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CB Networking Linksys Customer service from order error. ORDER LECP00014510
Linksys

Linksys review: Customer service from order error. ORDER LECP00014510

N
Author of the review
10:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I got on chat to ask a question about my old Link sys router. They told me it was too old to update but they had a great deal for me. The gal doubled the order so the price was $480. I didn’t catch it before paying. She says oh it has happened before don’t worry. Do t you just want to keep 2? One for upstairs and one for down? No it’s too expensive. No problem I can cancel. Two hours later, I’m sorry I can’t do anything right now but no worries we will cancel it.

Day 2 I receive an email that it shipped. I get back on chat as I can’t find any other way on the website. Oh we can still cancel it don’t worry. We will cancel and send you an email.

Evening of day 3- it shipped. Just refuse it or send back (at my expense). It will take another 30 days for refund. No apology. No remorse.

We aren’t talking $50. It is $480. This is unacceptable and ridiculous. The worst customer service I have ever experienced.

Claimed loss: $480

Desired outcome: Refund NOW

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  1. Linksys Contacts

  2. Linksys phone numbers
    1800 605 971
    1800 605 971
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    Australia
    8800 200 0902
    8800 200 0902
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    Russia
    +1 (800) 419-8899
    +1 (800) 419-8899
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    India
    1800 812 358
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    Malaysia
    1800 1114 1695
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    Philippines
    1800 4920
    1800 4920
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    Vietnam
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    Mexico
    +1 (800) 326-7114
    +1 (800) 326-7114
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    USA and Canada
    +44 203 027 4625
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    United Kingdom
    +353 15 245 362
    +353 15 245 362
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    Ireland
    +64 800 441 528
    +64 800 441 528
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    New Zealand
    +43 120 609 1158
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    Austria
    +32 22 008 298
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    Belgium
    +359 800 116 4475
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    Bulgaria
    +45 43 682 210
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    Denmark
    +358 972 519 251
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    Finland
    +33 800 948 660
    +33 800 948 660
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    France
    +49 691 7077 6717
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    Germany
    +30 800 4414 6694
    +30 800 4414 6694
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    Greece
    +36 617 779 259
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    Hungary
    +39 291 483 373
    +39 291 483 373
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    Italy
    +31 202 061 522
    +31 202 061 522
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    Netherlands
    +47 24 159 849
    +47 24 159 849
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    Norway
    +48 223 060 070
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    Portugal
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    Romania
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    Spain
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    Sweden
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    Switzerland
    +90 212 888 1494
    +90 212 888 1494
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    Turkey
    +86 400 618 9612
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    China
    +852 800 901 205
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    Hong Kong
    +966 800 844 5905
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    Saudi Arabia
    +65 800 120 4280
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    Singapore
    +27 214 273 086
    +27 214 273 086
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    South Africa
    +66 922 734 111
    +66 922 734 111
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    Thailand
    +971 44 556 801
    +971 44 556 801
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    Confidence score
    UAE
    +54 800 666 1771
    +54 800 666 1771
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    100%
    Confidence score
    Argentina
    +55 40 033 316
    +55 40 033 316
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    100%
    Confidence score
    Brazil
    More phone numbers
  3. Linksys emails
  4. Linksys address
    121 Theory Drive, Irvine, California, 92617, United States
  5. Linksys social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
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