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MagsForLess.com

MagsForLess.com review: Buyers beware! 131

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Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a renewal of my Sports Illustrated subscription on March 9, 2006 since it was to expire by July, 2006. Sports Illustrated has no record of being contacted about this renewal.

I have emailed this company several times and have received no response. The phone number listed above is an answering machine which gives the following message: “Thank you for calling. Goodbye.”

According to the New York Better Business Bureau, there have been several complaints vs. this firm. In checking opinions.com, numerous people have also complained about not receiving their subscriptions. BUYERS BEWARE! At this point, all I want is my money back.

S. R.

Details:

magazine subscription serviceMagsForLess.com

location: 41 West 72nd Street, 10G
New York, NY 10023
Phone: [protected]
Fax: [protected]

detailed complaint

Order ID:
131480

Order Status:
Order Completed

Date Ordered:
Thu 09 Mar 2006

131 comments
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rek
Jun 05, 2007 4:43 pm EDT

I mean i agree but the number in incorrect.

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fake, US
Jun 05, 2007 5:25 pm EDT

Add my name as well but there may be some hope. I actually spoke to each publisher (5) and they told me to fax in any documentation regarding the purchase. I faxed in e-mails, credit card statement, etc. So far (3) out of the (5) will honor the subscriptions. The other two are up in the air. The ones that did were Golf Digest, GQ and Men's Fitness. Hope this helps. Don't give up, just try every avenue possible.

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Shawn X. Zhan
Jun 07, 2007 1:49 pm EDT

My order_id is : 259001 and I have three years subscription for Popular Sciences Magazine since Jan. 3, 2007. However, I have not received the magazine yet.

Shawn

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Joe
Jun 12, 2007 12:00 am EDT

Do Not Buy From This Company! I have read several complaints and mine is typical. I ordered $31 in magazines in mid Feb 2007. When they didn't come after many weeks I sent an email. They asked me to be patient and that they would arrive soon. This ploy worked to get them past the date when I could dispute the credit card charge. Since then they have ignored my repeated emails.

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Rita A Sek
Jun 16, 2007 1:40 pm EDT

I have been trying to get Discover and Cruise Travel from these shysters. I ordered 4 mags in total and received 2. The Cruise Travel they said was an error in Processing-- Still no copies. This is going on since September 2006. Other mag is Discover, since January 2007. Repeated inquiries on both have gone unanswered. Their website Customer Support will not give you access to any info on your complaints. It always says you need to LOGON but try as you may you can't get in.
I hope anyone who reads this spreads the word and boycotts these SCAM artists.

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Dave Millhouse
Jun 18, 2007 1:10 pm EDT

I have found another number to call him and complain. However, he has picked the phone up, asked who it is, and then hung up. Try calling this number at all hours of the night. [protected]. The phone number on the BBB sight is incorrect.

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Hallie Nanda
Jun 20, 2007 8:06 am EDT

I sent in several magazine orders in February and have not received any of them. I sent a complaint to their customer service website and they sent a response that I should receive them in a month... still no magazines. What a scam!

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Ray
Jun 22, 2007 7:51 am EDT

I suppose I should have known better than to try to save a few bucks in ordering my magazine w/ Mags for Less on 2/24/07 Order ID# 264317. You guessed it, just like the other people whom have posted complaints against this company on your website, I too, have never received my order. Nor, have I received responses to the 3 support tickets I have logged on their support website.

Please post this on your website so everyone will know not to business with this awful company!

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Clint Avila
Jun 28, 2007 12:30 pm EDT

Same story here. I ordered and paid for a renewal through this company in February. It is now July. I have resubmitted and read via the confirmation I would receive my magazine in 30 days. It's all a crock. I submitted a ticket through the support area. Nothing. When I login to track the ticket it just simply says "open ticket". Wow, I believe I am the victim of an internet crime. I think they bank on time. You can only dispute a charge for 60 days with a credit card. They ensure that 60 days pass by constantly reassuring via email confirmation that your order will be processed immediately. Steen clear of this company. I plan to file a complaint with the BBB and the internet crime center.

