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THE TRUTH ABOUT EXCEL PERFORMANCE dba:
MEN’S EDGE MEDICAL CENTER OF DALLAS
MEN’S EDGE MEDICAL is headquartered at 5550 LBJ Frwy, #360, Dallas, TX 75240. Tel: [protected], fax: [protected]. Website: (www.mensedgemedical.com). They have recently opened offices in Las Vegas (6380 W Flamingo Rd, Las Vegas, NV 89103 Phone: [protected]) and Kansas City (5401 College Blvd Suite 203, Leawood, KS 66211 Phone: [protected]), and are likely looking to expand to other cities with the help of gullible investors.
The truth is that there is wide-spread public knowledge of fraud, deception and harm to humans that is wrong, illegal and unnecessary, and that it is a moral and legal obligation to do what is required to expose the improprieties in the interest of public safety. The following are opinions and are based on documented facts, experience, and observations. The state of Texas’ symbiotic relationship appears to rely with protecting perpetrators of this kind in the interest of fees, taxes, and phony jobs programs. Therefore, it would not be prudent to expect the government or other such dependent parties to voluntarily protect you or any other individual, who could be someone very near and dear to you, without your personal voice and active intervention.
MEN’S EDGE MEDICAL presents a rampant morale and moral hazard from the top down. This gang is willingly and intentionally violating public policy, endangering public safety and disregarding the law and common decency. MEN’S EDGE MEDICAL’s known operational standards have been what one might expect to see in a bowling alley in a Juarez or a frat house, but never in a North Dallas retail clinic, masquerading as a medical office. Of all the policies that employees are required to acknowledge, they are only to protect the owner’s financial interest against standard business risk at the expense of the employee. There are none about protecting customer or public safety. Customers have been hurt after collapsing while without supervision, and a few have gone to the hospital due to excessive bleeding and head trauma. One reason for this is that the whole gang is goofing off, laughing and having a good time rather than paying attention to customers under the influence. Yet, MEN’S EDGE MEDICAL adopted a company policy forbidding employees from calling an ambulance. MEN’S EDGE MEDICAL’s official stated policy is to not call 911 but for an employee to take injured customers to the hospital in an employee car, another hazard in itself, in the case of an event requiring urgent and immediate emergency care.
MEN’S EDGE MEDICAL is owned by Charlotte Burns, She is the operation mastermind behind the MEN’S EDGE MEDICAL enterprise. Burns is also a part-time substitute ophthalmologist at numerous clinics around the Dallas area, (charlotte.[protected]@att.net). Burns has a J.D. (law degree), which makes her less than customer friendly, and is reason enough to use MEN’S EDGE MEDICAL's competition: [(Boston Medical Group, a well-established national leader in erectile dysfunction and pre-mature ejaculation which most closely operates becoming of a professional medical practice according to expected and acceptable American standards and which does not currently have a complaint history with the local BBB: 6380 LBJ Fwy., Dallas, TX 75240, [protected], http://www.bostonmedicalgroup.com) OR Dallas Male Medical Clinic, http://www.nationalmalemedicalclinics.com/dallas, 4125 Fairway Drive Suite 190, Carrollton, TX 75010), which is known for doing the initial testing for free (something you will are not likely to see at MEN’S EDGE MEDICAL), if you think you need to play with this fire.
Raul Garza is MEN’S EDGE MEDICAL’s full-time Office Manager and commission-compensated Sales Manager. Garza is a highly trusted member of Men’s Edge Medical's gang. Garza work in close collaboration with Burns to develop and implement schemes to maximize sales and profits, what they refer to as MEN’S EDGE MEDICAL’s “secrets to success” (but most would rightfully refer to as deception and fraud) and plan sell to future franchisees. Garza has the values which Burn’s obviously regards as critical to the success of her business. Beware investors!
Some of the many other areas of obvious concern and now the subject of investigation by multiple government agencies include, but are not limited to:
• At MEN’S EDGE MEDICAL, there is a flagrant disregard for the law, violations of public policy and the endangerment of public safety. There is serious pattern of deception & fraud against the public, employees, vendors, investors, regulators and each other. It is as if everyone is a potential victim for this gang.
• They claim to treat ED among other things. According to their primary Dr., “ED cannot be treated by their medications at this time”. The rapidity with which mixtures evolve with time, experience, resulting injuries and other negative side effects, one could conclude that this is one big dangerous human experiment.
