Menu
For Business Write a review File a complaint
Katapult (formerly Zibby) Customer Service Phone, Email, Contacts

Katapult (formerly Zibby)
Customer Service: Phone, Email, Contacts

www.zibby.com

Learn how the rating is calculated

4.2 72 Complaints
Claimed
Katapult (formerly Zibby) has claimed their business profile
Write a review File a complaint
  1. Katapult (formerly Zibby) Contacts

  2. Katapult (formerly Zibby) phone numbers
    +1 (833) 449-4229
    +1 (833) 449-4229
    Click up if you have successfully reached Katapult (formerly Zibby) by calling +1 (833) 449-4229 phone number 0 0 users reported that they have successfully reached Katapult (formerly Zibby) by calling +1 (833) 449-4229 phone number Click down if you have unsuccessfully reached Katapult (formerly Zibby) by calling +1 (833) 449-4229 phone number 0 0 users reported that they have UNsuccessfully reached Katapult (formerly Zibby) by calling +1 (833) 449-4229 phone number
  3. Katapult (formerly Zibby) emails
  4. Katapult (formerly Zibby) address
    500 7th Ave., Floor 8, New York, New York, 10018, United States
  5. Katapult (formerly Zibby) social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024

What are Katapult (formerly Zibby) working hours?

Mon 7:00 am - 11:00 pm Tue 7:00 am - 11:00 pm Wed 7:00 am - 11:00 pm Thu 7:00 am - 11:00 pm Fri 7:00 am - 11:00 pm Sat 8:00 am - 6:00 pm Sun 10:00 am - 9:00 pm

How to contact Katapult (formerly Zibby) customer service?

What is Katapult (formerly Zibby)'s phone number?

Katapult (formerly Zibby)'s phone number is +1 (833) 449-4229 (Support)

What are the Email addresses for Katapult (formerly Zibby)?

The Email addresses for Katapult (formerly Zibby) are:

  • Support:
  • Support:
What are the social media links for Katapult (formerly Zibby)?
What is the address of Katapult (formerly Zibby)?

The address of Katapult (formerly Zibby)'s is 500 7th Ave., Floor 8, New York, NY 10018, USA.

What is Katapult (formerly Zibby)'s website?

Katapult (formerly Zibby)'s website is www.zibby.com

Additional information

Frequently asked questions (FAQ) about Katapult (formerly Zibby) customer service
Expand Collapse all
What does Katapult Do?

Katapult provides their customers with a lease-purchase transaction without any long-term obligation and options for the ownership of the stuff in the US. Not all Katapult’s services are available in Minnesota, New Jersey, Wisconsin, Wyoming.

How to contact Katapult?

You can contact Katapultl at 833-KATAPULT (528-2785) or you can use their 24/7 supported Live Chat.

Where's Katapult located?

Katapult is located at 500 7th Ave., Floor 8, New York, New York, United States.

Does Katapult charge sales tax?

Yes, they charge and collect sales tax.

How do I cancel my Katapult order?

You can get in touch with the retailer to cancel the order before it is delivered.

Katapult will cancel the lease-purchase agreement when the retailer’s confirmation is sent to Katapult.

If the product has been delivered, you have to contact the Katapult Customer Service Team to arrange the return.

You can call their customer care at 833-KATAPULT (528-2785), send an email to returns@katapult.com, or use LiveChat.

Where is Katapult available?

Katapult is only available in the United States in 46 states and Washington DC. Currently, Katapult is not available in Wisconsin, Wyoming, Minnesota, and New Jersey.

Is Katapult legit?

Katapult has a good rating and a high complaint resolution score on our platform. The main concern of the customers includes the payment information missing in their accounts.

Is ComplaintsBoard.com associated with Katapult (formerly Zibby)?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Katapult (formerly Zibby) Customer Service. Initial Katapult (formerly Zibby) complaints should be directed to their team directly. You can find contact details for Katapult (formerly Zibby) above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.