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CB Unauthorized Charges Review of LEVCO Pools
LEVCO Pools

LEVCO Pools review: Rip offs 3

D
Author of the review
7:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On May24th, Levco pools came to my home to check for a pool leak which they were responsible for since they did my pool closing in 2009. I was not informed of any fees nor was any work performed on my pool that day. When I called to ask regarding the fees, I was informed by a sales person that they had my credit card information on file from a prior transaction. Not only did they charge my credit card without doing any work, they left my pool a huge mess. They threw dirt and grime into my pool.

Horrible never use them !

Update by daguiar
Jul 22, 2010 7:50 pm EDT

On May24th, Levco pools came to my home to check for a pool leak which they were responsible for since they did my pool closing in 2009. I was not informed of any fees nor was any work performed on my pool that day. When I called to ask regarding the fees, I was informed by a sales person that they had my credit card information on file from a prior transaction. Not only did they charge my credit card without doing any work, they left my pool a huge mess. They threw dirt and grime into my pool.

Horrible never use them !

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R
R
Roy
US
1 comments
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Jul 23, 2010 1:25 pm EDT

They came to my home to diagnose a water leak and charged my credit card $500 without providing any services. I specifically asked if there would be charges for coming out and they told me no. Later they said they performed pool opening services -- total lies. Do not trust them.

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M
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MS70
Hillsborough, US
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Nov 17, 2010 3:00 am EST

You pay the BBB a fee for the A+ rating, it doesn't mean Anything! http://abclocal.go.com/wabc/story?section=news/investigators&id=7784351

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Shawn Nisse
Hillsborough, US
1 comments
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Jan 15, 2013 4:40 pm EST
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First of all let me strongly refute your posting. Whle we may not be perfect (we strive to be) We work VERY hard at providing our customers with outstanding services. This is underscored by the fact that we have an A+ rating by the NJ BBB along with a number of other awards for service (Angies List, Super Service Award 2011 & 2012, Talk of the Town Award 2011, Best Pool Company in Hillsborough, NJ 2011, etc). While I am not saying that this is the case in this instance, on several ocassions competitors have posted negative reviews to try and bismirch Levco's reputation. If in fact you beleive you have a legitimate complaint please feel free to contact me personally and I will be more than happy to address any issue that you may have. Shawn Nisse, President, Levco Pools Inc

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