• MEN’S EDGE MEDICAL frequently represents that they have treated 10, 000 customers. 6000 never existed and never will. Out of the other 4000, 50% did not buy anything and never will. Out of the remaining 2000, 90% never come back and never will, even to get their pre-paid formulas that MEN’S EDGE MEDICAL refers to as medication. Could they all be wrong?
• MEN’S EDGE MEDICAL is engaged in false advertising and deceptive business practices, verifiable at the BBB's site: (http://www.bbb.org/dallas/business-reviews/health-and-medical-general/mens-edge-medical-center-in-dallas-tx-90115064). MEN’S EDGE MEDICAL want everyone to falsely believe that their sex lives’ or marriages will be improved with their products and services. Their marketing approach resembles that of cigarette manufacturer’s. We all now know how that is working out- like cigarettes it will likely exacerbate erectile dysfunction and possibly worse. If one’s sexual partner is one’s wife and she finds out one spent $2000+ of their money on this service that they are unlikely to use, other problems are likely to be exacerbated too!
• MEN’S EDGE MEDICAL uses false testimonials. The owner, Burns, is known to have requested false testimonials, which were concocted and which MEN’S EDGE MEDICAL used. Most recently, they have been known to use a testimonial implying that they are treating high blood pressure. MEN’S EDGE MEDICAL is not known to ethically treat HBP. During the first year-and-a-half that Garza was manager, and Burns was owner, MEN’S EDGE MEDICAL'S BBB rating dropped from a C to an F (http://www.bbb.org/dallas/business-reviews/health-and-medical-general/mens-edge-medical-center-in-dallas-tx-90115064). "Medical quackery and the promotions of nostrums (a medicine prepared or prescribed by an unqualified person whose claims for its effectiveness have no scientific basis) and worthless drugs were among the most prominent abuses which led to the establishment of formal self-regulation in business and, in turn, to the creation of the NBBB." (http://en.wikipedia.org/wiki/Better_Business_Bureau). Could it be that MEN’S EDGE MEDICAL’s customers are being used as unwitting guinea pigs from which there is an attempt to establish scientific evidence.
• MEN’S EDGE MEDICAL is using uncertified, unlicensed, unqualified and untrained employees to mix medications, draw blood and give injections without a doctor present, and in some cases, a doctor’s knowledge. Even worse, this company is relying on the same gang to train and tell doctors how and when to do what.
• MEN’S EDGE MEDICAL is illegally promoting HCG as an FDA approved product for weight loss. Click on the following link to the Texas Attorney General website @: (https://www.oag.state.tx.us/oagnews/release.php?id=3883) and the FDA’s website @: (http://www.fda.gov/NewsEvents/Newsroom/PressAnnouncements/ucm282334.htm).
• When people call in from the deceptive ads and ask what the cure for erectile dysfunction is, they are told that MEN’S EDGE MEDICAL has all of the FDA approved solutions and the customer needs a medical exam to find out the appropriate solution for them. The reality is that every one of them will qualify for injections and will not be told that as the doctor steps into the room, with the assistant who is hiding the injector while the customer is being told to lie back and rest his head on the pillow. If the customer is not pro-active at that point, he is going to get the injection.
• For well over 2-3 years, when the above referenced call-ins ask about the price, they have been told that the regular price for the initial exam is $299, but MEN’S EDGE MEDICAL is running a limited-time special for $99.
• The risks of MEN’S EDGE MEDICAL’s product and services are being under-stated and the benefits are being over-stated. The customers are not being properly informed about the risks. Many have resulting pain and discomfort, sometimes resulting in additional painful procedures or sometimes injury requiring hospitalization. After the test dose, a sales person, dressed in scrubs comes in and falsely tells customers that the doctor wants them to use the mixture 2x/ week, which is blatantly false. Then the transaction is completed as quickly as possible before the customer realizes the full effect. There is virtually no one who is willing to inject their penis 2x per week for more than a week. If they did, their penis would likely turn into solid scar-tissue which would almost certainly result in even more severe problems. Think about needle tracks of regular intravenous drug users. Most customers that buy 10-100 injections take the first ten to home-test and never come back for the remaining pre-paid product, if any. Since the informed consent form completed by customers at the beginning of their first visit has a clause that all sales are final, it is made difficult to get a refund. The sales receipt also claims that it is against federal law to provide refunds on sales. I doubt if there is such a law or that would apply to alleged medications that have not been mixed or other products that have not been taken into the customer’s possession, such as vacuum pumps, another product with a high dissatisfaction rate. If customers request a refund on the injections that they have not taken home, they have been routinely and falsely told that their formulas have already been custom mixed.
