jason Myers. He has always been courteous and gives us GOOD deals. In three years, myself and my dad, have bought over 20 cases of steak, pork and chicken. If I wasnt allergic to seafood I'd try it too...My point? Don, t let one bad apple spoil the whole bunch..I work in customer service and people say harmful things when they are mad. Most of them are usually untrue, Byers remorse sucks, mix it with a bad attitude...there you go...

Good Idea Mike, if there is anyone that would like to order from Iowa Steak in the the future, [protected] Tacoma Washington office.

I have ordered my meat from the nashville office for over two years and before the nashville office opened i ordered right from their website. They have always taken care of myself and family/friends. Good meat at a more than fair price. Never had any problems, but i did however get a Christmas card from the Nashville office with offers and i thought that was very thoughtful and sweet. I cant see these people treating anybody badly. Theyve always stood behind their product and honored the same price for me whether the prices have changed or not. As a loyal customer, i recommend Iowa Steak to anybody who likes good food at a good price, with fast, friendly delivery.

Sincerely,
Jeana Davenport

Iowa Steak company stands behind its products and services! If anybody has a question or a concern please call me at my office. [protected] I will make it a priority to attend to your needs. Thank you for you business. Chris Maselka President Iowa Steak Company!

my name is william i`m in the northwest and it has recently come to my attetion that people are spreading rumors and bad mouthing my favorite home delivery service. i have tried similar product in the past and none and i repeat none of them have even came close the quality or freshness that the iowa steak company provides. i`m elderly man that has recently lost his leg to cancer. and it is so hard for me to get out and about anymore to do anything including let alone the grocery store. i have this young gentlman by the name of jeromy from the tacoma office who comes by house every month or 2 months and gives a heck of a deal on steaks he even puts it away in my freezer me. so i just want to say people views on the iowa steak company are very wrong they have great product and reasonably priced and have the up most respect. i plan to do business those folks till i have no more teeth even than i`ll probally just invest in a blender. i hope everyone gets a chance to do business with the iowa steak company.

I have been ordering with the Iowa Steak Co. for the past 3 years. I absolutly love their products, especially the filets, t-bones and the chicken. I have two representatives that I buy through and their names are Joel and Paul. They are very kind and always offer me the best deals. They also garuntee their products for up to one year from your purchase date from freezer burn or and for me that is some great customer service that has came in handy for me once or twice. They have made me a lifetime customer.

I work out of the Memphis office and we are proud to be serving the MidSouth for 3 years. Custmer Service is Number with my customers. Sounds like a disgruntled employee to me and upset he/she is not getting his way. Sounds like we should never employeed you because it is apperant you have not grown up yet and do not need to be working in sales.

I completely agree. I had the exact same scenerio, but I warn you, the refund check I recieved from them was no good. Not only was the money taken back out of my account, but I was charged an additional $30 fee for cashing a bad check.

I live in Ohio and bought some of this horrible meat on 3/5/09. I asked for a refund - they stated that they would not cash my check and bring it back in a few days. They cashed it and came the next day for the meat!
I filed a dispute with my bank. Steve from the Akron office said that he will not give a refund. Horrible customer service, completel lies told to us. Our saleman actually told us that they were Omaha steaks - which are very good- I will only buy from them now on!

There meat is good but yes there door to door sales reps will lie to get you buy and represent themselves as the competitior or tell you what you want to hear. I think this happens with only certain reps in certain areas, I'm sure corporate is not telling them to do this but in my opinion it's coming from local sales managers with quotas telling there people to do this or do whatever it takes to sell the product to make money, I personally have delt with this situation and it would only be the reason I don't buy from them anymore, but not becuase of the quality of the meat, what I bought and used thru the winter was all good meat and good quality, I just cooked the last of it last week and it all tasted great.