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Michelle Han
Jul 04, 2007 7:03 am EDT

Magsforless.com is totally a scam! Just wasted time & money. Magazines never came. Hard to get the customer support & website is bad especially for following up orders. Filed for refund but I doubt I will get it back. Very very poor customer service. I have not been able to talk to somebody over the phone. They won't call or email you back. Hmm, I am wondering if they do really exist or just wants to rip people off! Horrible, terrible, dishonest, thieves, liar... they suck!

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charmaine Sibblies
Jul 06, 2007 3:50 am EDT

I ordered and paid for 2 magazine subscriptions in December 2006 and never received them. The company promised a refund. Seven months later no refund!

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Brenda Scaife
Jul 06, 2007 9:03 am EDT

I ordered a subscription for my son in January 07 and never received the magazine. It is now mid July and still no magazine. I guess a bargain really isn't a bargain if you never receive the product. I wish I had read the complaints before I ordered. I'll know better next time.

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Christopher Kell
Jul 09, 2007 12:00 am EDT

Placed two orders and never received magazines. Attempted to contact the company with no reply like everyone else. I have filed a complaint with the BBB.

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Daniel Harkness
Jul 11, 2007 3:45 pm EDT

I've had EXACTLY the same experience, and I've been trying to get somewhere with these thieves since August 06. I bought New Yorker subscriptions for family and friends, and then bought their bait-and-switch gimmick and reordered again (I really thought I would get a refund for the lower, "obsolete" price.)

I purchased through PayPal, so thought I was covered... but PayPal doesn't take action after 60 days, which came before I learned that the gift subscriptions never arrived.

I've referred this to Kim Youmans with the Consumer Protection Division of the Idaho Attorney General's Office, and she has written letters to the New York Attorney General as well as MagsforLess, but I'm not very hopeful.

Good scam. Pretty smart people.

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Karen Galas
Jul 14, 2007 12:00 am EDT

On 3/17/07 I ordered and paid for 2 magazine subscriptions. I received an email confirmation and my cc was charged. In early July I began emailing to get a status and as 7/14/07 have still not been contacted in any way. All attempts using their website is futile, nothing but an infinite circle... where they don't recognize the order number and therefore can't provide any status. Email to CS and info is returned with an automated message that sends you back to the website that doesn't work.

They 888 number on my cc bill does not work. I will now write to the magazines directly but I believe it is too late to get a refund on my cc as it is past 90 days.

Sweet setup for them... pure fraud.

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Joel Simkhai
Jul 15, 2007 4:49 pm EDT

This is Joel Simkhai the owner of MagsForLess.

Please email me directly at owner@magsforless.com if you have any open issues. I will make sure that your issue is resolved to your satisfaction.

Regards,
Joel

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Deborah Dibert
Jul 21, 2007 12:00 am EDT

I ordered 6 magazines in Sept. 2006. 2 magazines were Christmas gifts and neither were ever received. I kept getting the run around. Iwas told there was a backlog at the publishers. All of it is bogus. They need to have their website taken away. It's a B-I-G scam!

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Wes
Jul 22, 2007 10:28 am EDT

I had a nearly-identical experience to yours -- same timeline, same replies, same failure to refund my money even after Meagan assigned my "ticket to the Refunds Manager." Apparently, that is their standard line. I filed a complaint with the Better Business Bureau of New York today, and I will be looking for other opportunities to punish the company and its owner (s)' treachery.

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jessica
Jul 23, 2007 8:51 am EDT

I have used this company for three years & never had any problems... they have always given me all my subscriptions UNTIL NOW! I decided to get my father for father's day 2 subscriptions - one for Popular Science & one for Popular Mechanics... well, he still hasn't received either! I had no idea anyone else had been having problems with this mag site & now I am quickly telling all my friends to make sure & never buy from here b/c it isn't reliable! I can't believe this has happened! I have contacted their customer support several weeks ago and haven't heard anything back from them. I just finished emailing the owner... maybe he will resolve my problem. If he does I will come back & update this entry.

