Menu
For Business Write a review File a complaint
LG Electronics

LG Electronics review: LG refrigerator #LTCS20020S

S
Author of the review
11:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased Home Depot 1/23/2023 on 12/8/2023 fan broke and stopped cooling fridge. 2 days for Texh to come out who didn’t bring fan part even though knew that’s what it was. Took 6 days to get part and fix it. LG customer service is terrible. Have called and chatted many times during this. This past week trying to request food loss. Getting complete run around. Becky never processed the claim, Maggie put me on hold for 40min when I asked to speak to a supervisor have been dropped from calls and chats repeatedly. One minute I qualify and next minute came customer service rep tells me no I don’t. There major appliance can’t even last a year b4 breaking down and they won’t cover the loss not to mention the 2 days I had to take off. Will never buy LG again. I’ve heard this from many people about all of their products. Buyer beware terrible products customer and horrible customer service. They stuff is so bad they won’t even cover it themselves or else they would go out of business. Filed a complaint w BBB and will hit all social media platforms h til I get a resolution.

Claimed loss: $300

Desired outcome: Refund me the expenses it cost me due to inferior product and parts

Confidential Information Hidden: This section contains confidential information visible to verified LG Electronics representatives only. If you are affiliated with LG Electronics, please claim your business to access these details.

Update by Sff1269
Jan 10, 2024 11:55 am EST

Fridge didn’t even last a yr when fan broke. Repair took 6 days and lost over $200 in food that they refuse to cover saying it doesn’t fall under the year warranty? Seriously? Your $1,000 product can’t even last a year before breaking so what good is the yr warranty ?

Customer service is a joke wasted at least 4 hours on phone and chat to get run around in circles hung up on put on hold for 40 min. Maggie, Mel, Becky and tave in customer service are terrible. They don’t listen don’t help change their story and do not care won’t even transfer me to supervisors. Will never ever buy LG again. Others warned me how bad their products are as well as customer service. Buyer beware!

0 comments
Add a comment

More LG Electronics reviews & complaints

LG Electronics - faulty control board 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LG Electronics - lgmedsupply commits fraud! 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LG Electronics - Top load washer
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
LG Electronics - dented refrigerator delivered
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. LG Electronics Contacts

