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Mni*creditreport.com

Mni*creditreport.com review: Checking account being charged without authorization 88

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12:00 am EDT
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On 3/11/2007 I ordered 3 different credit reports. I assumed that this was a respectable company and ordered them off of MMI*CreditReport.com Apparently I was mistaken. On 4/12/2007 I received 3 different charges to my checking account for additional charges of $29.85 (3X $9.95) which I did not approve. (I only approved one time charges) (I did not approve a monthly charge attached to my checking account)

I would appreciate if these charges and any future charges were taken of my checking account immediately before this letter is sent to The Better Business Bureau, The Consumer Protection Agency, Google, & MSN. If a person is signing up for a long term commitment these terms should be stated on the front page not in fine print.

Thank You,
EDWARD A MATAVA
661 Colony Drive
York, Pa 17404

88 comments
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madasHell314
St. Louis, US
Aug 03, 2009 10:49 pm EDT

Just called this number and canceled with no problem: [protected]. A few months back, i deposited a $30 check into my empty bank account and MCI immediately took $12.95. I was soooooo pissed. They just got me again with a double charge for July and August. ###!

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William Harper
US
Aug 08, 2009 6:16 pm EDT

My credit card was charged a fee of $14.95 on July 8, 2009. This charge was not authorized.

I only requested my FREE once per year credit report and nothing else.

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JuneF
US
Aug 11, 2009 10:08 pm EDT

Credit Card subsequently charged after receiving 'free' credit report.

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Denise Longval
Claremont, US
Aug 24, 2009 8:14 am EDT

My name is Denise Longval and i want to stop the payments of $14.95 per month that is not want i wanted ...when i got my credit report it was suppose to be free...i dont want this charge taken out of me any longer.. thanks for your time...Denise Longval

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haystax
Perry, US
Sep 10, 2009 2:08 pm EDT

i have unautherized charges from this web site for at least 6 months. at $13 a month

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Jim Hart
Shelton, US
Sep 11, 2009 7:43 pm EDT

I hav been charged 3 times in august for 14.95 for this. I called my credit card co. and complained, was told to call creditreports, and was held for 21 minutes on hold. Finally, they said they woud cr edit my account and gave me a confirmation no. NOW, they have charged another 14.95 to my account, 83 without crediting the account.
This card has been expired since June 2009.

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jenles
US
Nov 18, 2009 4:21 pm EST

On November 16, 2009 I was browsing the web to look for a place that I could order my credit report from. First one on the list from Google was creditreport.com...awe that's right I have heard of them on T.V...people go around singing that song and kids just get up dancing away when ever that commercial comes on. Great I found a place I could trust.
clicked on the link and it stated for 12.95 a month with a 7 day trial I would receive access to my full credit report and credit scores and for 20 dollars I would pay for access to my credit report for 60 day's. well I just needed to see it once and write down the names of the companies and the amount that I owed them down on paper, there for I will cancel my subscription tomorrow morning...no big deal, 20 bucks for a credit report okay.
I click the continue button to where it now takes me to my credit card information and I enter it and click the accept terms and condition and the next page I answer some personal questions...great almost there. Finally my credit report shows up but not on a full page on my computer. The scroll bars were so small that I could barely even see what I was looking at. I scroll down to the first creditor that I owe money to and it states the companies name account number and when it was opened and how much is owed, awesome one step towards fixing my credit.
I scroll down to the second one and there is no company name but half an account number and money owed and so forth...well ok I thought to myself, I scrolled down again and the same thing happened, no company name. I have a lot of medical bills so not knowing what company is what was really frustrating to me...this went on and on.
immediately I got the 1 800 number and called credit report.com and was placed on hold for 3 min, when Jordan answered the phone, a really nice gentlemen, he said he was sorry I wasn't getting the information I needed and it was probably a technical fluke and he would put a note in the account for management and asked that I called back in the morning because their was no one in management office. I told Jordon thank you and have a wonderful evening.
I immediately signed out and was very upset but I needed my information now not tomorrow, so I called up a friend and she said to go through annualreport.com.
I type in annual report.com and it is 29.95 for your credit report and 14 or 15 something to sign up for their monthly trial with a 7 day risk free, awesome. I typed in my credit information and got to my full credit report, everything I needed was there, company name and addresses and phone numbers and amount due all from all 3 credit companies. I am excited and I write all my information down. now I'm done...but now I have put out 60 dollars just for 15 minutes.
I was in hopes that credit report would refund me my money tomorrow, due to the fact that their lay out was awful and in very small print and their information was not current. now I go to bed.
well now its morning and I need to cancel my subscription with credit report.com and ask them about a 20 dollar refund, I again was placed on hold for 4 minutes and then the operated answered asked me some personal information and what she could do to assist me. I explained to her everything that happened and she stated I need to talk to management...lol
call being transferred...
good morning this is Vince can I have you social security number? I gave it to him and he said how can I help you...at this point he is a nice gentlemen and is willing to help until I mention refund for their lack of information on my credit report...he was now getting hostile with me and his voice deepened...all I wanted was a 20 dollar refund,
he stated that he couldn't and wouldn't give me a refund and that if I had looked for more information I would have found the companies names in the contacts, I told Vince that I needed to have the names and amount's owed put together, I didn’t feel as though I should have to do home work because I just paid you 20 dollars to do that for me. he refused to refund me my money...yes I understand that it is only 20 dollars, but it was my 20 dollars and I feel as though they took advantage of me and I am hurt and angry. me writing about this is not going to stop, I will post in Craig’s list and other forums and any other place I can, just to get peoples attention.

