Menu
For Business Write a review File a complaint
CB Other Review of LBC San Fernando Pampanga Delivery Hub
LBC San Fernando Pampanga Delivery Hub

LBC San Fernando Pampanga Delivery Hub review: no delivery came 19

A
Author of the review
12:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm supposed to be receiving a package with tracking number [protected], as per the tracking online it was received in San Fernando Pampanga del hub feb 21 2018 at 4:01pm, out for delivery same day at 4:03pm and delivered same day at 4:05pm.. how is that possible? 2 minutes gap? where in fact, no package arrived. Usually delivery will only take 2-3 days. But it's been more than a week, until now no delivery came. I've already reported it to your customer service but no one is coming back to me for any update. My package contains 10 branded perfumes. Can you please have a look at this case. and call me on my number [protected].

19 comments
Add a comment
R
R
Rowzen
PH
Nov 20, 2018 9:37 pm EST

Di ko po nareceive yung order ko kahapon, nagtext naman po yung lbcexpress sakin (Your ordered item w/ Ref#[protected] will be delivered today. Pls prepare exact amount of P176.00. For queries, call [protected]. Thank you)
Sabi po 'Consignee Out Consignee' pero kahapon po buong araw lang akong nasa bahay. Check niyo din po tracking number [protected]-PLWT.

Request ko lang sana na ideliver nalang siya ulit. Thank you!

R
R
Richard dimabuyo
US
Nov 21, 2018 1:19 am EST

paki suyo naman po ng order ko, more than a week di ko pa sya narereceived. pls paki deliver na po nasa bulaon resettlement lang po ako peo yung order ko nasa inyo na LBC SAN FERNANDO TEAM.

order id: 1811111631403FH
tracking#: [protected]-HWCK

View 0 more photos
T
T
Tin-tin Concepcion
US
Dec 23, 2018 12:55 pm EST

I would like to make a follow up regarding my package, track # [protected]. I checked your tracking website and it was stated in there that it was forwarded at san fdo delivery team dated Dec 21 2018, i believe that the delivery period is 2-3 days so for tomorrow, Dec 24 2018, is the maximum date for delivery. I assumed it will be delivered tomorrow. Thanks

R
R
Richard Wenceslao
US
Feb 09, 2019 1:37 am EST

Irekla ko po Yung taga hatid nyo Ng LBC remittance dito sa floridablanca, Pampanga sa akin po nka pangalan ung Pera pero ayaw nyng iparecieve sa akin, ayaw DN nya ipakita sa akin ung resibo, hndi ko po nkuha pangalan nya, mataba po sya na making two, sna po mtulungan nyo Ako, Richard wenceslao po name ko

K
K
KM Gozun
US
Mar 22, 2019 3:21 am EDT

Sobrang bastos ng customer service. kung alam ko lang d na ako nag pa ship. namasahe nalang ako para makuha yung item. express pero 1 month na.. palugi na ata LBC. sana si ate girl na bastos sa LBC mangyari sa nanay mo ung ginagawa mo pati sa anak mo,

A
A
Angelica Verano Botalon
US
Apr 02, 2019 2:58 am EDT

Kailan po maidedeliver yung order ko?
Nasa san fernando del hub na sya?
Pero nakalagay is Out of Delivery Zone?
Ano yun? Idedeliver nyo pa po ba?

View 0 more photos
L
L
Luningning Espineda
US
Jun 17, 2019 3:29 am EDT

Good day,

I checked my package last week and this is the latest update, "We tried to deliver your shipment but recipient's address cannot be located. Please get in touch with us through our official customer care channels."

I already made follow-ups at LBC Marquee Mall, Angeles City, Pampanga and informed them of the correct address. Up to now, no advise/update from your end. Hoping for your prompt action!

J
J
Jan Alberto
US
May 26, 2020 4:18 am EDT

Hello. I would just like to follow up my parcel.. lbc track says it has been on san fernando delivery team since may 20.. may 26 and no update.. "expect delivery within the day".. I need the item..

View 0 more photos
N
N
Nowel Ticsay
US
Jul 30, 2020 11:07 pm EDT

1week ng na forward sa lbc sn fdo yung package ko from iloilo.up to now walang update.how come kelan madedeliver sa lbc Floridablanca? tracking no.[protected]

D
D
Denn Carlo
US
Sep 23, 2020 8:32 pm EDT

Ganyan din samen pag san fernando delivery team na automatic hindi madedeliver. dito sa floridablanca pampanga

B
B
Billy Cabusao
US
Oct 07, 2020 10:34 pm EDT

Kailan dedeliver...ang lapit ng san fernando sa sta.rita..madali pang nakalabas sa custom kesa pag deliver sa pampanga...walang number na makontak, di man lNg mag ring. Paki update ang land line or cell no kaya para ma text..

View 0 more photos
G
G
Gerald Carlos
US
Apr 01, 2021 8:47 am EDT

Basta lbc matagal sakin nga ang tagal na eh ang bagal nila dapat hind na tinatangap nang lbc pag hind nahahatid kagad

W
W
Wyn David
US
Oct 09, 2021 10:17 am EDT

Wag na kayong mag LBC. Hindi nila hinahatid ang mga packages. Wala silang mga rider, sasabihin nila critical area, kahit hindi. San Fernando Pampanga lang ako, paanong critical ang area dito. Ang daming kong delivery sa shopee at lazada, pati na rin sa grab, bukod tanging sila lang ang hindi naghahatid ng package. Itatag ka nilang critical area. Wala ng laman ang warehouse nila, talo na sila ng ibang courier service kaya bulok na rin ang serbisyo nila.

C
C
CancelLBC
Arayat, PH
Jul 16, 2022 8:44 am EDT

Disgusting! LBC San fernando Pampanga Warehouse! Ilang araw na nasa Warehouse nyo yung mga shipment namin from US ang lapit lang ng San Fernando sa Arayat! Mas mabilis pa ang Customs Processing at Manila warehouse delivery. Walang Contact No. Email sa warehouse nyo! Never again sa LBC! NAKAKAINIS!

View 0 more photos
A
A
Ano na Lbc
US
Jul 19, 2022 8:34 pm EDT
Replying to comment of CancelLBC

na deliver na po ba sainyo?

A
A
Ano na Lbc
US
Jul 19, 2022 8:35 pm EDT

Ang tagal ah. Ilang araw na kami nag hihintay sa bahay.

N
N
.nik
US
Aug 08, 2022 7:04 am EDT

Hindi sila nag dedeliver agad, pati sumasagot sa calls. Wala namang attempt ng delivery pero ganyan ang nakatag. Maghapon kong hinihintay ang prcel ko.

View 0 more photos
N
N
.nik
US
Aug 08, 2022 7:06 am EDT

Walang attempt ng delivery at maghapon akong nasa bahay at naghihintay pero walang dumating. Nakakapagtaka dahil sa household namin may natanggap na sLbC din

View 0 more photos
F
F
Fernasa
US
Jul 23, 2023 11:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Our balikbayan box arrived at Manila warehouse on June 24th and was en route to San Fernando Pampanga delivery team on July 25th @ 02:31AM; however, it did not reach Pampanga warehouse (as per online tracking) not until we called LBC main number for inquiry on July 28th. And I think I know why that supposedly less than 2 hour trip from Manila to Pampanga took 3 days— because they were busy stealing precious items from the box and then resealed the bottom. I am very disappointed with LBC; I hope they can find out who is behind this pilferage. It can be anyone but I feel that this happened during the transit from Manila to San Fernando Pampanga warehouse. There is definitely a connivance among the staff.

View 0 more photos