Menu
For Business Write a review File a complaint
Metergy Solutions

Metergy Solutions review: Bill

V
Author of the review
8:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Our apartment in Edmonton just got set up with Metergy. It is a small one bathroom apartment with only two people. We just got our first bill and it was for $130/month. This is outrageous. I lived in a three bathroom house with five people and water cost less than 1/3 that amount. Metergy bills are outrageous. Our electricity bill is quite a bit lower our water bill from Metergy.

The bill is for the months of November, December 2024 and the first half of January 2025. The bill says we used far more water than we did

We contacted Metergy and they were not helpful. All they said they could do was send out a technician to look at the meter. But, if they cannot find a problem with the meter they will charge us a $110. Someone set up a ticket, and a person called, but not when they were supposed to and there was no voicemail set up to return the call.

We cannot afford to be overcharged so much for water. We really need something to be done about these riduculously high water bills.

Confidential Information Hidden: This section contains confidential information visible to verified Metergy Solutions representatives only. If you are affiliated with Metergy Solutions, please claim your business to access these details.

0 comments
Add a comment

More Metergy Solutions reviews & complaints

Metergy Solutions - I own a condo unit at a downtown street
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Metergy Solutions - We just moved to from Alberta where we had Metergy Solutions Inc for our electricity
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Metergy Solutions Contacts

  2. Metergy Solutions phone numbers
    +1 (866) 449-4423
    +1 (866) 449-4423
    Click up if you have successfully reached Metergy Solutions by calling +1 (866) 449-4423 phone number 0 0 users reported that they have successfully reached Metergy Solutions by calling +1 (866) 449-4423 phone number Click down if you have unsuccessfully reached Metergy Solutions by calling +1 (866) 449-4423 phone number 0 0 users reported that they have UNsuccessfully reached Metergy Solutions by calling +1 (866) 449-4423 phone number
  3. Metergy Solutions emails
  4. Metergy Solutions address
    PO Box 4638, Station A, Toronto, Ontario, M5W 5C7, Canada
  5. Metergy Solutions social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 30, 2025
  7. View all Metergy Solutions contacts