It starts with the president: He's a ### and his employees follow right along...

i just bought some and cooked tried the tacoma no., they gave me disconnected i will stop check in the morning

Iowa Steak Is a FRAUD COMPANY! DO NOT BUY FROM THEM! Meat is terrible and when you want to return the meat they never call you back. On the back of there receipt it clearly says that if they do not make the attempt to pick up the meat with in 20 days the customer may keep or dispose of the product. One day a rep came to my door and I bought 250 worth of meat. I hour later I called them up and told them to c0me get the meat because the vacuum packing was loose and the meat was freezer burnt. I called 4 times and then on april 4th they tried to come out to get the meat but I wasnt home. The note left said please call to reschedule. Now let me ask all of you this... If the note says please call to reschedule what does that mean? That means they will come out again to get the meat right? Well after april 4th I called 7 MORE TIMES and they never called me back. 3 months later I get a letter in the mail from there collector demanding the money plus a 30 return check fee! I called IOWA STEAK up and they said this----- What you expect us to come out 10 or 20 times? I told them no I dont expect that but your receipt doesnt give a limit to how many times you will try to pick it up. Besides when they left that note on April 4th it clearly says please call to reschedule. So within the 20 days that im givin to return the meat to them I called 11 TIMES! I will never do business with them again and will say nothing but negative reveiws for this company. I have currently hired a lawyer to resolve this since we cant use our checking account since they have flagged it. Save yourself the frustration and go buy meat from your local grocery store. Meat is 100% better and they will not screw you like this company does. I did find out from other postings that they wont call you back to get the meat because they can use that as an excuse. They think that if they dont call you then they can say that the customer never called them. They drag it on for the 20 days and then after that your stuck with the meat and the payment. The try really hard not to call you back. Dont believe me? Look at the other reviews.

My elderly parents were recently scammed by one of these guys, who worked his way into their home and ended up talking them into nearly $1000 of meat by promising them that he would take post dated checks. They are on a fixed income, and this was devistating. Also, the meat in the boxes was not the same cuts he promised. How very sad. Then, they went next door to my 95-year old Grandma's house and scammed her too. Next time they come back, I will ask them to leave with shotgun in hand.

I just bought some of there meat a of couple hours ago, I am cooking it right now.
It smells Very good and looks good too.
I will let you know how it turns out.

Well The stakes are done and I am Eating It right now.
Its Very Tender!
I am glad I got this meat, and plan on buying more next month. :)

My name is **** I am a sales rep for Iowa steaks company Akron office. Listen people I do apologize for the bad experiences you have gone through with shady sales reps, And yes their a few of them in the Akron office. But dont let those fools fool you. We are a national company with over twelve different locations serving at least twenty states. I love my job, and my customers love me. With more then half my customers reordering every month I am proud to say their are still respectable sales rep's out their. O and to the person with the threat to answer the door with a shotgun. Don't do it! Its happened to me before and I called the cops on his Redneck ###! It is illegal to wave a gun in someones face. A simple no thank you works out much better. My son does not need to grow up without a daddy so please just be polite and we will too. If their are any doubts on our quality please call the Akron office ask for Steve and ask to have a White rep come out (i am one of three) so most likely it will be me. come out and cook you a steak. Ill prove the quality of meat! try us out. or tell us no thank you. Rudeness causes good door to door sales rep to go bad. Thank you and have a good day
1-866-99-MEATS labor day promotions ending soon!

My name is John, Im from Akron, Ohio. I have been a customer of Iowa Steak company for about two years now and I love there product, Yes I have had some meat that wasnt there best but when I call my rep he is there the next day to fix it. Most people dont know how to cook the meat, do what I did and call Steve or Bob in the Akron Office [protected] They will tell you to cook it from frozen and they have some realy good ideals on meals. The people that say they rip you off well I never been ripped off by them and will be a customer for life. My meat bill was cut in half and in these times I need to save as much money as I can. Thank you very much Iowa Steak Co. John W.

Buyer beware! this company sells door to door for a reason, their product is inferior to that from your local grocery store. I stopped the check payment and Steve came back to pick up his sorry excuse for meat. He then submitted the check to a collection agency, and now they are calling me about it. If these guys come to your door tell them to hit the road. Save yourself from the hassle they bring on.
It's to bad that these kind of people are allowed to walk the streets, while ripping people off.

