[protected] is the tracking nimber for the parcel which on-hold for a very long period of time. The delivery had been suspended due to unacceptable causes. There should be no problen to deliver the item. I do hope that this error would be corrected and that there is a proper penalty given to ensure each and every delivery is safe and properly sent. I am very disappointed with this courier. The company seems does not follow exactly their own terms and regulations.
Desired outcome: Deliver the goods safe and sound