Menu
For Business Write a review File a complaint
CB Networking Linksys Customer service from order error. ORDER LECP00014510
Linksys

Linksys review: Customer service from order error. ORDER LECP00014510

N
Author of the review
10:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I got on chat to ask a question about my old Link sys router. They told me it was too old to update but they had a great deal for me. The gal doubled the order so the price was $480. I didn’t catch it before paying. She says oh it has happened before don’t worry. Do t you just want to keep 2? One for upstairs and one for down? No it’s too expensive. No problem I can cancel. Two hours later, I’m sorry I can’t do anything right now but no worries we will cancel it.

Day 2 I receive an email that it shipped. I get back on chat as I can’t find any other way on the website. Oh we can still cancel it don’t worry. We will cancel and send you an email.

Evening of day 3- it shipped. Just refuse it or send back (at my expense). It will take another 30 days for refund. No apology. No remorse.

We aren’t talking $50. It is $480. This is unacceptable and ridiculous. The worst customer service I have ever experienced.

Claimed loss: $480

Desired outcome: Refund NOW

Confidential Information Hidden: This section contains confidential information visible to verified Linksys representatives only. If you are affiliated with Linksys, please claim your business to access these details.

0 comments
Add a comment

More Linksys reviews & complaints

Linksys - support scam 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Linksys - Unsupported Drivers 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Linksys - Fraud alert 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Linksys - Fraud and illegal activity 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Linksys - They screw you on the warranty 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Linksys Contacts