Buyer beware! This company should not be allowed to do business anywhere on the planet. Their meat is horrible and grossly overpriced, don't waste your time with these idiots send them packing if they show up at your door.
They are not worth the time and hassle it takes to get your money back!

I just had my first encounter with a door to door Iowa Steak salesman. He was a polite nice 20 year old kid who was innocent but armed with untrue information. Bottom line - Iowa steaks are injected with up to 19% solution of various things including soy protein. This is perfectly safe, but it is only done for one of two reasons: to make an inedible steak more edible or to increase weight to make the price appear cheaper. They are labeled USDA Choice, but the presence of injection tells me they are just a notch above Select. I felt bad for the kid but the company poorly trained him. Some of his "untruths" with my comment following:

"Iowa Steaks are USDA inspected unlike supermarkets" - all meat sold through interstate commerce must be
"Supermarket chicken is yellow because of marinades they add" - must be labeled if so; feed influences color
"The marinade is to make them last a year" - N2 packaging gives the shelf life, marinade is to improve yield, texture and/or flavor
"We 'triple trim' " - sounds like extra labor cost to me

It seems to me that there are many people who enjoy making claims that Iowa steak is a 'rip off' and lies and such. How many of these so called "claims" are from people who write bad checks to feed their family this terrible meat for free? people who cant afford the 'grocery' store, and turn to a reputable company and slander their very being because they sit online and conjure complaints instead of getting a job! so disappointing! i have bought off this steve evans character twice now, and he has always taken care of any concern my wife has given me. ( as a matter of fact., he held a check for two weeks to help us out ...since my wife was just laid recently. God bless you steve and iowa steak co.!
a loyal customer for life

i have read all the comments and i think i would have to be off my rocker to deal with such an underhanded company shop your local meat market for quality i will. bob/ohio

I just had two representatives of this company return to my residence this year. Despite no trespassing signs posted, they drove down my driveway and exited their vehicle. I politely asked them to leave, and they became very persistant and demanded to know why. I told them that I was not satisfied with their product and service and would appreciate it if they did not return. Last year they took my elderly parents for almost $1000 in product, even though I asked them not to push them to buy since they are on a fixed income and were not well mentally. Despite my polite request to leave, they began following me around my home, to the back yard, and pushing me to listen to their sales pitch. I again asked them to leave, but they persisted. I then reminded them that they were on private property and threatened to call the police if they did not leave. They returned to their car, cussing all the way, in front of my children no less; but then sat in the driveway for another 5-minutes, for no apparent reason. I then approached the car and demanded them to leave my property again. Unbelievable, they drove to the end of the driveway, and then sat just off my property on the roadside, smiling and making gestures at me and my family from their vehicle. It amazes me that there is any question as to the ethics of this company. A couple days later I went to several of my neighbors and shared my experience, advising them of this apparent scam. I'm sure some company rep will respond by saying that this is a unique personell issue, and not representative of the company. However, I phoned their company to report this incident and was completely played off. How sad :(

These people will not leave me alone. Thier salespeople are rude and now that I won't even open the door, they are beginning to become intolerant with thier attitude. Really now, is this ANY way to sell anything? Especially meat? Like anyone would buy meat from some rude guy in a broken-down truck? Are you serious? One more time at my door and I WILL CALL THE POLICE.

Tuesday, December 1, 2009

Creditor: Iowa Steak Company
Claim No.: 4958786
Fax No.: [protected]

To Whom It May Concern,

In regards to the above reference number, client, *******, is trying to rectify this situation without acquiring legal counseling against your company.

Steaks were purchased using two separate checks as agreed upon by your representative, Dale, at 1420 Donelson Pike, Suite B-8, Nashville, TN 37217, [protected].

Upon receipt of the merchandise, your product was found to be less than substandard, unfit to eat, and the remaining steaks, at total of 88 steaks are still in our freezer awaiting on your company to pick up this merchandise as indicated by one of your representatives; Shauda at [protected] which is now disconnected) umm?

So to make a long story short…

We are not succumbing to your harassing tactics. You have already received a payment in the amount of 163.00 and you are hereby informed that unless you pick up these so called “steaks” these will be thrown away at your expense.