p.s. called annual credit report.com and they cancelled my subscription and only charged me 1 dollar for my credit report...AND THEY HAD ALL THIER LAYOUTS AND INFORMATION CORRCTLY PUT IN PLACE...THANK YOU GWEN FOR ASSISTING ME ON NOVMEBER 17, 2009 AND ONLY CHARGING 1 BUCK FOR A FEW MINUTES.

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v_lou032
Houston, US
Dec 04, 2009 11:32 am EST

I never authorized a withdrawal of any funds from MNI*CREDITREPORT.COM

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aebcd
7493 C, US
Jan 06, 2010 9:57 am EST

This same crap just happened to me. Luckily I check my bank online everyday. Apparently there ARE several places where it warns you of this charge. (in very very small writing, far away from the huge FREE button) It says you have 7 days to cancel. I figured this since all credit report websites take your credit card info and charge you after THIRTY days, so I went to my account and looked up and down left and right for a place to cancel and did not find one. I was billed on the 7th day and called immediately. The charge was removed after she went over this huge spiel. I was like "ma'am there are websites with HUNDREDS of complaints on this company for this exact thing, it is not like I was just lazy and didn't read what I was supposed to, you have purposely hidden this information to dupe your customers" she says "oh my! I have never heard of these complaints" all you have to do is google the name! Anyway she refunded me my money, and I think it was only so easy because I called within the 7 days.

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Jerome Nawrocki
Rio Rancho, US
Jan 11, 2010 11:27 am EST

How do I cancel this service?

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Jerome Nawrocki
Rio Rancho, US
Jan 11, 2010 11:28 am EST

Don't need this service and don't want it.

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Jerome Nawrocki
Rio Rancho, US
Jan 11, 2010 11:30 am EST

What is it about cancel that you don't understand?

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411802
US
Feb 24, 2010 6:54 pm EST

where is tha mother###en phone number @ ### took my damn money this ### said it was free

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Krystal2384
Derry, US
Jul 25, 2010 10:57 am EDT

They charged [censor] on my card that i didnt approve! Someone needs to do something about them! They wouldnt take it off! I ordered my report thats it! And they charged me 12.95 for somthing i didnt order! DOO NOT GO THROUGH THEM! THEY WILL CHARGE U OTHER THINGS! AND NO REFUNDS!

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fraudpreventor
Little Rock, US
Aug 02, 2010 3:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I too, just received my checking account statement and was charged 7.95 from creditreport.com. This is the third time in three years they have done this. I did not sign up for the free trial! They said I placed an order earlier this year and I DID NOT! This company is a scam. Never use creditreport.com-this government needs to do something about this company. They only credited my account for one month. These people are the [censor] of the earth!

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jwillis149
West Point, US
Aug 23, 2010 8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well,
Sign me up for the club! This company is also ripping me off for a monthly charge on what I thought was a free credit report. IF the bleeding of my charge account can be stopped now, I will accept that the money I have paid is for the report I got. But if it keeps on, it will be another instance of someone getting duped by the ultra fine print.