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CJ Gothart
Jul 24, 2007 12:00 am EDT

On 2/17/07 I ordered two subscriptions and have not received either one yet. I went to their support ID and opened two tickets for the orders. Confirmations were immediately sent to my email address, but I have had no response. When I tried to go back into the support center, it no longer recognizes me. They also have no number listed, but on my credit card statement, there was an [protected] with MAGS411.com on the statement. It is always busy, no answer. I even called directly to the magazines customer service. They had no record of Magforless entering my order and said they have heard from other customers inquiring about orders placed though Magsforless.

I would caution anyone falling for the low prices. Getting burned once, far outweighs the potential of saving a few dollars.

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Michael
Jul 24, 2007 2:08 pm EDT

I totally agree with every complaint that I have read here. I ordered with them back in early 2005, and got my magazines, everything seemed great. I ordered again in August of 2006 and never got my magazines. I inquired in February of 2007 and got the same email everyone else got. After my 12 weeks, plus a few, I emailed again in May. I got a new response referring me to their website to file a trouble ticket. I did, along with 4 more since then, with no response. I did get one email from them; it was another copy of the one I got back in February. I also have the problem of the website not remembering my login credentials to view my past tickets. I personally could care less about the $20 at the moment; I'd really like my magazines.

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Keith
Jul 27, 2007 12:00 am EDT

There is a hold on the pending magsforless.com class action lawsuit... Email the owner Joel at Owner@magsforless.com or at JSimkhai@magsforless.com with your order # if you still have it and he will send you your refund. He has refunded every person currently on our list so I do have faith that he will do the right thing.

Keith

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Robert Savage
Jul 30, 2007 1:21 pm EDT

I too ordered a subscription from this company (www.magsforless.com) and now over 7 months later, have still not received the magazine I ordered. Based upon my findings on the web about this company, Mr. Simkhai should be in prison.

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Debra Scott
Aug 01, 2007 6:35 pm EDT

Joel Simkhai is a criminal and should be locked behind bars. I emailed owner@magsforless.com two weeks ago and surprise surprise no response. Is this another trick to buy time?!? How this company is still taking orders is beyond me.

If anyone working for MagsForLess is reading my message, I hope you can sleep well at night knowing you work for a company in the business of cheating innocent people out of their hard earned money.

May you all rot in hell!

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Ray Estolano
Aug 03, 2007 12:00 am EDT

I urge everyone to stay away from Magsforless. I placed an order last July for several magazines, received none of the magazines and no refund, though I have emailed and called the company over 100 times. They respond with automated emails and are, I believe, a complete and utter fraud. I wonder if anyone gets magazines from them?

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s maddy
Aug 09, 2007 2:00 pm EDT

I'm just another person who has been ripped off by half price mags. I hope they get caught up with and have to pay for what they are doing to their customers. s. maddy.

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Deborah Checkwood
Aug 23, 2007 12:00 am EDT

I wish I had researched the company before I ordered Auto Week magazine from them. After 9 weeks and many attempts to get through their maze of contacting them I still have had no response or magazine. I called Auto Week directly and they were very helpful - they offered to send me a year's subscription at no charge once I faxed them my receipt from Magsforless.com showing I had paid on a credit card. There are good companies out there JUST STAY AWAY FROM MAGSFORLESS.COM - it's not worth trying to save a few dollars!

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Sanjay Agarwal
Aug 26, 2007 12:00 am EDT

People there is not much to add that hasn't already been said about this company. Ordered 4 magazines in October, 2006 and nothing for 3 months. Emailed only once (waste of time) with of course no replay. So, called AMEX and being a good customer, they did refund my money. But then I ran across all these websites uniformly complaining about this company. So I wrote to NY AG and 2 months later got a refund from the company.

Seems you CAN get your money back from this company if you write to NY AG ( I did this online). Once they get an inquiry from the NY AG, they quickly refund your money and tell the AG's office that they have already 'taken care' of the refund. I am really puzzled why the NY AG has not shut this scam down. But then this is New York, the capital of scam businesses.

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joel
Sep 06, 2007 8:35 am EDT

This is Joel and I am the owner of MagsForLess. Please email me directly at owner@magsforless.com if you have any open issues. I will make sure that your issue is resolved within one day.

