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CB Consumer Electronics LG Electronics LG side by side refer with dual ice maker.
LG Electronics

LG Electronics review: LG side by side refer with dual ice maker.

E
Author of the review
12:23 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

For some time now I have been without the round ice maker in my refer, it worked for about 9 months or so then suddenly quit and has not worked since.

Yes before you ask two things. First the filter was changed at the prescribed interval, each time purchasing the recommended LT1000P. Second the ice maker in the door is working and has always worked, I spent extra money to get the round ice because I liked it so much. But now you can have you refer back as far as I'm concerned and I will purchase on that works longer than just a few months.

Oh yes I did contact LG back Oct 17 2023 I was connected to a bright young man and we spent what seemed like an hour on the phone testing and re-testing everything about the round ice maker. The technician informed me that the unit that makes the round ice was defective and he would arrange form me to get a new one in the mail. He sent me this IP address so I could down load the necessary steps and software.

As of this date I have not received the new round ice maker or any other contact from LG. If this is the way you people do business I will let everyone know not to purchase you products, why because support is no exist.

Ed Galley

[protected]@twc.com

[protected]

Desired outcome: Fix my refrigerator so the round ice make works.

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