  2. Linksys phone numbers
    1800 605 971
    1800 605 971
    Click up if you have successfully reached Linksys by calling 1800 605 971 phone number 2 2 users reported that they have successfully reached Linksys by calling 1800 605 971 phone number Click down if you have unsuccessfully reached Linksys by calling 1800 605 971 phone number 5 5 users reported that they have UNsuccessfully reached Linksys by calling 1800 605 971 phone number
    50%
    Confidence score
    Australia
    8800 200 0902
    8800 200 0902
    Click up if you have successfully reached Linksys by calling 8800 200 0902 phone number 1 1 users reported that they have successfully reached Linksys by calling 8800 200 0902 phone number Click down if you have unsuccessfully reached Linksys by calling 8800 200 0902 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling 8800 200 0902 phone number
    100%
    Confidence score
    Russia
    +1 (800) 419-8899
    +1 (800) 419-8899
    Click up if you have successfully reached Linksys by calling +1 (800) 419-8899 phone number 0 0 users reported that they have successfully reached Linksys by calling +1 (800) 419-8899 phone number Click down if you have unsuccessfully reached Linksys by calling +1 (800) 419-8899 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +1 (800) 419-8899 phone number
    India
    1800 812 358
    1800 812 358
    Click up if you have successfully reached Linksys by calling 1800 812 358 phone number 1 1 users reported that they have successfully reached Linksys by calling 1800 812 358 phone number Click down if you have unsuccessfully reached Linksys by calling 1800 812 358 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling 1800 812 358 phone number
    100%
    Confidence score
    Malaysia
    1800 1114 1695
    1800 1114 1695
    Click up if you have successfully reached Linksys by calling 1800 1114 1695 phone number 1 1 users reported that they have successfully reached Linksys by calling 1800 1114 1695 phone number Click down if you have unsuccessfully reached Linksys by calling 1800 1114 1695 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling 1800 1114 1695 phone number
    100%
    Confidence score
    Philippines
    1800 4920
    1800 4920
    Click up if you have successfully reached Linksys by calling 1800 4920 phone number 1 1 users reported that they have successfully reached Linksys by calling 1800 4920 phone number Click down if you have unsuccessfully reached Linksys by calling 1800 4920 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling 1800 4920 phone number
    100%
    Confidence score
    Vietnam
    +1 (800) 681-1811
    +1 (800) 681-1811
    Click up if you have successfully reached Linksys by calling +1 (800) 681-1811 phone number 0 0 users reported that they have successfully reached Linksys by calling +1 (800) 681-1811 phone number Click down if you have unsuccessfully reached Linksys by calling +1 (800) 681-1811 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +1 (800) 681-1811 phone number
    Mexico
    +1 (800) 326-7114
    +1 (800) 326-7114
    Click up if you have successfully reached Linksys by calling +1 (800) 326-7114 phone number 0 0 users reported that they have successfully reached Linksys by calling +1 (800) 326-7114 phone number Click down if you have unsuccessfully reached Linksys by calling +1 (800) 326-7114 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +1 (800) 326-7114 phone number
    USA and Canada
    +44 203 027 4625
    +44 203 027 4625
    Click up if you have successfully reached Linksys by calling +44 203 027 4625 phone number 1 1 users reported that they have successfully reached Linksys by calling +44 203 027 4625 phone number Click down if you have unsuccessfully reached Linksys by calling +44 203 027 4625 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +44 203 027 4625 phone number
    100%
    Confidence score
    United Kingdom
    +353 15 245 362
    +353 15 245 362
    Click up if you have successfully reached Linksys by calling +353 15 245 362 phone number 1 1 users reported that they have successfully reached Linksys by calling +353 15 245 362 phone number Click down if you have unsuccessfully reached Linksys by calling +353 15 245 362 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +353 15 245 362 phone number
    100%
    Confidence score
    Ireland
    +64 800 441 528
    +64 800 441 528
    Click up if you have successfully reached Linksys by calling +64 800 441 528 phone number 1 1 users reported that they have successfully reached Linksys by calling +64 800 441 528 phone number Click down if you have unsuccessfully reached Linksys by calling +64 800 441 528 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +64 800 441 528 phone number
    100%
    Confidence score
    New Zealand
    +43 120 609 1158
    +43 120 609 1158
    Click up if you have successfully reached Linksys by calling +43 120 609 1158 phone number 1 1 users reported that they have successfully reached Linksys by calling +43 120 609 1158 phone number Click down if you have unsuccessfully reached Linksys by calling +43 120 609 1158 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +43 120 609 1158 phone number
    100%
    Confidence score
    Austria
    +32 22 008 298
    +32 22 008 298
    Click up if you have successfully reached Linksys by calling +32 22 008 298 phone number 1 1 users reported that they have successfully reached Linksys by calling +32 22 008 298 phone number Click down if you have unsuccessfully reached Linksys by calling +32 22 008 298 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +32 22 008 298 phone number
    100%
    Confidence score
    Belgium
    +359 800 116 4475
    +359 800 116 4475
