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Medizone representative knocks on door and give you a demonstration on one of their products (direct marketing). Based on specific questions to ensure that all your needs will be met when purchasing this product, the representative give you all the answers you want to hear, whether his answers are true on not! Delivery day comes: guess what? You have been lied to, you now realise that you have been taken for a ride. Contacting the company for a refund and return of the now unwanted product as it clearly does not met with the discussed and agreed requirements and needs, THEY DON'T CARE. Go on, go to Hello Peter, as see how many other people has been taken for a ride, there representatives not only lie just to get a sale, their offices don't pay their staff commission! They almost ignore you "diss" you as if you are an idiot and make you feel like the criminal. I had to be escourted by the SAP to return the product to their offices, where all the staff refused to acknowledge receipt of the goods! They all fled and "dissapeared" behind closed doors! Professional behaviour? Not sure, what do you think? Now I am being threatened that if I don't pay the outstanding 50% of the total cost, they are going to hand me over to debt collectors ... do you want to buy products from this company? ... do you want to work with/for this company?
The complaint has been investigated and resolved to the customer's satisfaction.
I am one of the people that have been taken for a ride by medizone. They have tarnished my name on the credit bureau. I have been begging for the machine I bought to be collected as it Durant work and I can't keep it. The price has also been inflated. Medizone staff is only nice when they want a sale after they have secured a sale they'll treat you like a criminal. The staff is rude and has no customer service whatsoever. I don't want to be associated with such a company and would not recommend them to anybody.