1 1/2 years ago my daughter and I purchased a mattress here. 2 months ago the cover that encased the mattress was removed to be washed. Once removed thousands of fiberglass shards were released into the air. I had to throw out mattress, 5 sets of curtains, all the bedding and 2 pillows, along with a basket full of my daughter's nursing scrubs.
I have notified Metro Mattress for over 2 months now. Talked to numerous people. I have replaced all of the articles previously mentioned.
Now Metro said they will replace the mattress only. I have asked numerous times to just give me back the money I spent on the mattress originally. They just keep putting any actions off. I have learned that the mattress in question is the only mattress that Metro sales that comes from China! And they are trying to keep it quiet..
So this is why I am writing to you!
Attached are pictures and a video of the fiberglass all over everything
Desired outcome: It would be nice to also get the $743 spent on replacing all of the lost articles