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Valpic
Plattsburgh, US
Sep 04, 2010 5:42 pm EDT

i too got an unatherized charge to my checking account how do i get my money back

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Valpic
Plattsburgh, US
Sep 04, 2010 5:42 pm EDT

how do i get my money back

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Sandra King
Roy, US
Sep 07, 2010 9:27 pm EDT

Please stop making charges to my account.
Thank you
Sandra King

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abirch
Granby, US
Sep 10, 2010 11:08 am EDT

Like the rest of the people here I made the mistake and got a free credit report from (MNI*CREDITREPORT.COM). They charged me 14.95$. This was BS but that besides the point. So after chking on several diff websites about this I did find a number to call [protected] A Lady answered the phone I explained what happened she told me that I ok the transaction by chking the box under terms and agreements. Long story short I said this was BS and to remove me from the list. She then took my info looked up my account and said, "when you signed up for this agreement it was for a trial period and once the trial was up thats when they start charging you." I said cancel and they DID! This was a hassel but atleast they stopped the payments. This whole deal works for them within the relm of deception. If anything they get 15$ bucks from anyone who signs up for this service. SCAM SCAM SCAM. People wonder why our country is so messed up. These people pray on people that dont understand (me included) how this all works. DONT let it happen to you.

ANDY B

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mark ian
ft lauderdale, US
Sep 15, 2010 11:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

this is for everyone, i have contacted them and they are charging you for maintaining your card or account transactions and up dating your dredit report, here is the phone [protected] tell them you done want or ill also put the link to their site

https://secure.creditreport.com/members/editprofile.aspx

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Suzanne Downing-Jones
Atlanta, US
Sep 16, 2010 9:28 pm EDT

I was credited for $14.95 on my checking account on September 16, 2010 and did not authorize the creditreport.com to take the money. They also credit my account after I got online with them for $1.00. I need my money back. I am unemployed and cannot have a company taking money from my account when they said nothing will be credited for the transaction.

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mark ian
ft lauderdale, US
Sep 17, 2010 4:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

they wont give the money back, at least not for me just cal them [protected]

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brittney90
Fresno, US
Sep 24, 2010 1:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi my name is Brittney Matthews and as you guessed it this company took money out of my account too. I never subscribed to anything, I don't even remember going to this site to check my credit score, ESPECIALLY SINCE I'M ONLY 20YRS OLD AND HAS NO CREDIT YET! This site is a scam and I hope that a class action suit happens against this company.

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mark ian
ft lauderdale, US
Sep 24, 2010 4:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

if it happends ill sign it and jopin

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pseyeko9
Uxbridge, US
Sep 25, 2010 1:28 pm EDT

Yes, a similar thing just happened to me as well. Sad thing is, I've been down this road before, and found out the hard way that if it says "Free Report" it's actually a code phrase for "scam the public as much as possible." In response to Marcie's comment, posted on 7/31/08, I did indeed thouroughly read the terms that it was supposed to be a ONE TIME PAYMENT ONLY, ( for a supposedly "free 30 day trial, which makes no sense to me) yet I was charged a total of THREE times last month, and twice so far this month. And no, their "customer service" was definitely NOT helpful, especially when I informed them that I never actually GOT a credit report, just a bunch of e-mails leading me into a maze of webpages where I could recieve my "free report" for more additional fees. Along with everyone else, I am disputing the charges on my credit card, and reporting ALL of these "Free credit reports" as SCAMS to anyone who will listen. A friendly warning to all- DO NOT get sucked into these scams. Your credit may not be bad now, but it will soon get that way if you allow these thieves access to your credit card numbers!
-Amanda 9/25/2010

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Ms. Angy
New York, US
Sep 28, 2010 2:36 pm EDT

I HAD NEVER CONTACTED "MNI*CreditReport.com" AND THEIR NAME STARTED TO APPEAR ON MY ACCOUNT STATEMENT OUT OF BLUE.

To solve this problem, I contacted my bank, and got my credit back - but they did the same thing again the very next day. I CHANGED MY CARD# and got the credit back.

Then, about a month later, I saw "REVERSE CREDIT FOR DEBIT CARD DISPUTE" on my account. THEY PURSUE THE MONEY THEY ARE NOT ENTITLED TO! So I called my bank and requested 3-way call. Eventually, my bank associate assisted me well and solved the issue, so it's worth my 15 minutes, though it was stressful. When you call your bank and this bull-sxxt-comapny, please remember:

1)Never give your new contact information or SS# - they try to get them from you "to locate your account information".

2)The first "customer service" person will pretend that they don't have your account information - clearly state your name and city of residence and ask for his/her "supervisor". Also, tell them the fact your account is charged by them, and if you have changed your cc# (which I recommend), give them your old card #. It is helpful to talk about the situation and their notorious fraudulent practice with your bank associate before the 3-way call .