    Click up if you have successfully reached Linksys by calling +359 800 116 4475 phone number 1 1 users reported that they have successfully reached Linksys by calling +359 800 116 4475 phone number Click down if you have unsuccessfully reached Linksys by calling +359 800 116 4475 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +359 800 116 4475 phone number
    100%
    Confidence score
    Bulgaria
    +45 43 682 210
    +45 43 682 210
    Click up if you have successfully reached Linksys by calling +45 43 682 210 phone number 1 1 users reported that they have successfully reached Linksys by calling +45 43 682 210 phone number Click down if you have unsuccessfully reached Linksys by calling +45 43 682 210 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +45 43 682 210 phone number
    100%
    Confidence score
    Denmark
    +358 972 519 251
    +358 972 519 251
    Click up if you have successfully reached Linksys by calling +358 972 519 251 phone number 1 1 users reported that they have successfully reached Linksys by calling +358 972 519 251 phone number Click down if you have unsuccessfully reached Linksys by calling +358 972 519 251 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +358 972 519 251 phone number
    100%
    Confidence score
    Finland
    +33 800 948 660
    +33 800 948 660
    Click up if you have successfully reached Linksys by calling +33 800 948 660 phone number 1 1 users reported that they have successfully reached Linksys by calling +33 800 948 660 phone number Click down if you have unsuccessfully reached Linksys by calling +33 800 948 660 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +33 800 948 660 phone number
    100%
    Confidence score
    France
    +49 691 7077 6717
    +49 691 7077 6717
    Click up if you have successfully reached Linksys by calling +49 691 7077 6717 phone number 1 1 users reported that they have successfully reached Linksys by calling +49 691 7077 6717 phone number Click down if you have unsuccessfully reached Linksys by calling +49 691 7077 6717 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +49 691 7077 6717 phone number
    100%
    Confidence score
    Germany
    +30 800 4414 6694
    +30 800 4414 6694
    Click up if you have successfully reached Linksys by calling +30 800 4414 6694 phone number 1 1 users reported that they have successfully reached Linksys by calling +30 800 4414 6694 phone number Click down if you have unsuccessfully reached Linksys by calling +30 800 4414 6694 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +30 800 4414 6694 phone number
    100%
    Confidence score
    Greece
    +36 617 779 259
    +36 617 779 259
    Click up if you have successfully reached Linksys by calling +36 617 779 259 phone number 1 1 users reported that they have successfully reached Linksys by calling +36 617 779 259 phone number Click down if you have unsuccessfully reached Linksys by calling +36 617 779 259 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +36 617 779 259 phone number
    100%
    Confidence score
    Hungary
    +39 291 483 373
    +39 291 483 373
    Click up if you have successfully reached Linksys by calling +39 291 483 373 phone number 1 1 users reported that they have successfully reached Linksys by calling +39 291 483 373 phone number Click down if you have unsuccessfully reached Linksys by calling +39 291 483 373 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +39 291 483 373 phone number
    100%
    Confidence score
    Italy
    +31 202 061 522
    +31 202 061 522
    Click up if you have successfully reached Linksys by calling +31 202 061 522 phone number 1 1 users reported that they have successfully reached Linksys by calling +31 202 061 522 phone number Click down if you have unsuccessfully reached Linksys by calling +31 202 061 522 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +31 202 061 522 phone number
    100%
    Confidence score
    Netherlands
    +47 24 159 849
    +47 24 159 849
    Click up if you have successfully reached Linksys by calling +47 24 159 849 phone number 1 1 users reported that they have successfully reached Linksys by calling +47 24 159 849 phone number Click down if you have unsuccessfully reached Linksys by calling +47 24 159 849 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +47 24 159 849 phone number
    100%
    Confidence score
    Norway
    +48 223 060 070
    +48 223 060 070
    Click up if you have successfully reached Linksys by calling +48 223 060 070 phone number 1 1 users reported that they have successfully reached Linksys by calling +48 223 060 070 phone number Click down if you have unsuccessfully reached Linksys by calling +48 223 060 070 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +48 223 060 070 phone number
    100%
    Confidence score
    Poland
    +351 217 616 222
    +351 217 616 222
    Click up if you have successfully reached Linksys by calling +351 217 616 222 phone number 1 1 users reported that they have successfully reached Linksys by calling +351 217 616 222 phone number Click down if you have unsuccessfully reached Linksys by calling +351 217 616 222 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +351 217 616 222 phone number
    100%
    Confidence score
    Portugal
    +40 800 833 054
    +40 800 833 054
    Click up if you have successfully reached Linksys by calling +40 800 833 054 phone number 1 1 users reported that they have successfully reached Linksys by calling +40 800 833 054 phone number Click down if you have unsuccessfully reached Linksys by calling +40 800 833 054 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +40 800 833 054 phone number
    100%
    Confidence score
    Romania
    +34 902 027 997
    +34 902 027 997
    Click up if you have successfully reached Linksys by calling +34 902 027 997 phone number 1 1 users reported that they have successfully reached Linksys by calling +34 902 027 997 phone number Click down if you have unsuccessfully reached Linksys by calling +34 902 027 997 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +34 902 027 997 phone number
