When buying my kitten from them I had to sign a contract stating that I would only receive my cats pedigree papers after she had been spayed. I knew that some breeders did this and as I wasn't wanting to breed her I agreed.
I got my kitten spayed at 6 months, and sent the proof to them via email. After some time i had not received anything so sent another email. I also contacted them over facebook and got no reply. I have now sent a number of emails and facebook messages and have just been ignored. I am currently looking into taking it further! I think its absolutely shocking considering they have been breeders for years and I would not reccommend anyone to go here!
The complaint has been investigated and resolved to the customer’s satisfaction.