Monster Resorts Group/Monster Vacations Group review: Vacations 1

I do not have the dates this whole thing started. My husband talked to them first. He bought it based on the fact that this company would provide lots of vacation options. Then a fellow called from his cell phone with a rather threatening way of saying he had to pay more for some confirmation and that because he had to agreed to in the recorded conversation. My husband paid what he thought was this confirmation but it was on someone's cell phone and he started another vacation package. I got involved as the calls from cell phones were getting threatening. I paid what I was told would complete the transaction. I received more calls asking for more money for a confirmation. Never were we told that we needed to listen to an unexplained presentation. I have asked for this in writing twice recently on what we have actually have paid for and what we need to do to reserve a vacation. Apparently this is a big risk for them as we have not received from them a civil response. I would prefer to get a refund. I would add that my husband has cognition issues so probably did not understand what he was buying. We have never received a contract which outlined the specifics of what we have purchased.