Never give up, or they'll charge your account forever while you don't know.

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leviyid
Brooklyn, US
Oct 05, 2010 8:50 pm EDT

i signed up a year ago and took me three times to cancel when they charged me for three months finally i cancelled and a year later which is now they charged me again

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ccrystalimages
US
Oct 07, 2010 5:36 pm EDT

I was charged an illegal charge of $14.95 to my credit card. This was supposed to be a FREE credit report and I never did get the report. I didn't finish and just exited. I am notifying my credit card.Lisa Keeney

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Stanleeaye
Addison, US
Oct 09, 2010 9:25 am EDT

Hey all, this just happened to me, charged $14.95 after a free 7 day trial period. I did not even have a desire to see my credit report. I was referenced their address for some job that was sent to my inbox. They said in order for me to work with them they need a credit check, so they linked this credit report web address. I went there and filled out the forms and completed the process to get my credit score. A few days later I get charged $14.95. I just spoke with customer service at [protected] and told them to refund the money and cancel my service. They said they can't do that, I told them I was forwarded their address for some job. They refunded the money & canceled the service. Thank God. I do not like deceptive practices...

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Dr. E
Woodstock, US
Oct 13, 2010 10:48 am EDT

I too have received MULTIPLE charges for this Credit reporting service which I NEVER had any contact with. Now there is no way to stop the charges except by canceling the charge at the bank for a $25 stop payment fee.
This company is a TOTAL scam and the proprietors should be jailed and fees returned to their victims.

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Todd mitcham
Hudson, US
Oct 14, 2010 3:13 pm EDT

Never said anything about a charge it was free as far as I was told

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john sumner
andalusia, US
Oct 17, 2010 8:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

(I did not approve a monthly charge attached to my checking account)

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belgia
US
Nov 04, 2010 9:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Anyone else notice that the ADs by Google on THIS site have a Lexington Law and CreditReport.com (mni and so on) AD? YIKES!

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belgia
US
Nov 04, 2010 9:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Notice the Ads by Google on this site for Lexington Law and CreditReport.com. Ohhhhh how the wheels keep on turning.

Repost:
I GOT a full refund.
DO TELL...just got an email from CreditReport.com the [protected] # after my phone call aliases credit.com, billed under mni*creditreport.com. Says no further charges will occur but did not state like they did on the phone that I was refunded and I never CHOSE them. Never asked for the service or reports. We will see if I get an actual refund to my acct. in 3-7 days. Guess u have to threaten to sue first. ISP address went to state AG.

Email from then says and I quote:

"We're sorry to lose you!

This email serves as confirmation that we have canceled your CreditWatch™ credit monitoring service with CreditReport.com.
Your cancellation confirmation number is: 7079891
The cancellation is effective immediately and no further credit monitoring fees will be charged to your credit card.
Should you change your mind and wish to reinstate your CreditWatch™ credit monitoring service at any time, simply log in to the member's area with your user name and password and choose the Activate Credit Monitoring option.
Alternatively, call us toll-free at [protected] or email us at support@creditreport.com.
Thank you for choosing CreditReport.com for your credit protection and management needs."

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Anita Montoya-Diaz
Englewood, US
Nov 22, 2010 5:00 pm EST

This is a scam!

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Anita Montoya-Diaz
Englewood, US
Nov 22, 2010 5:01 pm EST

They scammed me too! What can we do about it?

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Arthur L. Davis
Pinehurst, US
Nov 25, 2010 2:39 pm EST

I went on credit report.com and started to ask for my credit rating. When I was requested to give my credit card info and accept the terms of the agreement I immediately canceled all requests for any and all credit reports. I did not receive any reports, at all, so I considered everything cancelled. Surprise, in my credit card bill there is an unacceptable charge of 14.95 dollars that was not approved by me. Do whatever it takes to remove the charge and I am notifying my credit card company to refuse any and all payments to you. Please take care of this illegal charge right away. Arthur Davis @ adavis267@nc.rr.com Reply requested

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Cliff F Rockefeller
US
Dec 09, 2010 3:54 pm EST

My credit card was charged $14.95 for no reason. I would like my money back.

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frustrated5
US
Dec 17, 2010 11:36 pm EST

I was charged 14.95 on THREE OCCASIONS/the same day - I do not know HOW they got my credit card as I NEVER requested a credit report...my credit card had to be cancelled...I didn't sign up for anything...

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