• Another thing that the salesman will tell the customers is that men lose testosterone and that the doctor (usually false) wants them to get a blood test, currently $250. The customer is most often not told about the cost of treatments of $100-200 per month. Nor, are they told about the $250 test every 8 weeks to determine if they are part of the group that turns this testosterone into estrogen which results in other needed medications that run $300+ per month. What’s next? As far as I know the human experimenters have not figured that out yet.
• After making sales, certain reps, Garza the Sales Manager, and Burns the owner are known to run up and down the halls giving each other high-fives and knuckle crunches. This is something one would expect to see in sports locker-rooms, not in a health clinic helping people with a product that customers find useful or need. If MEN’S EDGE MEDICAL’s products and services are so helpful and desirable, why does MEN’S EDGE MEDICAL have to spend so much on false advertising and use deceptive business practices to deceive people into buying it? The answer is quite obvious.
• MEN’S EDGE MEDICAL has not been known to have written standards for or usage of basic standard hygiene practices. At one time the people that mix formulas and fill syringes, who legally should be done by a certified Pharmacy Tech, but in reality is done by just about anybody, were using sterile pads to clean the bottle tops, before dropping the sterile pad onto the heavy-traffic counters. But, cleaning bottle-tops was lost by the person who illegally promotes himself as a Pharmacy Tech (PT) (he is another member of MEN’S EDGE MEDICAL’S highly-trusted inner gang that Burns relies upon for her success). That reckless change in process was then adopted by everyone else up the chain of command. If, and when, the sterile pads were used as above, it would then be passed off to the person assisting the doctor, who then hands it to the doctor, who then parades down the hall (where the gang, and frequently Garza’s entire family wrestles, eats, sneezes and wheezes) and is eventually used to cleanse the customer’s penis before the injection. The same PT want-to-be referred to above once dropped a sterile pad on the floor and suggested that it was useable to complete the subject procedure. That same person has been seen throwing product on the well-used counter, with disregard for where it lands, prior to packaging it for customer’s use. The reason, he gets mad because the customers do not buy enough or that he had to package the product instead of dozing or dazing into space in front of the computer. Let us not forget to contemplate his and other’s opening of pill bottles with their teeth or the routine failure to proactively engage in routine hand sanitization.
• MEN’S EDGE MEDICAL is abusing the trust & respect which we place in our licensed doctors.
• MEN’S EDGE MEDICAL is representing itself to be in the cosmetic business in order to extend credit to customers through Care Credit. MEN’S EDGE MEDICAL’s cosmetic sales are almost non-existent. It is also doubtful if Garza, MEN’S EDGE MEDICAL’s master practitioner of all trades, is licensed to perform that service or any others.
• MEN’S EDGE MEDICAL has been known to frequently leave the customer sign-in sheet on the counter for everyone to see for days-on-end.
• MEN’S EDGE MEDICAL makes copies of customer’s credit cards, when used for a transaction, and places it in the file with a copy of their driver’s license and other personal information. Medical facilities are well known to be a substantial source for information leading to identity theft.
• MEN’S EDGE MEDICAL personnel have been known to falsify medical and sales records for a variety of personal reasons, such as commissions or they want to go to lunch and did not want to provide required services. They also make frequent exceptions to what they consistently claim are absolute legal requirements, such as waiving annual medical updates to make bonus at the last minute or to get bribes by customers
In every fault, there are too many cracks to count. This gang is deceiving everyone, including state agencies without peril. I do not know about the rest of humanity, but I find this to be disgusting. We can lead the third-world up or they can drag us down. If this represents the standards of what you want from American licensed medical providers, not to suggest that MEN’S EDGE MEDICAL is practicing medicine, then find and tell your federal & state representatives, newspapers, TV stations, and BBB's. If you want better, tell the same people, but more importantly warn your family, friends, and neighbors. Unfortunately, this is not a subject that users openly discuss, which allows the evil doer’s among us to prey on the ones we care about under the shroud of confidentiality— husbands, fathers, brothers, sons, uncles, and nephew. Forward this to everyone you know, male and female.