  2. LG Electronics phone numbers
    8800 200 7676
    8800 200 7676
    Click up if you have successfully reached LG Electronics by calling 8800 200 7676 phone number 0 0 users reported that they have successfully reached LG Electronics by calling 8800 200 7676 phone number Click down if you have unsuccessfully reached LG Electronics by calling 8800 200 7676 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling 8800 200 7676 phone number
    Russia
    +1 (800) 315-9999
    +1 (800) 315-9999
    Click up if you have successfully reached LG Electronics by calling +1 (800) 315-9999 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (800) 315-9999 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (800) 315-9999 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (800) 315-9999 phone number
    India
    800 545 454
    800 545 454
    Click up if you have successfully reached LG Electronics by calling 800 545 454 phone number 5 5 users reported that they have successfully reached LG Electronics by calling 800 545 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling 800 545 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling 800 545 454 phone number
    11%
    Confidence score
    South Africa
    80 054
    80 054
    Click up if you have successfully reached LG Electronics by calling 80 054 phone number 4 4 users reported that they have successfully reached LG Electronics by calling 80 054 phone number Click down if you have unsuccessfully reached LG Electronics by calling 80 054 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling 80 054 phone number
    33%
    Confidence score
    UAE
    +82 264 564 337
    +82 264 564 337
    Click up if you have successfully reached LG Electronics by calling +82 264 564 337 phone number 15 15 users reported that they have successfully reached LG Electronics by calling +82 264 564 337 phone number Click down if you have unsuccessfully reached LG Electronics by calling +82 264 564 337 phone number 11 11 users reported that they have UNsuccessfully reached LG Electronics by calling +82 264 564 337 phone number
    15%
    Confidence score
    Head Office, South Korea
    +1 (800) 243-0000
    +1 (800) 243-0000
    Click up if you have successfully reached LG Electronics by calling +1 (800) 243-0000 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (800) 243-0000 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (800) 243-0000 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (800) 243-0000 phone number
    United States
    +44 344 847 5454
    +44 344 847 5454
    Click up if you have successfully reached LG Electronics by calling +44 344 847 5454 phone number 3 3 users reported that they have successfully reached LG Electronics by calling +44 344 847 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +44 344 847 5454 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling +44 344 847 5454 phone number
    United Kingdom
    +61 130 054 2273
    +61 130 054 2273
    Click up if you have successfully reached LG Electronics by calling +61 130 054 2273 phone number 5 5 users reported that they have successfully reached LG Electronics by calling +61 130 054 2273 phone number Click down if you have unsuccessfully reached LG Electronics by calling +61 130 054 2273 phone number 6 6 users reported that they have UNsuccessfully reached LG Electronics by calling +61 130 054 2273 phone number
    Australia
    +1 (888) 542-2623
    +1 (888) 542-2623
    Click up if you have successfully reached LG Electronics by calling +1 (888) 542-2623 phone number 0 0 users reported that they have successfully reached LG Electronics by calling +1 (888) 542-2623 phone number Click down if you have unsuccessfully reached LG Electronics by calling +1 (888) 542-2623 phone number 0 0 users reported that they have UNsuccessfully reached LG Electronics by calling +1 (888) 542-2623 phone number
    Canada
    +43 800 080 040
    +43 800 080 040
    Click up if you have successfully reached LG Electronics by calling +43 800 080 040 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +43 800 080 040 phone number Click down if you have unsuccessfully reached LG Electronics by calling +43 800 080 040 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +43 800 080 040 phone number
    33%
    Confidence score
    Austria
    +32 15 200 255
    +32 15 200 255
    Click up if you have successfully reached LG Electronics by calling +32 15 200 255 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +32 15 200 255 phone number Click down if you have unsuccessfully reached LG Electronics by calling +32 15 200 255 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +32 15 200 255 phone number
    60%
    Confidence score
    Belgium
    +42 810 555 810
    +42 810 555 810
    Click up if you have successfully reached LG Electronics by calling +42 810 555 810 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +42 810 555 810 phone number Click down if you have unsuccessfully reached LG Electronics by calling +42 810 555 810 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +42 810 555 810 phone number
    14%
    Confidence score
    Czech Rebuplic
    +45 78 796 454
    +45 78 796 454
    Click up if you have successfully reached LG Electronics by calling +45 78 796 454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +45 78 796 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +45 78 796 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling +45 78 796 454 phone number
    Denmark
    +49 180 611 5411
    +49 180 611 5411
    Click up if you have successfully reached LG Electronics by calling +49 180 611 5411 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +49 180 611 5411 phone number Click down if you have unsuccessfully reached LG Electronics by calling +49 180 611 5411 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +49 180 611 5411 phone number
    Germany
    +358 80 005 454
    +358 80 005 454
    Click up if you have successfully reached LG Electronics by calling +358 80 005 454 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +358 80 005 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +358 80 005 454 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +358 80 005 454 phone number
    33%
    Confidence score
    Finland
    +39 199 600 099
    +39 199 600 099