Regards,
Joel

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Nivla Boyd
Sep 21, 2007 5:06 pm EDT

My complaint is pretty much the same as everyone else's. They wait long enough that you cannot do anything about getting your money back on your charge card as the expiration time has WAY past the time of it's limits. It is sooooo sad that so many have been ripped off. I have wondered if there really was a Meagan Richards and then I got a NEWER updated list that said they were trying to correct everything with a new web site and would refund my money. Ha!
I am amongst all the rest and will never, ever do this again. I wished I had Googled'd this first!
Nivla Boyd
Houston, Texas

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Angela Molinas
Oct 01, 2007 8:36 pm EDT

I ordered a 3-year subscription to TV Guide for my sister in August 2005. Months and months went by, and still no magazines. So I e-mailed "Jeff," and got the same e-mail reply as the others here:

I do apologize for the inconvenience. When I looked up your account I found the order you are referring to and found there was a problem processing your subscription from the publisher. Unfortunately at times publishers reject our orders due to improperly formatted mailing address, incomplete zip code etc. I went ahead and personally resubmitted your order to the publisher and put a rush on it. You should receive your magazine within 4-12 weeks.

Best Regards,
Meagen Richards,
MagsForLess Customer Support
meagen@magsforless.com
http://www.magsforless.com

More and more months passed, and again, no magazines came. It didn't take an Einstein to figure out I'd been scammed. If it were just for me, I might not be as upset as I am. But this subscription was a gift for my sister, who is not well and lives in a home on an extremely limited income. She finally got tired of waiting and paid for her own subscription directly through TV Guide.

Caveat emptor!

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Valerie Sedaghat
Oct 10, 2007 6:40 pm EDT

Hi Joel,

Long time no hear. I did email you directly on April 4, 2007. Order ID 254612. I still have not seen my refund. I am a firm believer in "what goes around comes around".

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derek
Oct 18, 2007 5:24 pm EDT

This jerk off guy screwed me too! I am going to get my money back regardless!

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Neil Katz
Nov 05, 2007 5:29 am EST

I had the same experience as everyone else. I order a magazine last July (2006) and never received the magazines. After numerous complaints, I finally gave up, figuring it was not worth the hustle anymore. Imagine my surprise when this past Saturday (Nov 2 2007), I received a check from an outfit named PMR Enterprises LLC for the amount of my subscription, with a notation "magsforless refund". I guess no good deed goes unpunished after all.

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Diana Yonan
Nov 10, 2007 4:05 pm EST

I ordered several subscriptions, but only received one and i don't think they are coming anymore, i only received about 4 issues from one magazine, however i ordered 4 subscriptions, luckily it was cheap, and i seem to be the lucky one!

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Beth Tucker
Nov 28, 2007 12:00 am EST

Like most people here, I have ordered a renewal and have never received it. I have emailed them several times and received answers to two of the emails, the same canned responses that others have received, however I have not had a response to my most recent emails. The website just keeps creating ticket numbers. I will now contact the state Attorney General's office and the better business bureau.

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Derek S
Dec 06, 2007 3:44 pm EST

If Joel Simkhai is not in jail by February of 2008, I am personally going to see to it that he never rips off another customer. Karma is a wonderful thing.

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DCB
Dec 07, 2007 2:55 pm EST

Just to add to the ditto pile... same deal, seven months, no magazine, same reply from megan, fortunately only out $8. Forwarded all correspondence to: Justin.Brookman@oag.state.ny.us

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Samantha Bostic
Dec 16, 2007 9:33 am EST

I previously ordered magazines from this company and had no problems. I placed an order in October of 2006 and havee not received it yet. Each time I complain I am asked to wait 4 to 8 more weeks. Don't do business with this company. I'm filing a complaint with the NY Better Business Bureau.

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Justin B
Jan 11, 2008 8:15 am EST

Please forward all complaints regarding MagsForLess to -

Justin Brookman
Assistant Attorney General - Internet Bureau
State of New York Office of the Attorney General
120 Broadway
New York, NY 10271
(t) 212.416.8196
(f) 212.416.8369
justin.brookman@oag.state.ny.us