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I enlisted the help from this company to facilitate a loan modification from BOA. Basically to help me lower my interest rate w/o a refinance. They claim to be staffed by attorneys and real estate consultants that work with all the major lenders on behalf of us (their clients). They also claim to have a money back guarantee (minus a $195 forensic loan audit fee). It all sounds sooooo legit, right? Well, as many others, I found out the hard way! I have been in this process since Nov. 2010 and untill about 3 weeks ago, I have been in contact with "my" underwriter Taylor Purpura. I received notice from BOA that I was denied my modification. I began contacting LHG to facilitate my refund and to my SUPRISE, I am unable to reach anybody. The phone numbers don't work now and noone will return any e-mails. I then started to do a little research online and came up with this page and read so many other complaints like mine. So, here I am; Up the creek and now looking for a re-placement paddle. Click on Detroit's Ruth to the Rescue has been contacted, I will also take my story to Fox 2's Hallof Shame and then on to Channel 7's action news team. Maybe, just maybe someone will listen to my story and investigate. I will not stop untill I get answers! and my refund (minus $195)
OMG, I can't believe I'm just finding this site! I am in the same boat as the rest of you. I sent in $1500 last Nov. and just received notice from my lender that I do not qualify. I have been trying to get a hold of the people at Legal Housing Group, namely Taylor P. and I can't get an answer. I'm totally on board with a class action suit. I will also be contacting the local media outlets (as soon as I am done with this post)
I agree with Not Happy 3! I had no idea John Ketzler was sole owner of Legal Housing Group. This company seems to run nation wide. Others on here are from diff. states (ie. New Jersey, North Carolina, Illinois and Florida!) FYI, to all out there still watching these posts, I submitted a formal complaint to the BBB. Don't know what good it would do, but it is a start. Ruth to the Rescue also knows our situation. Keeping my fingers crossed
I did forward it to our local NBC news station here in Detroit (thats Ruth), I will also be following up with Fox news and ABC news. Hopefully someone will see this as a worthy cause. BTW, my husband just informed me that he got a recommendation from a local radio show put on by Capital Mortgage Funding about the loan modification program from Legal Housing Group. Also...has anyone tried to send a written request for a refund? Thats what their website says to do. Just wondering?
Taylor, if you "truely" want to help the people that were scammed, out of thousands of dollars, then you would call the City of Warren local police dept. and report your former boss for fradulent activity. And then, when we as consumers decide to sue this company, you "may not" be caught in the crossfire and also be held accountable.
@Srobi: I searched for this Paul Alfonsi and I found one who is from here in MI. Taylor says that he is the "boss" and he is the one who collected our money. This is what i found:
Franklin United Non-profit Counseling Agency (manager is Paul Alfonsi)
Franklin United is a nationwide, non-profit financial education service dedicated to improving the economic stability of America citizens.
then, to all who are following this, I too received an e-mail from Taylor today (go figure?) She basically restated to me what I origionally e-mailed to her on 6/24. That BOA sent me a letter denying my modification and that she was out of the office for a few days (reason she didn't respond in a timely manner) She also commented on my complaint from this board and added that she would appeal my denial if I had any further info. Needless to say, I explained to her my dis-concern and asked again for my refund. NOWHERE in my e-mail did she mention anything at all about not working for the company anymore or being on unemployment. I'm going with: We are getting the run-a-round and noone wants to take responsibility. John K, the supposed attorney for them and Paul A or Paul White are also circle talking crooks.
I'm going to give an update from my side...*rest assured, the people mentioned in these posts are indeed reading them. *The BBB has gotten back to me reguarding my official complaint with them. *Taylor sent me another e-mail, stating that I needed to contact Paul (whatever his last name is) in reguards to my refund, she was NOT responsible for that. *All 3 major news outlets, here in Detroit, have been contacted about this. **At this time, my opinion is for everyone here to send a written letter to Paul requesting your money back guarantee. On the official legal housing group website, there is an address to send it to. If you look under the money back guarantee part, it will be there. I hope this helps?
Now, I still wonder if this is the same Paul that I found here? http://activerain.com/thedefector
I would guess that it is. Seems really simular, almost too simular.
On a side note, I sent an e-mail to the radio show for Capitol Mortgage Funding (heard on 97.1 on the weekends). That is where my husband got the recommendation for LHG. I questioned them on how they can endorse such a crooked business and what they can do to help us in seeking our refunds. I know it's not their fault that Paul took our money, but, bad press is like a scarlett letter.
New update...this just gets weirder the more I investigate. The website I listed above is for a media company that operates the largest and most active social network in the real estate space. Looks like Paul Alfonsi had advertised on here for a business called Franklin United. "Franklin United counselors don't work for your mortgage company. They are HUD-approved, knowledgeable and extremely helpful in assisting clients with all kinds of housing counseling services. We help people who are behind on payments, preparing to buy a home, or just starting to consider loans or mortgage products for the first time. We also help people considering borrowing against their home's equity."
