On 10/12 I experienced racist behavior at this hair salon because of the texture of my hair. Over the phone they said they could do my hair but as soon as I walked in I was looked at different and ignored. I was left in the waiting room for up to 20 minutes to be told none of the stylist could do my type of hair. I noticed the receptionist whispering and going back and forth with the stylist asking if they can do my hair and they all refused while sitting in their chairs with no other clients. It was an awful experience and emotionally traumatic. I was mortified.
Desired outcome: This company should be penalized.