Loom’s earns a 4.2-star rating from 4 reviews, showing that the majority of users are very satisfied with video communication platform.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Mixed Experience with Loom
As someone who has used Loom for a while now, I have had a mixed experience with the platform. On one hand, the screen recording feature is quite handy and easy to use, allowing me to create informative videos for my team. However, I have encountered several technical issues, such as videos getting cropped automatically or the software lagging constantly. The customer support, unfortunately, has not been very helpful in resolving these issues. Overall, while Loom has its benefits, the inconsistent performance and lackluster support have left me feeling frustrated at times.
-
Pros
- Quick, intuitive video messaging
- Seamless integration with tools
- High-quality screen & cam recording
- Robust analytics for viewer insights
- Efficient team collaboration features
-
Cons
- Limited editing features post-recording
- Privacy concerns with video sharing
- No live streaming functionality
- Potential for reduced in-person communication
Loom Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Loom, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Loom Legit?
Loom earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Loom has registered the domain name for loom.com for more than one year, which may indicate stability and longevity.
Loom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Loom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Loom.com you are considering visiting, which is associated with Loom, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Loom as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Loom website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About Loom
Here is a comprehensive guide on how to file a complaint or review about Loom on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create one to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Loom in the 'Complaint Title' section. Be concise and clear about the problem you are facing.
4. Detailing the Experience:
- Provide detailed information about your experience with Loom. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Loom.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included to effectively communicate your concerns.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Loom on ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any progress or resolutions regarding your issue with Loom.
Follow these steps to effectively file a complaint or review about Loom on ComplaintsBoard.com.
-
Loom Contacts
-
Loom emailslauren@loom.com99%Confidence score: 99%vinay@loom.com99%Confidence score: 99%Executivenicolette@loom.com98%Confidence score: 98%copyright@loom.com97%Confidence score: 97%Legalsecurity@loom.com97%Confidence score: 97%Support
-
Loom social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
QaraLogic.com
1 review
encord.com
1 review
hiSky
1 review
GEN UK
1 review
Tubelator.com
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!