Nov 29 2022 I responded to an ad about a Harvard student finding rare mineral that causes weight loss. Ad offered free trial with shipping cost. I provided my credit card. I received no communication from the company and along about mid December, received 6 bottles. 3 bottles of gummy and 3 bottles of supplement.
It was nor even the same name I’d the product I wanted to try. Shortly after receiving this stuff my husband showed my our bank statement. On it was a charge of 198.00 from this company. It also showed a late charge of $30 on 12/15/2022. Not having seen anything indicating any charge I went through my trash and junk. There I found an invoice. The name of the company was not on the ad I had seen. The product that showed was Oneshot and the company website showed krvtrk.com. This company showed as a company review company. On our bank statement was an 855 number for Ketoluxe which I tried several times. It gave a message box is full. I called my bank, cancelled my credit card and filed a complaint. That’s where this stands now.
Desired outcome: Charges and late charges cancelled. No marks against my credit.
I was charged a recurring charge of $119.49 by Ketluxe, [protected]. I gave no permission and do not know what the item is. I tried to contact the company but had to leave a message that was never returned. I checked through my bank statements and have been charged at least one other time for this same $119.49. How do I resolve this issue? Thanks
Same here. $49.68. And. $119.49. I don't even use keto stuff
I was charged close to $198 on my credit card twice and did not authorize repeat payments. What do I do? Ketoluxe