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I too ordered the free trial. I did receive the pills but could not take then because of medication I am taking. I called to cancel right away. The man said ok he would cancel my order. Only thing is two checks had already been written on my account. One for $49.95 and one for $58.95. I wish I had seen the complaint board before ordering. I spoke with my bank and I can contest the charges so that is what I am going to do. I will make a copy of all the complaints to help my case.
I was charged $149.90 by that company even though i do not even remember ordering the product. Actually i had ordered another product " Amazon diet" from them, and had also canceled, and returned the product. So, i was surprised, when i got another bottle of "2 day slimdown" from them on Sept 11th.
However i shipped it back to them on the same day, and i thought that was the end of it. But today i checked my bank account, and was shocked to see that i had been charged $149.90 by them.
I have been trying to contact them, but no one answers the phone, and also no replies to my emails. I called my bank, but they say that since i had given them my account info, they cannot consider it as fraud, and will not file a claim. I finally had to close my account, and open a new one.
This unauthorised debit, has really hit me hard. Does anyone know how to get my money back? And any newbies stay away from this site, or you will be scammed too.
Have no fear...the company has been caught with their hand in the cookie jar by Harris County Attorney General's office...be patient...they will get their day in court. Oh, by the way...one of the owners is a Montgomery County Constable!
I completely agree! they did the same thing to me! I lost hundreds of dollars, my account kept on going into the negatives, and I never got anything or any of my money back! I had to close my account!
The exact same thing happened to me. On 8/29/08 I canceled my order with Amazon Diet and was given a confirmation number. I received another shipment from them on 9/3/08. I returned it to them on 9/5/08 and was given another number. The charge was for $149.90. I have called this number [protected]. So far nothing.
EVERYONE IS RIGHT this happened to me a few months ago... i had a baby and wanted to lose weight so tried but product was disgusting so i attempted to cxl but its IMPOSSIBLE to get ahold of anyone... SCAM. on top of it b Of A informed me that "momentum direct" charged over $500 to my account when i only recieved 1 crappy half filled cotainer of god knows whats in it powder! i had to go through alot of trouble to get my money back the bank was able to fix after finding out this company is a SCAM!
Ordered a free bottle of momentum direct. Received it and then no others but got charged out of my checking account for over $450.00. Have called and they said they would refund but never have. What a frod.
The company listed above has been sending thier product to me and decuting my personal account without my approval.
This company keeps sending me pacakges and debiting my account. In a three week period I had unauthorized charges and no product. I did a block against the company and would still received shipments. Even after I closed my account I was still getting product in a matter of days apart and dated 7/21/08 it is November.
I first complained about this company on 07/28/08.
The company has used the name Momentum Direct.
Sometimes the bill says Momemtum or 2DaySlimDown.
But all have the address of
1010 S. Magnolia Blvd. Magnolia TX 77355.
The number that I called would have a pre-recorded message that would keep you on hold and then keep repeating over and over again. This company has complaints as far back as 2006, why are they still allowed to continue to rip people off?
Other sites I have complained to are www.complaints.com
I saw an advertisement on the diet product and ordered. I ordered by checking account, however never received the momtum product. I then seen antoher billing on my bank statment, and I called and spoke to a representive on March 7, 2008, I was told that I would be reimbursed in 30 days in the amount 117.86. The representive gave me an conformation number [protected]. Still I have rceived any refund. And I have made several attempts to contact them but only receive voicemail. I am not getting any correspondance from the company.
How do I stop this short of closing my account? I have sent product back...called and spoke to people who don't speak english and they again this month took more cash from my account!
Help!
twagner@kc.rr.com
I don't know how they got my account number but they made five withdrawals between 11/07/07-1/03/08.
11/07/07 $ 7.74
12/03/07 $49.95
12/08/07 $58.93
12/10/07 $58.93
01 /03/08 58.93D.
Beware people!
THEY NOW HAVE NEW COMPANIES: BIGBLUEHOSTING.NET (NOT BIGBLUEHOST.COM WHO IS LEGIT)
FREEAFFILIATEINSIDER.COM, SET UP FREE AFFILIATE WEBSITES FOR DIET NICHE BUT YOU HAVE TO DO IT UNDER BIG BLUE AND THEN THEY STEAL YOU DOMAIN NAME
OH, NEW NAME MICHAEL BEESON
This company has charged me 176.00 twice within ten days without my permission if anyone has information please contact me.
Momentum Debit Cards is the worst nightmare, they keep and withhold the "Authorization" amounts even the merchants canceled the authorization. So you have less money to spend, following are the direct respond from them,
"Thank you for contacting customer service. The transaction to which you are referring is a pending transaction, or incomplete transaction, that will automatically return to your card after a pre-determined timeframe if uncollected by the merchant. For standard merchant pre-authorizations, the period of time before automatic removal is 11 days. Authorizations from car rental agencies have 30 days and hotel authorizations have 61 days before they are automatically removed. To have a pending authorization removed from your account prior to the automatic removal, please contact the merchant and request that they send us a fax on their letterhead to [protected] including all of the following information: - Their merchant ID number - Your name and the last 8 digits of your card number - The date and amount of the authorization to be released. - The Authorization ID numbers of any authorizations needing to be released - A brief statement giving us permission to release the authorization - A brief statement giving the reason for releasing the authorization Upon receipt of the completed fax we will remove any pending authorizations from your account by the end of the day. When you are looking to have a car rental authorization released, please have the merchant include a copy of the Final Rental Agreement. When you are looking to have a hotel authorization released, please have the merchant include a copy of your folio. If you have any other questions or concerns please do not hesitate to contact us further. Thank You, Brook@ www.momentumcard.com Toll-Free Account Information Line: [protected] Customer Service: [protected]. "
Ordered a 14 day FREE trial product from momentum direct where it says you only have to pay for shipping. The only method of payment they accept is an electronic check. After I had not received anything for a few weeks I tried to contact the company at [protected]. I was kept on hold for over 20 minutes on 2 different calls, with nothing but a message every 10 seconds that says you will be assisted by the next available operator, etc... I finally faxed them but still do not know if I will be billed because my trial period is over (even though I have not yet received sample).
Momentum Direct
1010 South Magnolia Boulevard
Magnolia, TX 77355