If the MEN’S EDGE MEDICAL gang will lie, cheat and steal from employees, customers, investors, vendors, the government and each other, who will they not lie, cheat and steal from? Be aware that some Texas policy makers and agency bureaucrats are creating and implementing policies that perpetuate this and other perpetrators who commit chaos and mayhem on citizens everywhere. At least one Texas agency is known to have turned a blind eye to its’ rules and policies disregarding a clear act of fraud. This action subjects risk to Texas tax payer’s and public safety everywhere. Where there is smoke there is fire. Where there is fire there are ashes! UNACCEPTABLE!
I am doubt if there is one person on earth with any education, of any persuasion or from any nation who would accept the standards noted herein as the standards exercised by their own trusted medical practitioners, this is not to suggest that MEN’S EDGE MEDICAL is practicing medicine. I also doubt if they would find it acceptable that their tax- supported government agencies will protect these perpetrators, operating under medical licensure, at the expense of public safety and tax payers. Protect those that you care about, even fellow citizens that you are unaware of. Be proactive against these methods of business and standards in the U.S. They are Un-American and unacceptable.
Unfortunately and contrary to conventional wisdom, where commerce is involved, consumers cannot rely on government to voluntarily protect us from perpetrators. Agencies are increasingly infiltrated by third-world mentalities which perpetuate and foster third-world business tactics. We can lead the third-world up or they can drag us down. We must rely on self-protection, self-education and our untied voices to collectively rid our society of these scourges. Your local BBB is a good resource to research and protect yourself: ("Medical quackery and the promotions of nostrums and worthless drugs were among the most prominent abuses which led to the establishment of formal self-regulation in business and, in turn, to the creation of the NBBB- see: http://en.wikipedia.org/wiki/Better_Business_Bureau).
If you are a concerned or incensed citizen, please use the following resources and links to voice your opposition to the lack of proper regulation and this inexcusable example of human travesty: Find and contact your state representatives: (http://www.fyi.legis.state.tx.us/ & http://www.house.state.tx.us/members/find-your-representative). The Texas Medical Board: (http://www.tmb.state.tx.us/consumers/disciplinaryprocess.php, [protected]@tsbp.state.tx.us, [protected]@tmb.state.tx.us, verification.[protected]@tmb.state.tx.us). The Texas Attorney General: (https://www.oag.state.tx.us/forms/cpd/form.php). The Texas Governor: (http://governor.state.tx.us/contact/). The Texas Department of State and Health Services @: (http://www.dshs.state.tx.us/contact.shtm, www.dshs.state.tx.us/Licensing-Facilities.shtm, www.dshs.state.tx.us/Licensing-Occupations.shtm customer.[protected]@dshs.state.tx.us, [protected] or [protected], or by phone list @ (http://www.dshs.state.tx.us/phone.shtm). The United States President: (http://www.whitehouse.gov/contact/submit-questions-and-comments) or (http://www.whitehouse.gov/contact).
Those affected by other offices:
Las Vegas, NV: http://www.medboard.nv.gov, [protected]@medboard.nv.gov; [protected]@gmgvegas.com; steve.[protected]@lasvegassun.com, [protected]@sn.bbb.org.
Kansas City (Leawood, KS): http://www.ksbha.org, [protected]@ksbha.ks.gov; [protected]@ksbha.ks.gov; [protected]@ksbha.ks.gov; [protected]@ksbha.ks.gov; [protected]@ksbha.ks.gov; [protected]@ksbha.ks.gov; gregg.[protected]@cjonline.com; tomari.[protected]@cjonline.com, [protected]@kansascity.bbb.org.
This company is in an industry that likely requires licensing, bonding or registration in order to lawfully do business. You are urged to check with the appropriate agency to be certain all requirements are currently being met.
These agencies include:
Texas Medical Board
Consumer Complaint Hotline: Phone: [protected] (Toll-free in Texas only)
Fax: [protected]
333 Guadalupe, Tower 3, Suite 610
Austin, TX78701
[protected]
http://www.tmb.state.tx.us
Texas State Board of Pharmacy
333 Guadalupe Tower 3 Suite 600
Austin, TX78701
[protected]
http://www.tsbp.state.tx.us
Texas Department of State Health Services
PO BOX 149347
(Physical address: 1100 W. 49th Street)
Austin, Texas 78756
http://www.dshs.state.tx.us/default.shtm
The Lone Ranger "One for All...All for One"