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Libra Mattress

Libra Mattress review: Want the mattress to be replaced 1

J
Author of the review
2:21 pm EST
Review updated:
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I bought 2 Libra MMM5 Mattress 35X72X6 on 17.2.2022 from New Ganga Handloom, Vijay Chowk, Laxminagar, Delhi-110092.

After some time, I got sagging problem in mattresses.

I complained to shop owner and to customer care in October 2022. After 15-20 days, one person Mr. Pramod from Libra came to my home.

He checked mattress problem, verified mattress guarantee card/bill and was OK with all.

He told us that he will forward the request for Libra MMM5 mattress replacement and will get the same brand within a week, but till date the mattresses have not been replaced.

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J
J
jaschhabra
delhi, IN
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Jan 01, 2023 2:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I bought 2 Libra MMM5 Mattress 35X72X6 on 17.2.2022 from New Ganga Handloom, Vijay Chowk, Laxminagar, Delhi-110092.

After some time, I got sagging problem in mattresses.

I complained to shop owner and to customer care in October 2022. After 15-20 days, one person Mr. Pramod from Libra came to my home.

He checked mattress problem, verified mattress guarantee card/bill and was OK with all.

He told us that he will forward the request for Libra MMM5 mattress replacement and will get the same brand within a week, but till date the mattresses have not been replaced.