They have a phone # listed to contact them and a website address (for Franklin United). the phone # is not for franklin united, it is for "Home of Pashmina" (WTF?) and the link to the website takes you to another domain? MikeMann. here is what I found on him...Mike Mann is the founder and chairman of Grassroots.org (501c3), a global network providing free services to non-profits and promoting social action. Basically, this means NOTHING! Circles. I called the # for home of pashmina and got a voice mail from a young sounding american man to leave a message for home of pashmina (I didn't leave a message) then I called back and got disconnected twice. I called back a 4th time, this time from my cell and a man with a strong Indian accent answered the phone. I asked about Frankiln United and he said I got the wrong phone #. [protected] is the # listed.
I have sent Capital Mortgage Funding 2 e-mail's reguarding this matter. I will now send another one to Harry Glanz. Also, I too received my last e-mail from Taylor on July 8th. This was in response to my e-mail calling her a liar. Pretty much she is claiming to work on her files for "free" and is no longer employeed for LHG. WHATEVER!
@ Not Happy, I was under the impression that John Ketlzer's office was in Auburn Hills? I'm confused &%$#@!
2 days ago, I received 2 calls from Harry Glanz, I wasn't there to talk to him, but, I did call back. He left me a message and wanted to talk to me about my "situation", he didn't go into details. Since then, I have heard nothing.
Looks like I'm going to now follow that link for the greivance commission and file a complaint with them too. If someone wants to find a date and time that would be good for everyone, I would be willing to meet and discuss legal action. Heck, we could even do a conference call or something like that.
Legal Housing Group is a subsidiary of National Housing Group, and it is based out of Nevada? I think?
I have filed complaints...and complaints and complaints! So far, they have done nothing for me. I just received word from the BBB that my complaint was closed b/c no one has responded to their numerous attempts at reaching them. They have closed up shop! Left the state? headed for the hills? Who knows. I know I was recommeded to them by a radio advice show from Capital Mortgage Funding. Of course CMF claims no affiliation with this company. I'm sure that is possibly true, but I took advice from a very reputable business and this has put me out $1500. Whoever else is reading these posts (ie: Paul White/Alfonsi, Taylor Purpura, John Ketzler, or the folks over at Capital Mortgage Funding) I may have stopped posting updates every other day, but rest assured, I have not stopped looking for answers and fighting for my refund. I have a Lawyer now. When I get answers, I will definately share them here for all of us who were scammed.
I just finished submitting my complaints with the IC3.gov and the FTC.gov. It had taken up a good portion of my day (phew). I really hope these things get us closer to resolving our issues. PLEASE, everyone else, register complaints with these websites!
Holy crap! I bet it is too!
Well, from my origional post back in 2011...we move forward to July 2013. I have never gotten any resolution in my case. The lawyer I was consulting was just as much of a [censored] bag as LHG. If any of the origional posters are still here and if anyone has had success with your claims, I would love to know.
I have made complaints to IC3.gov and to BBB so will see if they get this many complaints something should be done!
It is funny reading all these posts and finding I was too duped out of 1400, I would be willing to get involved with any actions taken against this company.
Another thing we all need to do! File a complaint with the Attorney General's office. They have a form specifically for Forclosure Rescue Complaints. I filed a complaint on 1/17/2012 and they have already responded. They are trying to collect as many complaints as they can. This could be our best way to eventually file a class action.
I was also scammed by these people. I even checked out this company with the BBB before we did business back in october of 2010. Taylor Pupura tries to be sincere, but I am not sure. I have lots of paperwork on this LHG company even the business filing with the state of Michigan. Many addresses for Taylor Pupura. I wonder if she is related to the Mike Pupura that I hear advertising on the radio for Insurance on 97.1fm. My mortgage servicer even asked me if I was still with LHG. I told her no, but if you have a good number for Taylor I would like to have it. They didn't. I also have lots of addresses for Paul Alfonsi none are any good. I would very much like to go after these people. I will file complaint with the States Attorney general. Still fighting the lender. If any have Ocwen as your servicer they are just as much crooks, and also located in Florida (coincidence?). You can also file formal complaints to State of Michigan at Department of Licensing and regulatory affairs Office of financial and insurance regulation. You can contact them if you are having problems with your Loan Servicer.
I was also a victim of these worthless people. I lost 1200 dollars at one of the worst times of my life. I lost my job and didn't want to loose my home. Taylor purpura and Bret amid on promised to be able to help. Don't know how these people sleep at night, people go to them because their at their lowest just to be robbed by LEGAL HOUSING GROUP!
We were also scammed by Taylor purpura and were are moving now due to the fact after they took our $1500 we were foreclosed on. I sent emails and made calls to Taylor they were never returned.
http://www.linkedin.com/pub/paul-alfonsi/15/407/75b
I just googled Paul Alfonsi and there is on in the Detroit Area on Linked in. I clicked on the company description and I'll bet it's the same guy! Just my gut talking-I've got no proof of course. Check it out!
Oh, and I posted too soon. The domain link for the company is for sale! Go figure!
I have also just sent another note to Ruth. We cannot let this thing die. We must move forward!
This man Paul Alfonsi aka Paul White is a murderer. He killed a woman in Royal Oak, MI. She was my friend! This is a terrible man. If anyone has information on his whereabouts please post. Thanks!
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