    100%
    Confidence score
    Spain
    +46 851 761 668
    +46 851 761 668
    Click up if you have successfully reached Linksys by calling +46 851 761 668 phone number 1 1 users reported that they have successfully reached Linksys by calling +46 851 761 668 phone number Click down if you have unsuccessfully reached Linksys by calling +46 851 761 668 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +46 851 761 668 phone number
    100%
    Confidence score
    Sweden
    +41 445 118 237
    +41 445 118 237
    Click up if you have successfully reached Linksys by calling +41 445 118 237 phone number 1 1 users reported that they have successfully reached Linksys by calling +41 445 118 237 phone number Click down if you have unsuccessfully reached Linksys by calling +41 445 118 237 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +41 445 118 237 phone number
    100%
    Confidence score
    Switzerland
    +90 212 888 1494
    +90 212 888 1494
    Click up if you have successfully reached Linksys by calling +90 212 888 1494 phone number 1 1 users reported that they have successfully reached Linksys by calling +90 212 888 1494 phone number Click down if you have unsuccessfully reached Linksys by calling +90 212 888 1494 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +90 212 888 1494 phone number
    100%
    Confidence score
    Turkey
    +86 400 618 9612
    +86 400 618 9612
    Click up if you have successfully reached Linksys by calling +86 400 618 9612 phone number 1 1 users reported that they have successfully reached Linksys by calling +86 400 618 9612 phone number Click down if you have unsuccessfully reached Linksys by calling +86 400 618 9612 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +86 400 618 9612 phone number
    100%
    Confidence score
    China
    +852 800 901 205
    +852 800 901 205
    Click up if you have successfully reached Linksys by calling +852 800 901 205 phone number 1 1 users reported that they have successfully reached Linksys by calling +852 800 901 205 phone number Click down if you have unsuccessfully reached Linksys by calling +852 800 901 205 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +852 800 901 205 phone number
    100%
    Confidence score
    Hong Kong
    +966 800 844 5905
    +966 800 844 5905
    Click up if you have successfully reached Linksys by calling +966 800 844 5905 phone number 1 1 users reported that they have successfully reached Linksys by calling +966 800 844 5905 phone number Click down if you have unsuccessfully reached Linksys by calling +966 800 844 5905 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +966 800 844 5905 phone number
    100%
    Confidence score
    Saudi Arabia
    +65 800 120 4280
    +65 800 120 4280
    Click up if you have successfully reached Linksys by calling +65 800 120 4280 phone number 1 1 users reported that they have successfully reached Linksys by calling +65 800 120 4280 phone number Click down if you have unsuccessfully reached Linksys by calling +65 800 120 4280 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +65 800 120 4280 phone number
    100%
    Confidence score
    Singapore
    +27 214 273 086
    +27 214 273 086
    Click up if you have successfully reached Linksys by calling +27 214 273 086 phone number 1 1 users reported that they have successfully reached Linksys by calling +27 214 273 086 phone number Click down if you have unsuccessfully reached Linksys by calling +27 214 273 086 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +27 214 273 086 phone number
    100%
    Confidence score
    South Africa
    +66 922 734 111
    +66 922 734 111
    Click up if you have successfully reached Linksys by calling +66 922 734 111 phone number 1 1 users reported that they have successfully reached Linksys by calling +66 922 734 111 phone number Click down if you have unsuccessfully reached Linksys by calling +66 922 734 111 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +66 922 734 111 phone number
    100%
    Confidence score
    Thailand
    +971 44 556 801
    +971 44 556 801
    Click up if you have successfully reached Linksys by calling +971 44 556 801 phone number 1 1 users reported that they have successfully reached Linksys by calling +971 44 556 801 phone number Click down if you have unsuccessfully reached Linksys by calling +971 44 556 801 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +971 44 556 801 phone number
    100%
    Confidence score
    UAE
    +54 800 666 1771
    +54 800 666 1771
    Click up if you have successfully reached Linksys by calling +54 800 666 1771 phone number 1 1 users reported that they have successfully reached Linksys by calling +54 800 666 1771 phone number Click down if you have unsuccessfully reached Linksys by calling +54 800 666 1771 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +54 800 666 1771 phone number
    100%
    Confidence score
    Argentina
    +55 40 033 316
    +55 40 033 316
    Click up if you have successfully reached Linksys by calling +55 40 033 316 phone number 1 1 users reported that they have successfully reached Linksys by calling +55 40 033 316 phone number Click down if you have unsuccessfully reached Linksys by calling +55 40 033 316 phone number 0 0 users reported that they have UNsuccessfully reached Linksys by calling +55 40 033 316 phone number
    100%
    Confidence score
    Brazil
    More phone numbers
  3. Linksys emails
  4. Linksys address
    121 Theory Drive, Irvine, California, 92617, United States
  5. Linksys social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Linksys Category
Linksys is ranked 2 among 11 companies in the Networking category