    Click up if you have successfully reached LG Electronics by calling +39 199 600 099 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +39 199 600 099 phone number Click down if you have unsuccessfully reached LG Electronics by calling +39 199 600 099 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +39 199 600 099 phone number
    Italy
    +31 900 543 5454
    +31 900 543 5454
    Click up if you have successfully reached LG Electronics by calling +31 900 543 5454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +31 900 543 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +31 900 543 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +31 900 543 5454 phone number
    33%
    Confidence score
    Netherlands
    +47 81 569 154
    +47 81 569 154
    Click up if you have successfully reached LG Electronics by calling +47 81 569 154 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +47 81 569 154 phone number Click down if you have unsuccessfully reached LG Electronics by calling +47 81 569 154 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +47 81 569 154 phone number
    Norway
    +351 808 785 454
    +351 808 785 454
    Click up if you have successfully reached LG Electronics by calling +351 808 785 454 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +351 808 785 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +351 808 785 454 phone number 4 4 users reported that they have UNsuccessfully reached LG Electronics by calling +351 808 785 454 phone number
    Portugal
    +34 963 050 500
    +34 963 050 500
    Click up if you have successfully reached LG Electronics by calling +34 963 050 500 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +34 963 050 500 phone number Click down if you have unsuccessfully reached LG Electronics by calling +34 963 050 500 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +34 963 050 500 phone number
    Spain
    +46 770 545 454
    +46 770 545 454
    Click up if you have successfully reached LG Electronics by calling +46 770 545 454 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +46 770 545 454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +46 770 545 454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +46 770 545 454 phone number
    33%
    Confidence score
    Sweden
    +86 400 819 9999
    +86 400 819 9999
    Click up if you have successfully reached LG Electronics by calling +86 400 819 9999 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +86 400 819 9999 phone number Click down if you have unsuccessfully reached LG Electronics by calling +86 400 819 9999 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +86 400 819 9999 phone number
    China
    +852 35 437 777
    +852 35 437 777
    Click up if you have successfully reached LG Electronics by calling +852 35 437 777 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +852 35 437 777 phone number Click down if you have unsuccessfully reached LG Electronics by calling +852 35 437 777 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +852 35 437 777 phone number
    Hong Kong
    +81 120 813 023
    +81 120 813 023
    Click up if you have successfully reached LG Electronics by calling +81 120 813 023 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +81 120 813 023 phone number Click down if you have unsuccessfully reached LG Electronics by calling +81 120 813 023 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +81 120 813 023 phone number
    Japan
    +65 65 120 555
    +65 65 120 555
    Click up if you have successfully reached LG Electronics by calling +65 65 120 555 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +65 65 120 555 phone number Click down if you have unsuccessfully reached LG Electronics by calling +65 65 120 555 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +65 65 120 555 phone number
    Singapore
    +966 800 244 2929
    +966 800 244 2929
    Click up if you have successfully reached LG Electronics by calling +966 800 244 2929 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +966 800 244 2929 phone number Click down if you have unsuccessfully reached LG Electronics by calling +966 800 244 2929 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +966 800 244 2929 phone number
    Saudi Arabia
    +90 444 6543
    +90 444 6543
    Click up if you have successfully reached LG Electronics by calling +90 444 6543 phone number 2 2 users reported that they have successfully reached LG Electronics by calling +90 444 6543 phone number Click down if you have unsuccessfully reached LG Electronics by calling +90 444 6543 phone number 2 2 users reported that they have UNsuccessfully reached LG Electronics by calling +90 444 6543 phone number
    Turkey
    +54 800 888 5454
    +54 800 888 5454
    Click up if you have successfully reached LG Electronics by calling +54 800 888 5454 phone number 3 3 users reported that they have successfully reached LG Electronics by calling +54 800 888 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +54 800 888 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +54 800 888 5454 phone number
    50%
    Confidence score
    Argentina
    +55 800 707 5454
    +55 800 707 5454
    Click up if you have successfully reached LG Electronics by calling +55 800 707 5454 phone number 1 1 users reported that they have successfully reached LG Electronics by calling +55 800 707 5454 phone number Click down if you have unsuccessfully reached LG Electronics by calling +55 800 707 5454 phone number 1 1 users reported that they have UNsuccessfully reached LG Electronics by calling +55 800 707 5454 phone number
    Brazil
    +52 53 211 919
    +52 53 211 919
    Click up if you have successfully reached LG Electronics by calling +52 53 211 919 phone number 4 4 users reported that they have successfully reached LG Electronics by calling +52 53 211 919 phone number Click down if you have unsuccessfully reached LG Electronics by calling +52 53 211 919 phone number 3 3 users reported that they have UNsuccessfully reached LG Electronics by calling +52 53 211 919 phone number
    14%
    Confidence score
    Mexico
    More phone numbers
  3. LG Electronics emails
  4. LG Electronics address
    LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea (South)
  5. LG Electronics social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all LG Electronics contacts
LG Electronics Category
LG Electronics is ranked 4 among 125 companies in the Consumer Electronics category