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So, I ordered the correct replacement battery for my laptop and received it in a semi timely manner...problem? YES! It was not the correct replacement, not even close. After many emails (which they apparently only answer 1 per night at about 3am) and about 6 photos they wanted, they FINALLY gave me a return authorization and said once they receive the battery, they will send the correct one. Mysteriously, they "never received" the battery back that I sent Priority Mail (insured). I smell BS here, I don't know all of the particulars but I think they are scam artists. I'm glad I decided to spend the extra money and send it that way instead of the "standard mail" way they insisted I send it. At least I have a chance of getting my money back. STAY AWAY! I have a gut feeling that I'm not the only one they have scammed this way.
The complaint has been investigated and resolved to the customer’s satisfaction.
7917 New Utrecht Ave.
Brooklyn, NY 11214i buy battery for my dell 1505. it was good, but after 3, 5 month he die, ind it have 3 years warranty. i mail for him -many time not answer!from beginning of February til now. i mail from different account-and call to ebay customer service. and finally he answer, that VIRUUUS destroy all data(can you believe, that Internet service work w/o anti-virus and firewall) i mail shipping mail with all details- he answer that i can send and replace o repair, BUT HE DON'T GIVE A ADDRESS.! all time that i ask address he ask me new technical q, but don't give address!
I'm very angry!
I purchase a battery adapter from Laptopz.com and received the product within 7 business days. The problem is I order the wrong item and asked for a return authorization number. After many emails they told me to keep the adaptor and that I will not get a refund. I started this the day I received the adapter. Stay away from this company! December 21, 2011