You will not continue to place your threatening phone calls and either you will pick up your disgusting product and eat it your self or I will throw it away… there are not even fit to feed to my dogs.

I am also contacting the Better Business Bureau to file a former complaint and if need be the Kentucky Attorney Generals Office filing a former complaint against your company for harassing consumer tactics and unsafe product distribution.

I will not send you any more money, if fact, it is your company that owes me a refund! I will not give you any money for the steaks that were eaten, as you have already received funds that should cover the expense.

You have two weeks from receipt of this letter to collect your product if you so choose to do. If not, the product will be destroyed in the manner it so richly deserves.. the county dump.

Do not threaten me with legal tactics as I have plenty of documentation to support my side and will do so, willingly, to get the point across that a so called ‘good company” is not allowed to bully, threaten, manipulate, or provide a product that would endanger the health of others.

I look forward to hearing from.

Sincerely,

*********

I used to work for this company. Chris Maselka is the owner and he doesn't care about his employees. He takes advantage of their hard work and will push you as far as you allow him to. He is guilty to money laundering.

DO NOT BUY FROM THIS COMPANY BECAUSE IOWA STEAK ONLY CARES ABOUT MAKING MONEY...THEIR CUSTOMER'S COME LAST. THE MICHIGAN OFFICE SUCKS AT GETTING BACK TO CUSTOMERS. IOWA STEAK HAS A 3 DAY RETURN POLICY BUT IF YOU CALL WITHIN THOSE DAYS THEY DO WHATEVER IT TAKES TO NOW SPEAK TO YOU AFTER THOSE THREE DAYS SO THAT YOU CANNOT RETURN THE MEAT.

I just had a " sales rep " drive down my driveway into my backyard and knock on my back door. He said he was just using the door that he thought was right. Iowa Steak company must be hard up for sales reps so they have to hire criminals.

I work for the corporate office in West Des Moines, IA I do fully understand that some of our customers have previously had issues with some of our offices. HOWEVER. I would like to assure any future customers that we here at corporate are trying to take control of all situations so they can be resolved in a timely manner, with all parties being satisfied. If you have questions or concerns please feel free to contact us.

[protected]

I am a sales rep for iowa steak company in the tacoma office. I fully stand behind all of our products. I am sorry for everyone who feels like they have EVER been treated like crap and feel as though they have been ripped off. I am all about customer service because this is how we survive. Eveybody has a different taste in food, and no one is the same. If you don't like our product then eat ### and die and take it deep. Our loyal customers stand behind us because they have taste buds. I'm not saying all of are stuff is the best but when people can't always afford to eat the finest food... were there to give them a fair price on high quaility meats so they can feel as important as you rich ###. Take a good one ya'll

This is really scary. Me and my mom just bought steaks on Thursday from men in TACOMA at a gas station. They claimed they ran out of gas and needed money for gas and that they would sell me over $400 worth a meat for $150 I think. Well, after buying from them, they made it out of the gas station quicker than we did, even though we left as soon as we paid them. It wasn't right to lie to folks to get them to buy meat. The meat is pretty good, don't get me wrong. Since I was new to cooking vacuum packed frozen meat and there are no instructions for cooking the meat, I have the opportunity to play the guessing game when it comes to cooking times. One of the steaks have a delicious butter flavor to them, so that's something nice to say about it. Slap some salt, garlic powder, and black pepper on these steaks and they taste pretty good. And for meat that is frozen and to the stove, it is pretty tasty. But the vendors for this product shouldn't have to lie to sell their meats and there should be some instructions for cooking this meat, especially the ones that can't cook on a stove. Otherwise, it isn't bad.

am a sells rep for th iowa steak co located in cincnnti ohio before becomeing a rep i was coustmer and bought steaks on a regular basis i enjoyed the taste and the quality of the meat so for those who say the meat is no good my family and coustmers seem to have no problem with it

I have a strange suspision that any good comments listed on here regarding Iowa Steak are fake, made up by it's employees. Bottom line is this company is no good, just like it's owners. Have doubts? Try them once and see for yourself. Bad meat and terrible customer service speak for themselves.